UpAiry Arvostelua 

A few mess ups on my end I ordered the wrong size and added a subscription on accident but the upairy team was able to correct the mistake and even sent me the correct replacement size at no charge to me. Kind and compassionate truly the type of company Ill continue to support.

Terrible because by ordering you didn't even know you're signing up for a subscription. This is very dishonest of the company. Then you have to request a link where they then badger you about cancelling before you can actually cancel. Unacceptable. Also, the added padding for the underwear is like muslin material and is way overpriced!

Thank you to this product for helping my son potty train. It was very easy and didn't take much time. I am happy to share this with other moms because I know how hard it is to train our children. I highly recommend it!

Really appreciate the help and the fast response as far as returns and shipping. Special thanks to Joy who was the one who attend my claim

Waste of money my child soaked through them within minutes. I ordered 5 the booklet and reward chart yet I only received 4 pairs and none of the extras.

What made my experience great was the consistent communication and Grachelle, the customer service representative, showing true concern about my issue. I recieved a bigger size but, Grachelle replaced it with the correct size at no additional cost and apologized for the mistake, but ended up resolving the issue.

Super fast delivery and the product is amazing quality!

Great customer service! I had an issue with my order not being delivered, but Erna Sargento from Upairy was very quick and helpful. She processed my complimentary replacement order right away and updated my address. Thank you so much, Erna! Highly recommend Upairy.

I ordered them October 20th with the understanding that they would arrive in 5-8 days. They still have yet to leave CHINA on 11/1. They won’t offer any resolution or anything. They’re saying “international shipping can take longer”. But their site is deceptive and makes it seem like the USA is domestic shipping and that international means other countries. I bought halloween underwear for my son and he is disappointed. And so am I. For over $60, I’m pretty annoyed.

I purchased 5 pairs of large training underwear for my son but they were too big so I contacted customer service and they went above and beyond to organise a replacement in another size. Dealing with Christine and Xaida was a pleasure and I couldn’t fault them.

Xadia was extremely helpful! Gave great suggestions and made the entire process of trying to solve my problem easy! I appreciate the patience. Highly recommend upairy for potty training your little one!

**Disappointing – definitely not leakproof!**

I purchased Upairy's potty-training pants to help with potty training my toddler, but unfortunately, they have been a complete disappointment.

Despite being advertised as leakproof, they leak straight through onto my daughter's trousers and clothing every single time. Even a small wee is enough to soak through. I wouldn't expect them to hold a full bladder like a traditional nappy, but I would certainly expect them to contain a small accident without everything ending up wet.

The whole point of buying training pants is to make the potty-training process easier, not to have to constantly change my toddler's clothes.

I purchased these based on the claims made in their advertising, but unfortunately, the product simply doesn't live up to those claims. I feel the leakproof advertising is misleading and would not recommend them based on my experience.

Maria was really helpful in arranging an exchange - thank you!

Order and delivery was smooth.

The order was sent promptly and arrived within a reasonable amount of time. Everything was as ordered.

I accidently placed my order with an old shipping address. I immediately contacted upairy to correct my mistake and Maria was able to assist in making the update. Thanks to her I received my order without further issue. Great customer service!

Kathrin was so helpful when it came to answering my questions, and helping me exchange the training pants when I got the wrong size! They are such a great team and all so very kind!! Will be buying more!

The training pants are great!
My son asks to go to the potty now, saving us a lot on diapers. The gummies are good too. Grachelle from customer services offered detailed and appropriate support when needed.

Thanks to UpAiry. Will shop again.

Great service as always from UpAiry

I’ve bought a few of their products now and always the highest quality and quick delivery

I bought these for my grandson for a Christmas gift. We won’t start his training until June 2027-as he is only 15 months old. I wanted to purchase these so we would be ready to start without waiting for them to come in