Vico Homes Arvostelua 

268
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️

Yritys on vastannut

Saanut 1/5 tähteä

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Asuntoyhtiö

Yrityksen kirjoittama

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

268 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(268)

262 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very helpful


The lady I spoke to was very helpful in sorting my problem out so I'm extremely grateful to her.

15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thanks for your great feedback, Debbie Westerman We're so happy to hear that you're pleased with how we've dealt with things for you.

Saanut 1/5 tähteä

I would just like to warn VICO TENANTS…

I would just like to warn VICO TENANTS to be careful when phoning up or calling in to do do home improvements and saying that they can and have been lenient and have allowed verbally and even when it was WDH aswell. Contract workers they brought in giving wrong information also. I have always asked/enquired for permission even when I was married. I’m going to take the matter up with someone NOT VICO about what they are doing and have been. This latest a SCHEME as they call it. People could get rid of their fires ours was a freestanding electric and fire surround and whilst it created more space it you need something as back up I bought the fire my self because it was thermostat controlled money saving.
What WDHgave the CONTRACTORS TO INSTALL the fire screwed to the surround and THE WALL SOCKET-FITTED AT THE BACK OF THE FIRE NO PLUG AND HARD WIRED I THINK THE TERM IS AND ITS ILLEGAL. ThERES A STITCH ON THE RECESS OF THE LOUNGE WALL AND THE CABLING WAS HARD WIRED TETHERED ROUND THE SKIRTING UGLY AND DANGEROUS ESPECIALLY WITH A 12 MONTH OLD BABY AND I COULD GO ON. WHAT WAS FITTING THE FIRE “ OH YOU CAN CHANGE YOUR FIRE ANYTIME YOU LIKE, YOU DONT NEED PERMISSION”. It was when we were decorating and wanted to MOVE IT AWAY FROM WALLTO PAINT BEHIND IT THATS WHEN WE FOUND IT YOU COULD MOVE it AWAY ABOUT 4INCHES.
We went in the place when they was in town and because it was THE “CONTRACTORS” WHO HAD FITTED THE FIRE AND WERE NOW GONE. … we WOULD HAVE TO PAY AN ELECTRICIAN TO PUT IT RIGHT AND WHEN THE ELECTRICIAN CAME TO LOOK AT WHAT HAD BEEN DONE HE PLAYED HELL. HE SAID THERE SHOULD BE A CABLE FROM THE FIRE WITH A PLUG ON END.
HAS ANY ONE ELSE HAD THIS?IM GOING BACK A NUMBER OF YEARS.
BOTCHED JOBS. The FIRE is just ON.
THIS NEW SCHEME COS THE FIRE I BOUGHT WAS ALSO WAS FREE STANDING AND SURROUND WAS JUST HELD ON WITH 2 TINY SCREWS LIKE THE RUBBISH ONE. I PHONED UP AND I ASKED PERMISSION (VICO ) AND was told YES I COULD DO AWAY WITH IT. It just PLUGGED IN.
I APPLIED FOR PERMISSION TO HAVE AN ELECTRIC WALL FIRE UP ON THE WALL COS WE FOUND IT WAS COLD. IT WAS REFUSED. IT WOULD STRUGGLE TO REACH C RATING EFFICIENCY
THEY ARE A C RATED PRODUCT AND WHAT THEY EMAILED MY X HUSBAND FOR…… STUPID
IF THE CENTRAL HEATING BREAKS DOWN WHAT YOUR GOING TO DO FOR HEATING. NOT VERY HAPPY 1950’s HOUSE COLD HOUSES

HAS ANYONE ELSE HAD THIS

11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Alison Standring
We're sorry to hear you're unhappy and feel you’ve had a bad experience with your request . We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Saanut 5/5 tähteä

Very helpful

Very helpful

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thank you for your great feedback and for your kind words, Maxine Hayes.

Saanut 5/5 tähteä

We would both like to thank the team…

We would both like to thank the team for coming out & rectifying our gas boiler.

Ben was extremely friendly, courteous, and very thorough whilst installing our new Worcester Bosch boiler.

A credit to the Vico Team, actually; he could do with a bigger man drill to help him, as he struggled a little with the drill he did have.

Thanks again

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thanks for your great feedback, Nicola and we're happy that you're pleased with how we've dealt with the gas repairs in your home. We will feed your comments onto our Gas Team.

