When I discovered a manufacturing defect in one of the components of the new CANVAS system I reported it to Elegoo. Their customer service team responded quickly and, after a couple of email exchanges... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elegoo is a genuinely great company with some of the best pricing you’ll find in the 3D‑printing space. Their devices are solid, reliable, and deliver excellent results once you get the hang of them... Näytä lisää
Purchase and shipping were as expected. Assembly was straightforward and well documented. So far, the product prints very well. The printer's software is very buggy, and often does not connect to the... Näytä lisää
Yritys on vastannut
So far so good, the printer was fairly easy to set up, and it prints well. What's annoying though, first a sticker was placed across the screen and removing it left glue residue which AI still haven't... Näytä lisää
Yrityksen tiedot
- Elektroniikkaliike
- Elektroniikan komponentit ja tarvikkeet
- Varustetoimittaja
- Käsityö
- Tulostimet ja skannerit
Yrityksen kirjoittama
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
Yrityksen kirjoittama
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
Yhteystiedot
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Kiina
- info@elegoo.com
- us.elegoo.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great products at great prices, but not always beginner‑friendly
Elegoo is a genuinely great company with some of the best pricing you’ll find in the 3D‑printing space. Their devices are solid, reliable, and deliver excellent results once you get the hang of them. That said, they’re not the most beginner‑friendly—there’s a learning curve, and you’ll likely need to do some troubleshooting along the way.
Support isn’t the quickest, but they do come through in the end, and I’ve always gotten the help I needed. Overall, a strong four‑star experience and a brand I’m happy to keep using.
Great
Great. Love the product. Own 3 of your of your 3d printers. Love your filaments.
I have yet to receive the product
I have yet to receive the product. It's a week late

Vastaus yritykseltä Elegoo US Store
Too difficult to find things
Too difficult to find things. Speaking as a small biz owner and 45+ years of user interface design: there’s only one site that comes to mind that we visit that’s worse: xtools. That’s NOT good company for ya’ll to be in. Why did it take 30+ minutes for us to find and select from all your “bundles” (which we did not choose in the end) the wash station we wanted. We already had bought one previously, we knew exactly what we wanted…but it took us over half an hour to just find what we wanted! I fully understand upwelling. But you are heading down if not already there the path that xtools has taken (marketing over product), please note: we haven’t bought from Xtool purely because 5heir website is such a end-user disaster. Please , keep you site and product offers streamlined and easy to use!!!

Vastaus yritykseltä Elegoo US Store
Elegoo is now my go-to brand!
The Elegoo Mars 5 was easy to set up, along with the wash and curing stations - and they all worked better than my expectations! Even the Satelite program provided is relatively intuitive, and on top of that, top-notch customer service means I'm a Elegoo convert now!
Canvas for the Elegoo CC1 is a bargain
The Canvas for the Elegoo CC1 is a bargain, not sure I'm going to install it, I need to find a good top hat.
The printer has been so good printing higher temp filament like PCTG and ABS that I don't want to loose that capablitiy
Elegoo Canvas
I purchased the Elegoo Canvas for my Centauri Carbon, it took a while to install, but the directions were clear. The parts were clearly labeled, making the install easy to complete.
It has worked flawlessly since it was installed. Could it be improved? Not for $55.
Of course it can be better, but that's why we are makers.
Great price for an upgrade we thought…
Great price for an upgrade we thought wasn't going to happen.
I haven't performed the update yet, but the hardware is as usual, well packaged and well made of quality components. And it arrived sooner than originally stated by about a month.
Thanks Elegoo!
Canvas Upgrade for the CC1 went well
I ordered the Canvas Upgrade for the CC1 and the instructions were very clear and easy to follow. It actually Arrived sooner than I was expecting. It took a couple hours to complete but having 4 color printing available is def worth it to me.
I'm happy with the quality and…
I'm happy with the quality and consistency of all the products. I use 5 to 10 spools of filament a week just with prototyping my RC designs using your printers and filaments.
Anopstyx RC
100% excited to get the canvas unit…
100% excited to get the canvas unit installed and printing. Everything was packaged securely and arrived with zero problems.
The CANVAS upgrade does not work well
The CANVAS upgrade does not work well. I have requested tech support but instead they sent me the link for this review... so there you go.

Vastaus yritykseltä Elegoo US Store
Fairly easy process to convert to color…
Fairly easy process to convert to color printing. The new CANVAS multicolor unit works like a charm. I have ordered a second unit. I may upgrade all 5 CC1 units I have. The only complaint I would present is the fact that Elegoo doesn't offer the top enclosure from the CC2 for sale to be used on the CC1.
My printer doesn’t work
My printer doesn’t work. Elegoo has not given me any updates or resolution. The last time I had issues it took over 4 weeks to resolve my issue. This is unacceptable customer service

Vastaus yritykseltä Elegoo US Store
Elegoo's shipment of the colour…
Elegoo's shipment of the colour changing Canvas system for my Centauri Carbon was fast, and the device was sold at an excellent price for us older users to upgrade our original machines.
Centauri carbon 1 with canvas add on
Elegoo did a good job to deliver canvas system for $55 and have it work. Should have done a better job upfront with multicolor integration with centauri carbon 1. Regardless, still a top printer in my years of experience at the price point being offered.
Really great company. Only one complaint.
I've loved working with and buying things from Elegoo. My only complaint is that I bought two Canvas multi-filament upgrades for two of my Centauri Carbon printers and it was not at all clear during the purchase that I would be waiting four to five months for delivery. Everything else I've bought from them has been delivered surprisingly quickly.
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