thunderpick.io Arvostelua 406

TrustScore 3/5 tähteä

2,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

After reading all the negative reviews, I have decided NOT to make a deposit. I almost sent money to them and decided to read more reviews. Boy was I glad I did that. When an online casino has so many... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I absolutely love Thunderpick. Even before gaining VIP status it was awesome. It’s easy to love when you get celebrity treatment on the regular from your personal VIP Host. My host Janssen is hands do... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Managed to make $500+ on this site , all well , tried to withdraw , Your account has been suspended. Please contact Customer Support. , asked to do KYC , some time forward i try to do the kyc , fa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Thunderpick is a legit casino. Their support are real humans and online 24/7. Never had any problems with withdrawal or deposit And the hostess sharmaine is one of the goats

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

Thunderpick is an innovative Crypto eSports betting site and online Casino, designed to meet the expectations of the fast-growing community of gamers and eSports enthusiasts. Created by long-time gamers for gamers, Thunderpick aims to provide its users with a lightning-fast betting platform, full coverage of games, competitive odds, and a new first-class game-like betting experience that makes placing wagers on your favorite games even more entertaining. With Thunderpick, you can watch games, bet on live in-play events, interact with other players and thrive as a member of a community that is equally passionate about gaming. We cover all the most popular eSports titles, including League of Legends, CS 2, Dota 2, VALORANT and Call of Duty, as well as Sports betting and 4000+ Casino games. As a leading Crypto-betting platform, we accept all major Crypto coins and we are always expanding our Crypto library, so users will find plenty of Crypto currencies on our platform to choose from. Thunderpick is a licensed entity, and as such, we deliver a legal and safe betting environment that allows users to simply relax and enjoy the game.


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

406 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

After reading all the negative reviews

After reading all the negative reviews, I have decided NOT to make a deposit. I almost sent money to them and decided to read more reviews. Boy was I glad I did that. When an online casino has so many negative reviews for the same reason, it stands to say that something is very wrong with this website.

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for taking the time to share your thoughts. We understand that reviews play an important role when deciding whether to try a new platform.

At Thunderpick, we are committed to operating with fairness, and maintaining a secure and trusted platform remains one of our highest priorities.

If you have any specific questions or concerns about our platform, we'd be happy to address them directly.

Saanut 1/5 tähteä

if you win more than 100usdt they will…

if you win more than 100usdt they will ask for kyc and then ask for more and more and in the end ignore you or even ban you for no reason. avoid this scam site trust me
there are bunch of better casinos out there

28. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We understand that KYC verification and account reviews can sometimes feel inconvenient; however, these checks are a standard requirement and are carried out to ensure compliance with our terms, protect player accounts, and maintain the integrity of our platform.

Requests for additional documentation may occur if further clarification is needed during the verification process. We also want to assure you that subsequent account decisions, are always made in accordance with our terms following appropriate review.

To provide further clarification, we have requested additional information through Trustpilot.

Saanut 1/5 tähteä

SCAM

Größter Scam, ich habe 5000€ bei Zeus of hades gewonnen, ohne das ich Multi Account habe, nach dem Gewinn sofort gesperrt.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We’re sorry to learn about your frustration.

Account reviews and any resulting restrictions are only applied following a thorough investigation in line with our terms and conditions. These measures are taken to ensure the integrity and fairness of our platform for all players.

To better understand the concern raised, we've requested additional information through Trustpilot.

Saanut 1/5 tähteä

They will ban and limit you if you…

They will ban and limit you if you become profitable

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

At Thunderpick, any reviews and account actions are done in accordance with our platform's terms and conditions —not on whether a player is winning or losing. Our goal is to maintain a fair and trusted platform for all players while ensuring compliance with these terms.

If you have any specific concerns about your account, we encourage you to contact our support team directly.

Saanut 5/5 tähteä

Host Janssen needs a raise

I absolutely love Thunderpick. Even before gaining VIP status it was awesome. It’s easy to love when you get celebrity treatment on the regular from your personal VIP Host. My host Janssen is hands down the kindest most reliable, I’ll call him friend at this point, person Thunderpicks employs. Any issue or request I have is handled immediately and with a level of professionalism that is unmatched. I can’t say enough about the setup I’ve been given. Janssen you’re awesome man! Thanks for everything.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for taking the time to share such positive feedback!

We're thrilled to know that you’ve had such a great experience with our platform and that our VIP program has made a meaningful difference for you. It’s especially rewarding to know that your host has been able to provide you with attentive, reliable, and professional support.