Saanut 1/5 tähteä

As a company that lets out homes on…

As a company that lets out homes on private etstates you think you would deal with your tenants we live on the Lancaster gardens Harworth Doncaster we have had seraval issue with one of your tenants complained to you on seraval occasions online and you have done nothing .they are obstructing our drive way and also parking on the pavements so nobody can get past I feel I have no other option now but report to highways as clearly you don’t care we are hardworking people who purchased a home with enough parking for our cars . So don’t expect someone to obstructed us getting on and off the drive also they shouldn’t even be parking a company van on the pavements as it’s against the convenants on the area .you also have another house on the Trent drive where the tenants are smoking drugs which is not what we should have to put up with you have quiet a few homes on here and there has been a lot of trouble with tenants I am not the only one complaining but I have had enough now you clearly don’t tell how to respect the area and certainly don’t tell them over they parking you need to deal with these matters and sort out your tenants

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Deborah Cooper,

We're sorry to hear you're unhappy and haven’t had a great experience. We’d like to try to resolve this with you. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Saanut 1/5 tähteä

Absolutely useless

Been waiting for a new bath panel since before Christmas first they sent a plummer not a joiner then now ive been asked to leave a review on the work done 'today' when no one even came today i have 3 cameras at the front of my house to prove so. .. It has still not done! Absolute joke! In my last house with vico I reported a leak under the bath a plummer came out poked my ceiling and said no that's fine and left... 2 days later all my ceiling fell through and smashed my cooker to bits and left me with no vooker and no kitchen to do anything in for a week with 2 children! Its a bloody good job this happened at night when we was not in the kitchen!! Useless!!!!

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Leah
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting repairs at your home. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Saanut 1/5 tähteä

I thought the council were bad these…

I thought the council were bad these are far worse. A machine picking all the leaves up ( and there's a lot), so they wouldn't rot the grass,may as well have been left. The machine has ruined the grass by churning most of it up. The leaves that are on the edges have been left,no hard to get them up. Mud all over the cul- de- sac left and it looks a disgrace,the worst thing is ,WE HAVE TO pay for this shocking service. You phone up and no body is interested, it doesn't affect them so not bothered. Down right shocking service.

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Nigel Harper
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Grounds Maintenance service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Saanut 5/5 tähteä

Good communication a bout my repair

Good communication a bout my repair
Staff were friendly explained what,was being done
Happy with the repair

6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thanks for your great feedback, Samantha Lumley and we're happy that you're pleased with how we've dealt with the repairs in your home

Saanut 5/5 tähteä

Richard was so helpful

Richard was so helpful.
Thanks again,
Liam.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thanks for your great feedback, Liam Patterson. We're so happy to hear that you're pleased with how we've dealt with things for you.

Saanut 2/5 tähteä

Ridiculous housing association

Absolutely sick of this housing association as they are quick to nag for rent but cannot carry out repairs without either not showing up and claiming they do or they do a cowboy job.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Caitlin Smith
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Repairs service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Saanut 1/5 tähteä

The operative I dealt with definitely…

The operative I dealt with definitely requires more training. Was not upto the usual standard of the operatives I have dealt with befor
Very abrupt, wasn't listening to what I was saying. Didn't take my details until I told her of the procedure when logging a job

31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Thurza
We're sorry to hear you're unhappy and feel you’ve had a bad experience when reporting an issue to us. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Saanut 1/5 tähteä

94 year old charged after cancellation..

94 year old registered blind mum called Carelink to cancel her agreement after paying for over 25 years without ever using it, and was told all costs would stop immediately, only for carelink to take a payment 4 days later, when I called and questioned their actions, they said the charge would be refunded once goods returned, here we are 10 days on, goods returned on mum's behalf and no refund, is this now how businesses treat our elders.....

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Hi Graham Stephenson
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Care Link Service. We’d like to talk to you to understand more about the issue and try and solve the problem. Please contact Care Link on 01977 788000.

Saanut 5/5 tähteä

Caring vico

I reported that 2 light fittings in property were faulty and as we're disabled the person on duty that day her name is jo speedily helped us by contacting electrician to attend that same day ,he came,fixed the problem and we're safe to move around on an evening now well done jo,we'll done electrician,we'll done vico

25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vico Homes-logo

Vastaus yritykseltä Vico Homes

Thanks for your great feedback, John Walker and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

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