Excellent customer service and fitting of a replacement triton shower. Everything explained clearly. Still had my details and previous shower specs even though it was 12 year ol... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They were just as a good firm should be , helpful and pleasant on the phone , arranged an engineer visit within a couple of days and kept me updated on the time of the visit. I received a text both on... Näytä lisää
Yritys on vastannut
Online chat is fine, but they can't book me in for a repair via that method because they want me to pay over the phone on booking. I've been stuck in position 3 with no callback option for 15 mins, an... Näytä lisää
Yritys on vastannut
Engineer was meant to attend today but was told at 9am that the engineer was ill. No updates the day before and had to take the day off work for an engineer not to turn up to fix a faulty shower. T... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Triton Showers Store. Browse our large range of Electric Showers, Power Showers and Shower Accessories.
Yhteystiedot
Shepperton Park, Triton Road,, CV11 4NR, Nuneaton, Yhdistynyt kuningaskunta
- 02476372222
- CXsupport@tritonshowers.co.uk
- tritonshowers.co.uk
Celebrating 50 Years of Feel-Good Shower
3,9
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick delivery of spare part and…
Quick delivery of spare part and engineer visit was quick to visit and repair faulty spare parts.
4. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will pass your comments onto the team.
Kind regards,
Sheila.
Overpriced spare for under guarantee…
Overpriced spare for under guarantee shower. Small part but only needed washer. £5 postage!!!!
4. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your feedback regarding pricing. We have taken the feedback on board and will ensure the relevant department who controls pricing is made aware. Kind regards, Patrick
A professional company and very helpful.
3. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
Showering Company with Ultimate Products
You are a great company, offers good service and recommends the right product for our needs. Good work and many thanks.
3. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
Shower issue sorted followojg quick phone call.
I had an issue with my shower. It was flowing too hot and I couldn't monitor the temperature. I waited some time for my plumber to come back to check it over but best I raised it with Triton. I spoke to Abbie who said she was confident I could sort it myself and talked me through steps to check. Matching up the control panel I had a properly working, temperature controlled great shower the next day . Thank you Abbie.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your thanks onto the advisor that you spoke to.
Kind regards,
Sheila.
Had shower for a number of years now…
Had shower for a number of years now hardly ever breaks down excellent contact with company
1. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
Very helpful happy with ur service only…
Very helpful happy with ur service only thing the parts very expensive
28. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided. I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
Vastaus yritykseltä Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Thanks triton for your support and…
Thanks triton for your support and helping me fix my shower . Much appreciated for the support and help.
2. kesäkuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
It’s good to hear that you had a positive experience with Triton Showers.
Kind regards, Tracy.
Shower installed happy and guarantee…
Shower installed happy and guarantee completed with Triton for peace of mind great service great knowledge
27. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review.
It’s good to hear that you had a positive experience with Triton Showers.
Kind regards, Tracy.
Very helpful
Very helpful on the phone, and when I visited in person to collect the part.
27. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Triton T80 Easi-Fit 9.5kw
Triton T80 Easi-Fit 9.5kw – Works Now, But There’s a Design Issue Buyers Should Know
I bought this item from B&Q and ran into a problem. After fitting the front cover, the shower wouldn’t stay on. With the cover removed, the internal microswitch worked perfectly, so the fault wasn’t electrical but it was the cover button not reaching the switch.
This seems to be a design alignment issue. I fixed it by adding a tiny rubber pad to the button on the cover so it could properly activate the microswitch. The shower now works fine, but it’s something buyers should know about because it can be confusing and time consuming if you don’t realise what’s causing it.
Sharing this so others don’t waste time trying to diagnose the problem.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Triton Showers
Thank you for your feedback and we are sorry to hear this regarding the shower.
We would first advise to check that the shower is sitting on a fully flat, tiled surface and is flush against the tiles as if there is some distortion in the back plate it can cause the button not to operate correctly. If this is all ok, we would advise contacting our customer service team so we can look into this for you and if required offer an engineer visit under the terms of the guarantee. Please send your details to us at cxsupport@tritonshowers.co.uk.
I have passed this feedback onto the quality team so they can investigate this further.
We are sorry for any inconvenience caused.
Kind regards,
Sheila.
T80 Pro-Fit
Purchased original in Jan. 2025. April this year switched off shower & after about a minute a smell of burning & an eruption of steam from the shower head (Luckily no-one was under it). Only stopped when switched off at isolator. Total failure of pressure switch.
Took over 3 weeks for an engineer to visit after they cancelled twice, once on the day, & shower was condemned.
Engineer ordered a new shower which when fitted leaked out of the heater unit. Another wait of ten days for a return visit & a fix.
Contacted Triton for compensation but as the shower was replaced they deemed that was compensation enough.
So Triton deem a dangerous shower unit & over a 5 week wait is acceptable.
Check their website as this unit has had a couple of recalls.
WOULD NOT RECOMMEND TRITON SHOWERS OR THEIR SERVICE AND NOW WAITING FOR THIS UNIT TO FAIL.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Triton Showers
Thank you for your feedback and we are sorry to hear this.
We have requested further information from you so we can look into this and advise further.
We are sorry for any inconvenience caused.
Kind regards,
Sheila.
Had a problem with my new shower
Had a problem with my new shower , triton sent out an engineer , Jarryd , who quickly sorted the shower , thank you Jarryd 👍
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Triton Showers
Thank you for your feedback.
We are sorry to hear you had a problem with your shower but glad to hear our engineer has been able to rectify the issue for you. I will pass your thanks onto the engineer who attended.
Kind regards,
Sheila.
Problem with the delivery time.
Problem with the delivery time.
Having to request a copy twice for the receipt.
28. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Hello, we are very sorry to see there was a delay with your delivery. I have arranged a refund of the delivery charge for you. I can see the invoice has been sent for you. Our apologies for any inconvenience caused.
Kind Regards
Maria
The shower was under warranty you…
The shower was under warranty you charged us for the part and it wasn’t delivered
22. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Hello, we are very sorry to hear you didn't receive the order, i have sent this out again for you. If the shower is under warranty and you call our service department on 02476372222 they would arrange a call out under the terms of the warranty for you. Our apologies for any inconvenience caused.
Kind Regards
Maria
Fast prompt service .
26. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Great customer service and advice…
Great customer service and advice regarding a repair needed.
27. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
We have had our shower about 6/7 years…
We have had our shower about 6/7 years now only had one problem with it and we gid you a ring and you sorted it out straight away what more can I say good service. 👍👍
27. toukokuuta 2026
Vastaus yritykseltä Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Electric shower doesn’t work
Electric shower doesn’t work unless theres full water pressure, if you open the tap anywhere in the house, the water goes straight to cold. Even worse if a toilet is flushed, as would need to refill the tank and you will be freezing. Customer services are very rude and unhelpful, talks over you, and not interested in offering solutions on the actual problem. Just to mention paid £169 over a year ago for it and all I can do now is bin it
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Triton Showers
Thank you for your feedback.
Our electric showers require a minimum amount of water pressure and flow to the shower unit in order for them to operate correctly as advised in the requirement section in the installation guide. If this is not present or drops below the minimum required, you can experience problems with the shower as it cannot continue to operate correctly. If you believe you have a problem with the shower we can offer for an engineer to call out under the terms of the guarantee to test the unit installed in situ and if a shower fault repair this free of charge. I am sorry to hear you are unhappy with the service you were provided over the phone and I will feed this back to the relevant team.
We are sorry for any inconvenience caused.
Kind regards,
Sheila.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.