We truly value your continued loyalty and look forward to maintaining your experience moving forward.

Saanut 1/5 tähteä

Yet another scam crypto site

Yet another scam crypto site. Game manipulation. No bonuses no wins. Deposit after deposits with zero withdrawals. Total scam avoid and play somewhere legit

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be when gameplay doesn't result in the outcomes you were hoping for. However, all games offered on our platform operate according to their established rules and are regularly monitored to ensure fairness and integrity.

Promotions and bonus availability may vary based on a number of factors, and not all players will receive the same offers at the same time.

We take feedback seriously and appreciate you sharing your concerns. If there is a specific issue with your account or gameplay experience that you'd like us to review, we'd encourage you to contact our support team so we can investigate further.

Thank you for taking the time to leave your feedback.

Saanut 1/5 tähteä

They requested verification

They requested verification, so I sent an ID document, three different forms of address verification, and took several selfies holding a piece of paper. After that, they told me: "In accordance with these terms, only one account is permitted per household. Having multiple accounts belonging to the same person will result in their immediate closure."
But I know for sure that neither I nor my relatives have ever registered on this site before! I am ready to send any documents to prove that I am who I say I am!
I was not given a specific reason for the block, and there is no evidence that I had previously been verified on the site!
UPDATE:
I sent an email asking for the exact reason for the block—THEY HAVEN'T RESPONDED!
I DO NOT RECOMMEND THIS SITE!
I AM FULLY OPEN TO RESOLVING THIS ISSUE!
gorshkovo1101 @gmail.com

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for sharing your concerns. We understand how frustrating it can be to have your account restricted.

Account reviews are conducted using a variety of security and compliance checks, and decisions are not based solely on the documents submitted during verification. For privacy and security reasons, we may not be able to disclose all details relating to an account review on a public platform.

If you believe there has been a misunderstanding, we encourage you to continue working with our support team and provide any additional information they may request.

Saanut 1/5 tähteä

THEY WILL LOCK YOU WITH KYC

Managed to make $500+ on this site , all well , tried to withdraw , Your account has been suspended. Please contact Customer Support. , asked to do KYC , some time forward i try to do the kyc , fair enough , i try to do kyc , Adress , Id , Selfie , got asked for a different Adress pdf and a extra selfie , did the selfie , however the pdf that is the only thing that i can provide for my adress is "not accpected" "Different source of a valid proof of address (in PDF format)." After weeks of just sending them emails , you get the same message "Different source of a valid proof of address (in PDF format)." (a state issued pdf that i use pretty much in every live verification), tried Live support many times just to get ignored , and "you agreed to this". 0/10 casino ignore they will lock you with kyc

Account name : HandsomeJasón846

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We're sorry to hear about your experience and understand how frustrating it must be to encounter delays during the verification process.

Verification reviews are conducted to help maintain the security of our platform and comply with regulatory requirements. In some cases, documents that may be accepted elsewhere do not meet the specific requirements needed to complete verification, which can result in requests for alternative documentation.

We certainly do not intend to ignore our players or make the process more difficult than necessary. We'd like the opportunity to review your case and better understand the communication you've received so far.

Please reply with the email address associated with your account, and we'll be happy to investigate this further with the relevant team.

We appreciate your feedback and hope to help clarify the situation.

Saanut 1/5 tähteä

Theft 6000 USD, scaming PEOPLE.

MysteriousMatouš267 here from thunderpick.io. These guys are scammers 100%. They suddenly reduced my bets to 1$ per game so that I couldnt rollover my bonus. Then suddenly they closed my account for KYC. They are asking me for selfies and POA. I have sent 4 selfies and and 3 different POAs. They keep wanting more. And reading here I can see the pattern. They scam people of their money. If you win something they will take it. DONT DEPOSIT MONEY ON THIS SITE!!! I have 6000 usd, upon closing my account, they also shut down my bonus and rollover by reducing bets. So now they scammed me for 3000 usd in bonus. The remaining 3000 , they will for sure scam me aswell. Look at peoples opinions here. It happends to everybody. PLEASE HELP TRUSTPILOT. Help us people file a big scamreport for THUNDERPICK.IO. Im aslo taking legal action. These jokers have to pay.

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for sharing your concerns. We understand how frustrating it can be when an account is undergoing verification reviews.

We take allegations of unfair treatment very seriously and would like the opportunity to review your case in more detail. To help us investigate, please reply with the email address associated with your Thunderpick account or contact our support team directly from your registered email address.

