Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Näytä lisää
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Näytä lisää
Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
Yhteystiedot
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, Yhdistynyt kuningaskunta
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Whole team were super professional, swift, and user-friendly. Their online platform took all the hassle away from me, and Joe and Alex were both very knowledgeable and thoughtful about the risks etc when we spoke over the phone. Highly recommended!

Vastaus yritykseltä Vela Survey

Vastaus yritykseltä Vela Survey
High quality survey and service throughout
Alex from Smart Home Surveys was fantastic in carrying out a Level 3 RICS survey. Happy to chat through issues we were particularly worried about before the survey - detailed survey report including focus on those aspects of concern - and then happy to chat again to go into more detail and answer follow up questions afterwards. Professional and responsive throughout. Would very much recommend.

Vastaus yritykseltä Vela Survey
Came recommended
Constructive and thorough survey, quick turnaround. Came recommended to me and I would recommend again!

Vastaus yritykseltä Vela Survey
Excellent service from Adam
Excellent service from Adam! A very thorough report. Would use them again.

Vastaus yritykseltä Vela Survey
Fantastic experience - professional and accurate
Worked with Alex Lynch and had a great experience. Alex was prompt, professional and walked us through the details of the survey report so that we were well equipped to understand potential issues with the property that we were looking to purchase. He even summarized outstanding questions so that we could easily engage contractors, the estate agent and write to our solicitor. Very friendly and warm, we will definitely be recommending to others!

Vastaus yritykseltä Vela Survey
A big thank you to Alex!
We used Smart Home Surveys for our recent purchase and were really happy with Alex's work. The report was very thorough and Alex went above and beyond to answer our follow-up questions both on email and via the phone. We would thoroughly recommend Smart Home Surveys.

Vastaus yritykseltä Vela Survey
My daughter suggested us using Smart…
My daughter suggested us using Smart Home Surveys following her own satisfactory engagement.
After receiving the survey report, I had some outstanding questions related to the property. My experience dealing with Mr Alex Lynch was far better than i expected. Professional and helpful.

Vastaus yritykseltä Vela Survey
Fantastic experience
Fantastic experience. Professional, pleasant to deal with and excellent communication throughout. I'll be recommending to anyone I know buying a house in the area.

Vastaus yritykseltä Vela Survey
Most worthwhile investment!
I cannot recommend Smart Home Surveys highly enough. At every stage of the process I have had the best service - from my initial enquiries and questions, through to booking the survey, receiving the report and then very helpfully going through it all with me on the phone.
I am a very nervous first time buyer with lots of uncertainties and unknowns. Both Adam and later Joe (who carried out my survey), have guided me through the process with patience and clarity and very sound advice. They are a highly experienced team of real integrity. They repeatedly made recommendations based on what was most appropriate for me (not simply where they could make most money).
I had the level 2 report with photos for a conversion flat I am buying. Joe’s report was extremely thorough, careful and clear. He went above and beyond to ensure I had a good understanding of any potential concerns regarding the property, their implications and recommendations of what I should do next. I feel very supported through the stressful steps of buying a property. If only I could've had him with me throughout the whole purchase process!

Vastaus yritykseltä Vela Survey
Best surveyor ever
We used Smart Home to perform a survey on the property we were buying and probably this is one of the most professional and reliable service we have used so far. Their transparency and support is fantastic, which led us to peace of mind throughout the whole process of the property purchase. I can’t wait to see them on board soon again.

Vastaus yritykseltä Vela Survey
Professional Inside and Out
There were 2 sets of work people to do the damp proofing inside and out.
Both sets were polite on arrival and leaving, they were efficient and showed professionalism throughout explaining what and how it was to be done and then cleaning up after themselves.
Will recommend to all my neighbours.

Vastaus yritykseltä Vela Survey
Actively helpful team and clear outcome
Using Smart Home Surveys has been so valuable. From the first enquiry, through delays from my side, to efforts made in conducting the survey, reporting and follow up - Joe and Adam have been professional, friendly, clear and informative throughout. I would highly recommend this team. The experience helped both practically and for confidence during such a big move for me.

Vastaus yritykseltä Vela Survey
Extremely thorough and patient
Extremely thorough and our surveyor (Joe) took the time to sit with me and explain in detail everything he had reported and advised on improvements we could make.
We used this company for our purchase survey as well as a survey on the property we were selling.
Highly recommend.

Vastaus yritykseltä Vela Survey
Excellent Job!!
They did a check for my parents and a potential property they were looking to buy it was so thorough, well worth the money.they sent pictures and the report was so detailed, more than I expected so. I shall be using them again. Thank you!!

Vastaus yritykseltä Vela Survey
A BIG thank you
This is more of a thank you than a review as we had a positive and easy experience with Smart Home Surveys. We found the end to end process of dealing with them efficient, friendly and fast. We initially were unsure what level of report to go with and Adam and Joe reassured us that the Level 2 report was the right one for us. Joe carried out the survey and had the report sent to us within days and offered a follow up to discuss key concerns. Joe is extremely knowledgable and personable and wrote a thorough report. You often hear of the difficulties homebuyers face but the service we received was second to none! Thank you so much for all your help.

Vastaus yritykseltä Vela Survey
The report was produced quite fast
The report was produced quite fast, the review was clear and detailed and we greatly appreciated the person to person discussion with the person that conducted the inspection

Vastaus yritykseltä Vela Survey
Joe was extremely helpful and knowledgeable.
Joe was extremely helpful and knowledgeable. He addressed the areas of concern I had raised prior to the survey and was also happy to answer all my questions after I received the report. Would highly recommend.

Vastaus yritykseltä Vela Survey
Excellent Experience
We used Smart Home Surveys for a building survey and Alex was an absolute dream to work with. Given this is our first time buying a property, we were naturally nervous but I’m glad to report the survey experience was fantastic. Alex’s thoroughness, professionalism and promptness are greatly appreciated. He was kind and patient to answer our many queries post the completion of the report. I’d also like to mention the company sent us a short description before sending us the full report - something that further helped calm our nerves. The turn around time was quick - around three days and the report covered everything in perfect detail. I highly recommend Smart Home Surveys,especially to first time buyers.

Vastaus yritykseltä Vela Survey
Excellent service and really helpful team
Could not recommend Smart Home Surveys enough! Booking the survey was very quick and the actual survey was carried out a couple of days later. Report provided was very detailed and Alex was always available to answer any follow-up questions, going above and beyond to provide me answers to my numerous questions. I will not hesitate to use Alex and the team again as it was such a seamless experience !

Vastaus yritykseltä Vela Survey
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