Great experience! The sunglasses arrived safely and well-packed. When a minor customs issue came up, customer support was quick to respond and resolved it right away. Very helpful and reliable service... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I placed an order on the 20th August for a pre order sunglasses with roughly estimated delivery of 6-10 days. I have received the sunglasses today on the 15th sept, even though it took a while i can't... Näytä lisää
Yritys on vastannut
Returned order following process outlined. Order received by Urban Sunglasses Mon 10th , nil acknowledgement or refund. Chased via email Fri 16th again nil acknowledgement or refund … thought the pri... Näytä lisää
A Great Example of Putting Things Right My experience with Urban Sunglasses initially had some issues, which understandably left me feeling disappointed and concerned. However, since raisin... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Yhteystiedot
22 Lintons Lane, KT17 1DD, Epsom, Yhdistynyt kuningaskunta
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4,5
Erinomainen
209 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Next day arrival
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Mathew,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent communication and fast…
Excellent communication and fast delivery my parcel went missing and I received my order within 5days, happy with my purchase would definitely recommend to everyone
12. tammikuuta 2026
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Carleena,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Tom Ford Fausto
Ordered a pair of Tom Ford Fausto they didn’t have it in stock however swiftly arranged for them to bee shipped from their Europe warehouse kept me informed and I did receive them within stipulated timeframe.
Happy customer who wouldn’t hesitate to order again
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Abhishek,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service with fantastic prices
Price was fantastic compared to other retailers! Unfortunately my sunglasses were out of stock in the uk warehouse but I had a WhatsApp to say that they could be sourced from the European warehouse (at no extra cost) but delivery would take slightly longer. I was very impressed with this option and the communication was very consistent throughout!
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Kate,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
The parcel was delivered very quickly
The parcel was delivered very quickly. The glasses are of excellent quality.
15. tammikuuta 2026
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Lyudmyla,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Ray,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Good service after I had a slight issue…
Good service after I had a slight issue with my order customer services rectify it and replace my glasses overall I am pleased with the outcome and hope to shop here again,
Thank you
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Mina,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Nice 1
Solid quality and didnt cost a bomb. The free shipping is a big bonus.
Cheers guyss !!!
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Mohammad,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Honestly speaking I was not expecting…
Honestly speaking I was not expecting such fast service for free delivery. The sunglasses are stunning and came with a cleaning Kit. So happy with my purchase.
Definitely coming back soon.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Logarzo,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality glasses and delivery was quick…
Quality glasses and delivery was quick will recommend to everyone
9. tammikuuta 2026
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Darren,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great price and swift delivery
8. tammikuuta 2026
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Calvin,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Just alright
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Lili,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Ordered Ray-Bans on sale
Genuine product arrived quickly, was reasonably priced and exactly as described
Would recommend to friends and family
29. joulukuuta 2025
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service
I ordered some sunglasses for my husband due to them being a great price. Unfortunately there were some delays with the delivery which were out of the companies hands, throughout the delay they were really responsive to messages and couldn’t have done more in the situation to help and resolve the issue, it was fantastic customer service of the kind you don’t see that often any more. I wouldn’t hesitate to purchase from them again or to recommend them.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Nicola,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Shailesh,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Ordered some oakleys and they arrived…
Ordered some oakleys and they arrived in two days Well packaged and authentic. :)
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Anderson,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I was impressed for their…
I was impressed for their communication, they met their delivery time frame.
27. joulukuuta 2025
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Anderson,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Proper quality
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Antony,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great prices!
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Rashid,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Vastaus yritykseltä URBAN SUNGLASSES
Hi Dear Declan,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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