Once we have your account information, we'll be happy to take a closer look at the status of your verification review and provide any available updates.

We appreciate your patience and look forward to assisting you.

Saanut 1/5 tähteä

SCAM website

I read reviews of this casino and realized that all the positive reviews are likely paid or written by the owners themselves. I registered on this site about a month ago. I placed two bets, and they won. When I tried to withdraw part of my winnings, my account was frozen. I needed to get verified. I spent several weeks going through this process because they either didn't accept my documents or repeatedly asked for selfies. Today I received a message that my account was blocked and my money confiscated due to a violation of some rules. It's a good business strategy. Negative reviews about this casino have been circulating on various forums for a long time now. Avoid it. In a comment to my review, thunderpick allegedly requested additional information. I sent it, but I haven't heard back. Their last email was: "We can provide part of the investigation that will prove I violated some of their rules." After I asked for evidence, they haven't responded for four days. I think it's all pretty obvious.

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We’re sorry to learn that you are dissatisfied with the outcome of your experience.

All accounts are subject to KYC verification and compliance checks in accordance with our Terms of Service and regulatory requirements. During this process, we may request additional documentation or clarification to ensure account security and validate activity. Withdrawals may also be restricted until verification is successfully completed.

Where breaches are identified, appropriate account actions may be taken, which can include restrictions or closure, and any associated balance being handled in accordance with our terms.

To further review the concerns you've raised, we've requested additional information here.

Saanut 5/5 tähteä

Thunderpick is a legit casino.

Thunderpick is a legit casino.

Their support are real humans and online 24/7.

Never had any problems with withdrawal or deposit

And the hostess sharmaine is one of the goats

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Your feedback means a lot to us!

It’s great to know that you’ve had a positive experience so far, and we look forward to your continued support.

Saanut 1/5 tähteä

Run away from Curacao licensed bookies!!!!

A bookie must not / can't ever /size players funds . This is illegal.
Since they are registered in Curacao they know why ?
There is everything is allowed .
Law is written ,but no one excute it. I have also won about 2k on Curacao licensed bookie and my winnings were voided due to bla bla bla breaching all possible terms and conditions.
WTF. Is not their fault at all to steal you money .
Is our fault to use Curacao licensed bookies .
So be aware .
Always check where bookie is licensed !!!!!!
IN EU legal authority will f...
Them and they will have to pay so they go there where they can scam legally.
And Curacao gambling authority don't give a shit if they have stolen your money .

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for sharing your perspective. We understand that having winnings voided can be frustrating. Our Terms & Conditions are in place to ensure a fair and secure environment for all players. These terms apply equally to all users and cover areas such as account verification, bonus usage, prohibited activities, and responsible gaming requirements.

When action is taken on an account, it is done in accordance with those Terms & Conditions and following a review of the relevant account activity. Decisions are not made arbitrarily, and players agree to these terms when creating and using an account.

We encourage any player with questions regarding an account decision to contact our Support team directly so their specific case can be reviewed and explained in detail.

Saanut 1/5 tähteä

Thank you for your response.

Thank you for your response.

I understand that account-specific details cannot be discussed publicly. However, my main concern is that my account was permanently blocked and my funds were frozen without receiving a clear explanation regarding the specific Terms and Conditions allegedly violated.

I am willing to cooperate fully and provide any information required through your official support channels. I respectfully request a transparent review of my case and clarification regarding the status of my deposited funds.

I look forward to resolving this matter fairly and receiving a detailed explanation through the appropriate communication channel.

I'm waiting for you guys to contact me as soon as possible

8. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for your message and for your willingness to cooperate.

We understand your concerns regarding the account restriction.

We will be reaching out to our relevant team to arrange a direct phone call with you, so we can discuss your account in detail, provide the necessary clarification regarding your concerns, and work toward a proper resolution. This will allow us to address everything more thoroughly and avoid any further back-and-forth through public channels.

In order to proceed, we will also need your account details so our team can locate your profile and contact you directly. We look forward to receiving this information so we can move forward with assisting you as quickly as possible.

Thank you again, and we appreciate your patience while we get this arranged.

Saanut 1/5 tähteä

Casino ist Betrug

Casino ist Betrug, Rtp beim Spiel Book of the fallen =0

Casino hat die Erstattung der Spieleinsätze abgelehnt, obwohl ich zusätzlich das Casino meinen ärztlichen Nachweis meiner pathologische diagnostizierten Spielsucht, Diagnose F 63.0 geschickt habe.

