Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Näytä lisää
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Näytä lisää
Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
Yhteystiedot
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, Yhdistynyt kuningaskunta
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Level 2 Survey
We had a level 2 survey completed by Joe A. The report was thorough clear; Joe was also really helpful on the follow up call. The cost was very reasonable.

Vastaus yritykseltä Vela Survey
Adam's customer service 10/10!!
Adam's customer service 10/10!!
From the initial conversation, I knew SmartHomes was the right surveyors to do the task.
Adam showed a genuine interest, provided thorough explanation of the nuances between the residential reports and provided a recommendation.
The Level 2 inspection was completed a week earlier than expected and the detailed report was completed within 3 Business Days.
This is the best service I have received in YEARS!
I will most definitely recommend SmartHome Surveys and reuse their service again.

Vastaus yritykseltä Vela Survey
Great Service
Swift, professional and easy to use.
Would recommend and use again.
Great experience start to finish!
From start to finish Joe was super helpful with everything, we got a level three report on a very old property was very important to us we had all the details and everything was looked at throughly. Really great advice afterwards and went through all of my questions, no matter how silly! Loved the client space on their website as well made everything really easy and simple. As a first time buyer all of these things are super scary but was made so much better by how in depth and support they were! Thanks again!
Honesty
Honesty, a rare quality nowadays.
I have contacted Smart Home Surveys as a first time buyer and I was surprised to find an honest advice from Adam, who after listened patiently my situation, did not hesitate to explain that what I really needed it was a gas engineer.
Thank you very much Adam, your honest advice makes you a trusted professional!
Very efficient and helpful
Smart Home Surveys were incredibly efficient and we were most grateful to Joe, in particular, for being so helpful. He explained the findings of our survey very clearly and helped us to determine on our next steps moving forward. As first time buyers, we really appreciated this.
Very comprehensive report and surveyor…
Very comprehensive report and surveyor (Joe) was great to deal with.
Excellent service
Smarthome surveys did a great job with our level 3 buildings survey. We are first time buyers and were looking at purchasing a doer-upper, but weren't sure of the level of work needed. The survey revealed extensive damp issues and the need for a new roof amongst other issues. Dan was very honest, thorough and generous with his time when we discussed this with him after we'd read his report.
The survey and excellent service was pivotal in us making the decision to walk away and save making a very expensive mistake.
Adam was also wonderful in answering my (many) questions and keeping us informed each step of the way. We will definitely be returning to them for any future possible purchases.
Great experience
Great experience - thorough report and a great explanation afterwards. Couldn't recommend SHS enough
Joe Allen-Alldus
Joe Allen - Alldus did a survey on the house we are buying and we couldn't recommend him more highly. He wrote a very detailed report and was so helpful when we phoned with queries. He is very knowledgeable and nothing is too much trouble. Excellent service
Look no further as a first time buyer!
I had a great experience with Smart Home Surveys. As a first time buyer I was guided through the report post survey and really impressed with the attention to detail Joe was able to offer. He helped us through the process and I will be recommending Smart Surveys to my friends and family!
Overall Excellent
We much appreciated:
Attentive listening
Rapid replies
Sound advice
Great service
We recently engaged Smart Home Surveys and Alex was thorough and efficient even sourcing a drill from a nearby construction site when we did not have one to make sure he completed his review. He was also very helpful in answering our follow up questions. We have been very pleased with this service.
This is the second time I used Smart…
This is the second time I used Smart Home Surveys - I was impressed with how quickly and thorough they were with both sets of reports. When we had questions and an urgent issue, they got back to us during the weekend and resolved the issue very quickly. Will definitely be recommending Smart Home Surveys to my peers.
Excellent service and quality survey
The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.
Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful
Great Service
Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

Vastaus yritykseltä Vela Survey
Professional
Professional, unbiased and objective assessment

Vastaus yritykseltä Vela Survey
Very good service
I am not at all technical, but I managed to book the survey online and it was all arranged and done in less than a week. The survey was very thorough and I would certainly recommend Smart Home Surveys.

Vastaus yritykseltä Vela Survey
Brilliant!
As first time buyers, we were nervous selecting a surveyor but would absolutely recommend Joe. He was fantastic and was so helpful with our follow up questions to really put our minds at ease. Would not hesitate to use Joe again - top service and thank you so much!!

Vastaus yritykseltä Vela Survey
Excellent Surveyors
We used smart home surveys for a survey on a flat in a recently built (~2014) block. Alex picked up on various damp and ventilation issues and was extremely helpful and thorough when discussing the survey results with us and giving us advice on the next steps. Excellent service. Would highly recommend.

Vastaus yritykseltä Vela Survey
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.





