When I discovered a manufacturing defect in one of the components of the new CANVAS system I reported it to Elegoo. Their customer service team responded quickly and, after a couple of email exchanges... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elegoo is a genuinely great company with some of the best pricing you’ll find in the 3D‑printing space. Their devices are solid, reliable, and deliver excellent results once you get the hang of them... Näytä lisää
Purchase and shipping were as expected. Assembly was straightforward and well documented. So far, the product prints very well. The printer's software is very buggy, and often does not connect to the... Näytä lisää
Yritys on vastannut
So far so good, the printer was fairly easy to set up, and it prints well. What's annoying though, first a sticker was placed across the screen and removing it left glue residue which AI still haven't... Näytä lisää
Yrityksen tiedot
- Elektroniikkaliike
- Elektroniikan komponentit ja tarvikkeet
- Varustetoimittaja
- Käsityö
- Tulostimet ja skannerit
Yrityksen kirjoittama
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
Yrityksen kirjoittama
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
Yhteystiedot
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Kiina
- info@elegoo.com
- us.elegoo.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Responsive customer service
Responsive customer service - they’ve successfully helped me with several issues.
Good service.
This resin is perfect and can stay…
This resin is perfect and can stay sturdy on whatever I can print so far.!!!
Not a great website
Not a great website - hard to find information about the product, product guides are not clear and miss steps that you have to google around to find someone else talking about. Great products, but not a great website.

Vastaus yritykseltä Elegoo US Store
Received printer MUCH faster than I…
Received printer MUCH faster than I thought I would. I think it was like two or three days
You sent me broken items and your tech…
You sent me broken items and your tech support sucks your return policy is non-existent. In short I should have listened to my friend and purchased Prussa

Vastaus yritykseltä Elegoo US Store
New to 3d printing
New to 3d printing , I found it easy to jump in with centurion carbon 2.
Great Upgrade for my CC with the…
Great Upgrade for my CC with the Canvas. Very Nice to have 4 choices of filament now loaded up. The installation was pretty easy. Nice one Elegoo.
Tried printing Minis with FDM and ran…
Tried printing Minis with FDM and ran into nothing but frustration. Since purchasing I haven’t had a single failed print, and all of my minis are coming out beautifully.
This is my absolute first 3D printer I…
This is my absolute first 3D printer I purchased, I did some looking around, compared pricing, and while I was shopping in a mall, I found a 3D pring Shop. These guys had other brand name printers, and the CC 1 and CC 2.
I was asking the manager about how this works and other topics around 3D printing. I asked what is the best starter printer......CC 2.
I was thinking I was going to spend around $600 - $800.
I got the CC 2 Combo package for less than ½ of that.
What I love about it is how user friendly it is and setup was very reasonable.
There is a learning curve, but not too bad. I enjoy how each print shows up in the highest quality. It just works great.
When I ordered it, I was surprised that it was delivered right on time and very well packaged.
I recommend this as a strong starter package for someone starting out in 3 D printing.
You will not be disappointed.
So far so good
So far so good, the printer was fairly easy to set up, and it prints well. What's annoying though, first a sticker was placed across the screen and removing it left glue residue which AI still haven't been able to complete my remove, secondly, I can't print over the wifi using Orca slicer and the elegoo slicer is not that great. Software needs improvement, hardware is excellent 👍
5 stars quality
The best customer service and one of the best in filament quality. The shipment is fast.
So awsome I got 2.....
I was hesitant at first then I bought 1 of the centauri 2 printers after a week I bought another one. I love this printer, im completely new to 3d printing and the price for this printer with the quality of it is amazing. And im enjoying it greatly, being able to get two around the price of one competitor printer is so nice can split big prints up into both and get them done faster. Only thing id like to say is the multicolor, it prints so nice but it waistes alot and takes longer this is just a fyi for fellow newbies, I just print one color now and prime and airbrush my prints I prefer this method anyway having the 4 rolls of spool with auto feed is nice either way no. And every thing ive ordered has come in quick and in perfect shape.
Poor Customer Experience
The parts of the new system were not assembling inspite of it being new, the return process is taking too long, There is no phone number to speak to anyone, the person on the email who contacted me has yet to give me a process to return the product, even if the product is top class - I would not buy it considering the support I have received so far.

Vastaus yritykseltä Elegoo US Store
Fast shipping
Fast shipping, great prices, excellent customer service. Elegoo will continue to be my go to for filament.
I really like the filament but the…
I really like the filament but the packaging was horrible! I ordered 2 cases of 10 and they took 5 out of one of the cases and taped them to the top of another case, then took the remaining 5, wrapped a piece of cardboard around them and shipped that... Why not just leave the 10 spools in their box and ship each case? Most of the taped spools were damaged enough that they are giving me issues while printing now...

Vastaus yritykseltä Elegoo US Store
I absolutely love Elegoo support
I absolutely love Elegoo support. They are always quick to respond to my questions and problems. Even with the time difference they are prompt. They are always polite and respectful.
Trustpilot-kokemus
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