Awful customer service, very long delivery times with 0 access to tracking updates. When finally getting a response they were rude, repeatedly responding with a 1 word response of “wait” or sometime... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Awful customer service, very long delivery times with 0 access to tracking updates. When finally getting a response they were rude, repeatedly responding with a 1 word response of “wait” or sometime... Näytä lisää
Yritys on vastannut
Product was EXACTLY as described.Only downside i would say is the delivery time.Ordered 20/9 and delivered 5/10.
Top quality kits (obviously not authentic, but you cant really tell that) with just fraction of the price of compared to the "authentic" ones. This was my third time ordering from them. There... Näytä lisää
I bought my dad the Liverpool home kit for his birthday, and he was thrilled! He couldn't stop talking about how comfortable and authentic it felt. The shipping was quick, and it came beautifully pack... Näytä lisää
The NewKits | Buy the latest football kits from every league in the world; Premier League, La Liga .... and every football team | Best quality kits, at decent prices
Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 47 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have been using this shipping service for several years now, and they consistently deliver the absolute best quality for the price. Throughout my long-term experience, their reliability, efficiency, and careful handling of items have remained completely flawless. The rates are incredibly competitive, offering an unbeatable value for money without ever compromising on the standard of service. It is rare to find a logistics provider that stays this dependable over time. I highly recommend them to anyone in need of a trustworthy, high-quality, and cost-effective shipping partner.
Was honestly surprised by how good this kit is. Material feels solid and not cheap at all. I’ve worn it a few times already and no issues with the badge or printing.
Good experience, slight delay with postage but great communication through out and support, my wife was very happy with her Jersey, will definitely be buying with them again
Always get quality kits and when ever I've asked about delivery they have got back to me straight the way
LEEDS 2025 3RD AWAY KIT - a genuine FAKE.
PLEASE----- do not buy!!
Recieved a leeds united kit from these people and the shirt was at least 2 sizes too small.
Interestingly the vendor asked for proof including photos proving the 2xl shirt I ordered wasnt right.
We compared this to many leeds shirts we own, provided the measurements from leeds united themselves and even took the shirt to LEEDS UNITED shop at Elland road who confirmed it was indeed a Chinese fake and in no way matched the colours, sizes and materials used in genuine kit.
We compared 2 items side by side and could prove the newkits.com article wasnt right.
On contacting the vendor to once again ask for refund, explaining we had confirmed the item as fake, they insisted the measurements were being "looked at" and I was strongly advised not to "make unfounded accusations"
This was nearly a month of back and forth emails, delays, excuses, threats and now their website is mysteriously down.
Ive now requested my bank reverse the transaction, a fraud case is ongoing and im informed leeds united are also interested in discussion with the vendor.
DO NOT BUY! FAKE! POOR QUALITY, WRONG SIZE (unless your a 5ft chinaman) AND THESE GUYS WONT REFUND..
Watch for replies.. they will call me a liar, threaten, insisted I dont make accusations, take this review down, blah blah....
I Have all the emails and records inc the fraud report.
Im an honest man, believe me!
Terrible company!
States uk company on website.
Paid £25 express shipping. Took 3 weeks to be shipped.
Just after the 3 weeks for it to be shipped it stated my parcel was in Hong Kong.
Took another week to arrive afterwards.
I emailed 2 weeks after order demanding shipping refund was refused and made excuses.
They stated it had been shipped already which it had not, it took an extra week. They made excuses ‘due to delays with Royal Mail’.
It wasn’t even delivered with Royal Mail it was delivered by FedEx.
Still haven’t received my shipping refund, the quality is terrible and is obvious replica.
Absolutely amazing team at the New Kits, we ordered over 20 kits for our team and they came through. Amazing quality and excellent customer service.
First of all let me preface this by saying that the shipping does take a long time, so I would recommend ordering in advance if it’s a present or for a tournament. But when the jerseys arrive, they are FANTASTIC quality for the price, I bought a Barcelona 24/25 player kit with full UCL patches and name and number, and it only cost me €50! I really like this website, this has also been my fourth time ordering from them and I will definitely be ordering from them again.
Take ages to arrive and then once it arrives and you need to return they never get back to you on email.
I mean I being trying to return my shirt for 2 weeks and I keep having to email them twice to get a reply.
If would not recommend using them. Got a email back today saying I can't get a refund on my item as the correct size was provided and can only get a coupon. After waiting and trying to get in connect with them they haven't really tried to accommodate a custom for a customer.
The worst site I have ever orderd online from
I orderd the 2024 republic of ireland shirt . In February waited 5 weeks on it to arrive. And they sent the wrong shirt. And two sizes to small.
After weeks of getting in touch and writing a review. Then I was offerd to send a new one if I took my review down. So I did . Then I received a message from new kits. Saying that I won't be receiving another top.. the customer service is woful..and I would defo not recommend this site to anyone.
No doupt they will be on here after me to tell more lies
Can't email the customer service team!!
The only option to contact the company is the email provided on their website. Email bounced back saying "address not found or does not receive emails"
Paid for express delivery on the 16th. Still no update to say the order has even been posted yet. 24/04/26.
Unable to comment on quality of the product. Hopefully one day I can
Amazing kits and service, and quality exceeded expectations, shipping was a bit delayed (royal mail as always); but overall, very happy
Excellent quality jersey! Exactly what we expected! Thanks!
Great customer service. Excellent quality shirts, definitely buying from again
great deals for amazing quality, ready for the world cup ! thank you
Best kits i've ever bought, thank you THE NEW KITS
Great service and products...
They also provide communication via email or social media, quickly and smoothly!!!
The shirts and football boots are top quality!!!
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