Ausserdem missachtet das Casino den Spielerschutz, denn ich habe mich bei allen Online Casino von Curaçao Gaming control board sperren lassen.

Staatsanwaltschaft und die Behörden werden eingeschaltet.

Finger weg vom Anbieter

300 Euro waren innerhalb halbe Stunde weg.

Update vom 10.05.26/ Antwort auf die Antwort des Casino :

Ich habe das Casino heute vormittag per Email kontaktiert, das Casino hat sich bis jetzt nicht wegen der Erstattung meiner Spieleinsätze gemeldet.

Wegen der Erstattung meiner Spieleinsätze stand ich mit der Support Abteilung des Casino in Kontakt, aber die Support Abteilung hat die Erstattung meiner Spieleinsätze abgelehnt. Nach der Ablehnung der Erstattung der Spieleinsätze habe ich meine Bewertung hier veröffentlicht.

Update vom 15.06.26:

Wegen der Erstattung meiner Spieleinsätze hat sich die Fachabteilung des Casino immer noch nicht gemeldet.

Die Antwort des Casino auf meine Bewertung ist nicht ernst zu nehmen, war nur eine Schutzbehauptung des Casino.

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We’re sorry to hear that you feel this way and for how the situation has transpired from your perspective.

However, we would like to clearly state that we will never compromise or call into question the integrity and reputation of our company. All of our games operate using independently tested and certified Random Number Generator (RNG) systems, and the Return to Player (RTP) rates are transparently published and verified. These systems ensure that outcomes are fair, random, and consistent across all players.

Regarding your concerns, we take all responsible gaming matters with great importance; including requests related to gambling harm and self-exclusion. When a player indicates a gambling problem or requests exclusion, we act in line with our player protection policies, which can include immediate account closure and permanent restriction of access to the platform.

We have requested your account details and look forward to receiving them so we can properly review and address your concerns in full.

If this matter has already been escalated or reviewed by a specific team, could you please confirm which team you were in contact with? We’d be happy to ensure it is followed up appropriately.

Please be assured that player safety and compliance with responsible gaming standards remain a priority for us

Saanut 1/5 tähteä

3k euro loss.zero loyalty

I want to warn all players, especially high rollers, about my recent experience with Thunderpick.io. Over the past week, I deposited and lost €2,000 on their platform.
In any reputable casino, a player with this level of turnover and losses is treated with respect and offered standard loyalty rewards, cashback, or a dedicated VIP manager. When I contacted their support team to ask about my VIP status or any potential loyalty bonuses/cashback after this heavy loss, their response was shocking and deeply unprofessional.
Instead of offering any actual assistance or checking my account with a VIP manager, the support agent basically told me to "keep playing and maybe we will come up with something later."
This is a disgusting and predatory way to treat customers. They don't care about player retention or loyalty; they just want you to chase your losses blindly. For a casino that positions itself as a top crypto betting and gambling platform, their customer service and VIP treatment are a complete joke.
To all future players and high rollers: Do not waste your money here. There are plenty of licensed crypto casinos that actually value your loyalty and offer automatic cashback and real VIP rewards. Thunderpick will just drain your wallet and tell you to "play more" when you ask for basic respect.
Account name: nongrata

UPDATE (Response to the casino's reply):
The casino's response above is just a generic corporate excuse. Let’s talk about the real numbers: my total wagering turnover for the last 2 weeks alone is over €25,000, with a net loss of €2,000.
Any reputable platform knows that generating €25k in volume within 14 days makes a player a high roller who deserves automated loyalty rewards, decent cashback, or at least a review by a real VIP manager. Hiding behind vague "internal policies" to deny basic retention rewards to someone with this level of activity is a massive red flag for anyone looking to play big here.
Furthermore, instead of resolving the issue professionally, Thunderpick has just flagged my review to hide it from the public. This proves they cannot handle the truth and are actively trying to silence honest high rollers who expose their terrible loyalty system.
My 1-star review stands. I strongly advise all serious players to stay away from Thunderpick and take their bankroll to casinos that actually value and respect your loyalty.

8. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Hi,

Thank you for taking the time to share your feedback. We understand that VIP status and rewards are important considerations for players with significant activity, and we're sorry to hear that your experience did not meet your expectations.

While we appreciate the level of play you've described, eligibility for VIP rewards and benefits is not determined solely by wagering volume or activity within a short period. Our invitation-only VIP Club is fairly applied to all users and is based on a combination of factors designed to ensure the long-term sustainability and integrity of the program.

