Think Energy Arvostelua 

487
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

For 3 years, I have arranged for a group of houses with Air Source Heat Pumps to be serviced with Think Energy. This was beneficial to us and to TE as they could service all the properties in one or... Näytä lisää

Saanut 5/5 tähteä

Been a customer since December of last year. It’s called auto save and it’s not a contract so we don’t worry about a high variable rate when a contract expires. They analyze our bill every month and s... Näytä lisää

Saanut 5/5 tähteä

The customer service at THINK PLUS is amazing as they answer the phone in the USA and speak fluent English as well as having smart problem solvers in the company !! My electric bill is much lower now... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I've been a customer since October 2024. While everyone is in an uproar about their electricity bill, I just explain that I'm a Think Energy customer & don't have those issues 🤷🏾‍♀️. Everyone gets... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Energiantoimittaja

Yrityksen kirjoittama

Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

487 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(487)

74 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Utilities mlm scam

I was told to sign up by a friend to get money off my electric bill. I signed up and canceled within a week. I received a debt collection bill of over $400 from Think Energy today. I had received zero communication from the company prior to the bill i received. Think Energy is nothing but a glorified MLM

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Hello Alex. Our records show that you were a customer of ours, receiving electric supply, between April 2024 and January 2025. This would have been reflected on the supply portion of your Utility bill. In the state where you live, when you pay your Utility bill, the Utility collects the delivery portion first and pays the supplier second. So, if the portion you paid didn't cover the entire bill, your bill would not have been paid in full. As you are no longer a customer with Think, the collection agency is attempting to collect the balance owing for the supply charges. We wish you all the best.

Saanut 1/5 tähteä

The $100 gift card offer is a complete…

The $100 gift card offer is an absolute scam. I set a calendar reminder to apply at the six-month mark, only to be told I had to wait longer. After waiting a few more weeks, I reapplied, only to be told the offer had expired. It’s beyond deceptive—it’s downright pathetic. A company resorting to such cheap tricks to avoid honoring a simple promotion is astonishing. I’ll be switching to another supplier, even if it costs more. Avoid this company at all costs, they are unethical.

20. helmikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Hello David! We are certainly sorry to hear this and would love to look into your situation to understand what happened. We have requested more information and hope you will respond.

Saanut 5/5 tähteä

Rates are great

Rates are great ! I'm saving so much money! signed up!

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

So happy to hear! Thanks for the review, Chris!

Saanut 5/5 tähteä

The rates are great compared to other…

The rates are great compared to other electricity suppliers. Simple to sign up and customer service is great. And they offer a Free Energy Rebate for referrals.

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

All great things! Thank you so much for the review!

Saanut 5/5 tähteä

Simple sign up process and great…

Simple sign up process and great customer service. I signed up for electric supply and community solar and really enjoying the savings!

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Keeping it simple is great for everyone! Thanks for your review, Erik!

Saanut 5/5 tähteä

Process was seamless

Process was seamless, helped me save money on the money I have to spend. Glad I decided to give Think Plus a chance.

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Might as well save on something you have to spend on! Makes sense! Thank you, Phyllis, for your review.

Saanut 5/5 tähteä

Got $100. Thanks. Please improve reward process.

I am changing my rating from 1 to 5 as I got $100 gift card as promised by customer service.

My suggestion is to please improve the reward process as other electricity providers. As soon as the promised time is over, send the gift card or email to redeem gift card.

21. tammikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Hello Md. We are sorry for the frustration and confusion. The gift card was approved and is on its way to you (can take up to 60 days). The rejection email you received was an automatic response as your request was submitted outside of the 60-day window. We have coached our care team to let customers know, that if they are approved outside of the 60-day window, they may still receive a rejection email, and that they should ignore it. Thank you for providing this feedback and allowing us the opportunity to improve on our customer service experience.

Saanut 1/5 tähteä

I'd like to sign up for Think Energy…

I'd like to sign up for Think Energy but this is impossible unless you agree to be contacted by telemarketers. You have to agree to this for some reason:

"By checking this box and submitting my contact information, including my telephone number and email address, I authorize Think Energy, LLC and/or its affiliates and agents to contact me via email, telephone calls and/or text messages (SMS) to the residential or cellular phone number provided, including using pre-recorded messages, artificial voice, and/or automated dialing technology for marketing, advertising, and all other purposes, even if that telephone number is on a corporate, state, or national Do Not Call Registry. No purchase required. Message and data rates may apply."

Following on from Think Energy's response below I'd like to add that although I did not sign up for the service, their website scraped my information anyway and immediately started sending me marketing emails with non-working unsubscribe links. Think Energy - I do not need educating, empowering or anything else. I only wanted to buy electricity.

7. tammikuuta 2025
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Thanks for your feedback. We understand your concerns about the this part of our enrollment and are happy to provide a little extra context.

We prioritize clear communication, customer education, and empowerment through our customers’ terms with us, and the language referenced is designed to ensure we can contact you about important information related to your enrollment and renewal, helping us provide the best overall experience.

That said, we appreciate your perspective and hope you’ll reach out if there’s anything we can do to assist you. Thanks again.

Saanut 5/5 tähteä

Super contento con mi servicio

Vivo en Illinois y cambie el servicio de mi casa y me dieron una tarifa muy competitiva. Tambien inscribe la cuneta de mi Negocio y el precio que me dieron tambien fue muy economico. Las tarifas aqui en IL con la compania local son siempre Variables y con Think Energy me dieron un precio fijo por killowatt por 36 meses. Eso me gusto mucho. Mas el ahorro con community solar es fenomenal. 100% recomendable

21. joulukuuta 2024
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

¡Muchas gracias por la reseña, Salomon!

Saanut 1/5 tähteä

Poor Customer Service

My 3 year plan expired and Think raised my rate from .119 to .194 without notifying me. It took several calls and long waits to get to a rep. Their response was very negative and they lied that they sent me a mail notification. After several additional calls I was told and promised that someone would get back to me, I received no communication from any of them in over a month. Best advice is keep a reminder of renewal date, don't get ripped off like I did...

18. marraskuuta 2024
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

We are sorry to hear about your frustration Rosana! I have requested further information so I can look into your case. We do reach out to customers who are set to renew and provide them with renewal options. Please provide the requested information so that I can investigate

Saanut 5/5 tähteä

Simple and smooth enrollment process…

Simple and smooth enrollment process for Community Solar, and it guarantees me 20 years of state-backed savings every month??? The biggest no-brainer of all time!!

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

Bring on the savings! Great choice enrolling in Community Solar Josh! Thank you for your review!

Saanut 1/5 tähteä

Beware

Beware: Very disappointed that the rules to get the $100 gift card were not explained in full when called and asked what the rules are. I missed the last rule so I will not be getting a gift card even though I stayed with them to meet the 6-month rule and paid more for electricity during part of that time. Misleading. Read rules yourself, don't rely on them telling you the truth.

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Think Energy-logo

Vastaus yritykseltä Think Energy

We are sorry to hear about your frustration. All of the information regarding the gift card promotion is provided in the email you received when you enrolled as well as on our website.

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