I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite conta... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det... Näytä lisää
Very disappointing. Where to start!?! I bought vouchers for myself and 3 other people on Wowcher. Firstly, the website wasn't displaying the 'buy now' option on a laptop so I had to use my phone,... Näytä lisää
Yritys on vastannut
I hadn’t received my results and e mailed the company ,got my results 5 mins later basically saying I had no allergies or sensitivity.I was still suffering so my GP put me forward for testing and ther... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
To help customers who are suffering with unwanted, unexplained symptoms like bloating, constant tiredness, unexplained weight gain and joint pain issues. We offer a high quality level of customer service.
Yhteystiedot
Unit 111738 PO Box 6945, W1A 6US, London, Yhdistynyt kuningaskunta
- hello@uklabs.co.uk
- uklabs.co.uk
On vastannut 17 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dreadful - don’t waste your money
Dreadful! Don’t waste your money.
I’d give zero stars if I could. I bought the test for my daughter to help her. We sent off the sample and had acknowledgement it was received. The ‘3 days’ turn around is now at 31 days with no sign of any results. I’ve sent 3 messages (email because there’s no phone number … I wonder why?) and heard absolutely nothing. Total sham!
Det var lite bökigt att hitta all info…
Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det. Annars var det mycket info, du skulle hjälpa riktigt om man fattade vad det handlar om.
Its 2weeks now since I sent my hair…
Its 2weeks now since I sent my hair sample to uklabs but I keep getting fobbed off by they haven't received it yet .i bought it off wowcher.
Scammers and liars
Waited months after sending sample to be told they hadn’t received them because they had changed the address?!
Asked for a refund and have emails confirming that refund would be processed. No refund ever came through and now ignoring any attempts of contact.
Do not trust this company, they are scammers!
Had a reply from uklabs saying the refund was actioned and I’ve written this review within the 3-5 days not allowing it time to come through. Well this is in fact incorrect because I have all of the email communication (including my emails which have gone ignored since) The email confirmation of refund being actioned was on 23rd of May…I would say we’re past the action time for this to have been completed.
In regards to defamatory claims…as I say I have all the evidence!

Vastaus yritykseltä UK Labs
Very disappointing.
Very disappointing.
Where to start!?! I bought vouchers for myself and 3 other people on Wowcher. Firstly, the website wasn't displaying the 'buy now' option on a laptop so I had to use my phone, which wasn't ideal. Then the address on the instructions for despatching the sample was wrong. I sent a message to highlight this - no response. Only when I chased it up 2 weeks later, did my results appear. I started the process on 28th July and as yet haven't been offered the opportunity to register to receive my meal plan! so yet another message sent.
I am so disappointed - and will be suggesting my gifts aren't used and will be seeking a refund for them.

Vastaus yritykseltä UK Labs
Good and quick service
My product hasn't arrived ordered it…
My product hasn't arrived ordered it over a week ir two past
Goods not arrived!
Don’t waste your time
Don’t waste your time. I sent a sample to their PO Box and awaited a response. After chasing it up they informed me that they have changed addresses and did not tell me that. I then sent a new sample to updated address. Waited 3 weeks. Sent multiple emails asking for an update. Received no reply. Incredibly disappointed in this service
Completely misrepresented test from the…
Completely misrepresented test from the start. I don’t fully blame the Lab company for that but overall, a fruitless experience and one that can serve no actual medical evidence of working.
Utter poppycock
Worthwhile but....
submitting the hair samples was easy but their receipt and testing process perhaps a bit longer than I expected. Also the report gives so much info, I am struggling to make sense of it all.
I still haven't got my test.
I purchased 3 complete tests for myself…
I purchased 3 complete tests for myself and two children. The report came through within a week, however the format could have been better such as being in alphabetical order.
I was confused by the amount of cross overs such as why would an item which contained many ingredients be listed? It would be better to just list the food item. Eg beef was highlighted red, but groundbeef and meatloaf where highlighted green.
When it came to the meal plans I was only able to complete one questionnaire out of three. I couldn’t locate the other 2 questionnaires. It wasn't possible to view the meal plan either, the support team had to send it via pdf in an email. I think purchasing multiple test in one persons email address has been the problem, maybe accounts can be created with the test ids and a password, rather than a users email address. I would only recommend purchasing one test.
Absolutely disgusting SCAM
Absolutely disgusting SCAM, these people make up the results as they go.
Please take a look at the replies this company has left for other people here in the reviews - they are rude, snarky and threatening. Totally unprofessional and exactly the sort of IDGAF attitude you'd expect from a scammer, not the caring healthcare provider attitude you get before you purchase!
For the record:
Red Flags in the Report
1. No Mention of Testing Method
• The report does not specify how the “sensitivities” were tested.
• Legitimate medical tests (like blood tests for IgE allergies or breath tests for lactose intolerance) always state the method used.
• This is based on hair analysis, it’s not scientifically valid.
2. IgG Testing for Intolerances is Misleading
• If the test is based on IgG antibodies, this is flawed.
• IgG presence only shows exposure to foods, not intolerance—it is normal to have IgG antibodies for foods you eat regularly.
• The NHS, AAAAI (American Academy of Allergy, Asthma & Immunology), and scientific studies have discredited IgG-based food intolerance tests.
3. Pseudoscientific Terminology
• Terms like “leaky gut” and “detoxing metals” are buzzwords often used in alternative health marketing but lack solid scientific backing.
• “Gut biome test” without specifying whether it uses stool DNA sequencing or another validated method suggests it’s not a real microbiome analysis.
4. Massive List of Tested Items (Too Broad & Unverified)
• The report includes hundreds of foods, metals, vitamins, E-numbers, and even non-foods like wool and latex.
• No legitimate test can accurately determine intolerance to such a broad range of substances in one go.
• True food intolerance testing requires elimination diets or specific medical tests (e.g., lactose intolerance breath test, coeliac blood test).
5. Encourages Unnecessary Diet Restrictions
• The report suggests cutting out foods based on weak evidence.
• This can lead to unnecessary restrictive diets, nutritional deficiencies, and anxiety about food (orthorexia).
6. Supplement Recommendations Without Medical Justification
• Suggesting probiotics, quercetin, L-glutamine, and detox supplements without clinical evidence is a common tactic used by alternative health companies to sell unnecessary products.
That was provided to me by a real doctor who treated me after I made radical dietry changes based on this report, I would just like to add that this report was completely inaccurate and the changes it recommended had serious consequences on my health. I have already contacted my credit card provider to advise of this scam and will be seeking legal advice to explore any avenues to take this company to task for the suffering this has caused.
Really easy process and great…
Really easy process and great communication, awaiting results so will review once received. So far very impressed.
Poor service
Waited over a week then had to email to check where my registration was, only to be sent one I had bought months ago. No
Comment or apologies. I asked for refund
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