We would also like to clarify that any moderation actions taken regarding reviews are not intended to silence feedback. We welcome both positive and negative experiences being shared, provided they comply with the platform's guidelines.

For privacy and security reasons, we're unable to discuss account-specific details through Trustpilot; however, our support team remains available to assist and review any concerns through our official support channels.

We appreciate your feedback and will ensure it is shared with the relevant teams for consideration.

Saanut 1/5 tähteä

Endless ignoring

I came across the KYC procedure on this website. I was asked to send my passport and a selfie with my passport, a day later I was asked for a selfie with a piece of paper, and a day later I was asked for a selfie with my driver's license. I sent everything back on May 20th. From that moment on, they are silent. I wrote to support and emailed them - nothing but the process takes 24-48 hours.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Update:

Thank you for providing the additional information we requested through Trustpilot.

We have followed up on your account concerns and can confirm that the decision to permanently close your account was communicated on June 10, 2026.

When account activity is reviewed as part of an investigation and breaches of our Terms of Service are identified, this may result in account closure. As a result of the violations identified in this case, any remaining balance has been forfeited, and the creation of additional accounts would be considered a breach of our multi-accounting terms.

Please note that this decision was made after careful consideration of the evidence gathered during the investigation.

********************************************************************

Thank you for sharing your feedback. We regret to learn of any frustration experienced during the verification process.

KYC verification plays an important role in maintaining the security and integrity of our platform, and we appreciate your cooperation in providing the requested documentation.

We'd also appreciate the opportunity to follow up on the status of your verification and thank you for promptly responding to our request for information via Trustpilot.

Your continued patience is important to us, and we will keep you informed and provide further updates as soon as they become available.

Saanut 1/5 tähteä

Account blocked and balance withheld after KYC request

I had a very frustrating experience with Thunderpick. I used the platform normally for sports betting, and when I tried to withdraw my balance, they requested KYC documents, which I provided promptly. Shortly after, my account was blocked and my entire balance was withheld. The reason given was an alleged use of multiple accounts — something I completely deny, as I have only ever had one account on this platform.
No evidence was presented to support this accusation, and I was given no opportunity to defend myself before the account was closed and my funds were frozen. I have since filed a formal complaint with the Curaçao Gaming Authority (license OGL/2024/677/0722).
I strongly advise other players to be cautious when using this platform.

I have received your response, however it lacks any specific evidence of the alleged Terms of Service violations. I formally request that you provide: (1) the exact clause(s) of your Terms of Service that were violated; (2) the specific evidence used to reach this conclusion. Confiscating a player's balance without presenting concrete evidence is a violation of basic player protection standards and I will continue to escalate this matter with the Curaçao Gaming Authority (CGA), under license OGL/2024/677/0722.

31. toukokuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Update:

Thank you for providing the additional information we requested through Trustpilot.

Following a thorough review of your account activity, we have confirmed violations of our Terms of Service that have resulted in the permanent closure of your account. The outcome was communicated via email on June 2, 2026, and any remaining balance has been forfeited in accordance with our terms of service.

This decision was made following a thorough investigation and consideration of all evidence gathered during the review.

**************************************************************
We regret to learn of your dissatisfaction with your experience.

KYC verification and compliance checks, are carried out in line with our policies and applicable regulations. Any decisions regarding account restrictions or closure are made only after a comprehensive review of the relevant information and findings.

We would appreciate the opportunity to review your concerns and provide further clarification regarding the actions taken on your account. To assist with this, we have requested additional information through Trustpilot.

We appreciate your cooperation and look forward to your response.

Saanut 5/5 tähteä

I’ve played and withdrawn a few times…

I’ve played and withdrawn a few times with no issues at all. They were fast through crypto. Fun site with reputable games.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

Thank you for sharing your experience with us!

Our goal is to create a fun and reliable gaming environment for every player, so it's great to know you've found your time playing with us worthwhile.

Good luck, and thank you for being part of our community!

Saanut 5/5 tähteä

Jansen is always at hand to help with…

Jansen is always at hand to help with any queries I have, and super helpful. The site as a whole is very good and interactive

3. kesäkuuta 2026
Oma-aloitteinen arvostelu
thunderpick.io-logo

Vastaus yritykseltä thunderpick.io

We're happy to hear that you've had such a positive experience with our platform and that Jansen has been able to assist you whenever needed.

Feedback like yours motivates us to continue improving and delivering the best possible experience for our players.

Thank you for being part of our community, and we look forward to serving you again!

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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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