thenewkits.com Arvostelua 

Whilst I doubted that the shirts would be of quality for such a price I was proved wrong, the shirts are amazing . The postal / delivery was within two weeks so be patient , worth the wait and now I trust THE NEW KITS company

As many other reviews, it can takes ages to receive a delivery. When chased, the company send me the Royal Mail tracking which would only track the item upon the it arrives in the UK. Mine took months! The end up sending me two football boots size 10 and 11... and they bot were the same size when I try on.. the.n when compared the boots have many features that looks different! My conclusion, they are not genuine! I've email the company to return the item and I had noo reply! I'm sure they don't want to share their return address! Something smelling wrong here.

First time ordering from The New Kits and honestly, I’m impressed. The shirt came in perfect condition, the quality’s proper good. The details are clean, the and fit is spot on

Hello, i bought a Chelsea UCL final shirt, and the UCL patch fell off after a month. Wouldn’t recommend buying from here.

Since they taken my review down I’ll right another one, I bought a pair of football boots which never once stated they where fake or as they like to say high quality remakes 😂 the boot is badly damaged with glue falling off the shoe yet i try to email them as there’s no other way to request a refund, and they do not respond in any helpful manner no Im not getting any response whatsoever and they will not let me refund something I have never used or warn.

Very bad website. I don't recommend buying. I've been waiting for almost two months for them to send me the tracking number, and no one has emailed me to tell me there's a delay with the shipment. It's a scam.

Very good quality, and excellent service. Very easy to communicate with them!

Fantastic! I didn’t get scammed and the quality was amazing. Way better than I imagined.

I paid for express shipping – which was never delivered. THE NEWKITS refuses to issue a refund unless I remove my review. I have written proof of this (see their response).

This is not just poor service – it is an attempt to undermine Trustpilot as a platform.

Hello Jannik,

I understand your strong feelings regarding the delivery and the express shipping charges.

As we have previously communicated, once the review you posted concerning this order has been removed, we will process the refund for the express shipping fees. We appreciate your understanding in this matter.

Sincerely,
THE NEWKITS

I’ve ordered from here 3/4 times now and every shirt I’ve ordered has been the best quality. Feels and looks like the real shirt everytime. Delivery time doesn’t take too long either compared to other sites.

firstly i would like to say that the products when they do arrive is excellent(i would give 5 stars for product alone) unfortunately the customer service and hadling has room for improvement
there seems to be some issues with correctly reading and understanding questions been asked of them and can sometimes send conflicting information which also adds to the confusion
responding can be inconsistant sometimes you get a response in an hour other times it can be over a week though the issues have taken longer to be resolved than expected they look to be close to completion
if my items arrive satisfactory and correctly i will re score the reveiw
they have also offered to send a free shirt of my choice due to the experience once again if this is honoured and carried out i will amend the reveiw accordingly
1 minor item i would also advise they look into is displaying on the shirt discription if it is a slim fit top or not as there is quite a size difference in the standard cut to slim fit so would give customers more valuable info
i have had a response with a resolution and they have agreed to send the incorrect item free of charge
i would give a 5 if next time the issues dont re occur

Very good communication would definitely recommend the quality of material is spot on. (Very Happy Customer)

DO NOT BUY-DO NOT TRUST

SHOCKING CUSTOMERS SERVICE IN FACT I THINK IVE BEEN COMMUTATING WITH A ROBOT. MESSAGES JUST GO AROUND AND AROUND IN CIRCLES. RESPONSE IS ALWAYS AT ANTI SOCIAL TIMES. EVERYTHING IS BLAMED ON THE COURIER.

Got the Arsenal 2025/2026 third kit. Great quality, great service but the wartime was about 3.5weeks which is understandable. Will definitely be getting another kit very soon.

Updated Review. Products finally arrived. One did not match what was advertised on the website (it had a sponsor, but what I ordered did not), but a replacement was sent out after I contacted them and explained the problem.

Overall a good experience, but do expect delays. The quality of the shorts are good.

My initial ordered experienced delays with shipping. No stock of what I requested so I had to pick different item. Still more delays.

My order was placed on 27 July 25. Was informed shipping details would be provided so that my order could be tracked. Nothing received for weeks, despite me contacting the company and asking for updates and shipping details. They constantly tell me to check emails, wait and see. Finally my products were sent and the products were good quality.

I would probably use this company again in the future, knowing that there are significant delays.

Bought 2 Liverpool shirts from here really good quality for the money, would recommend 😊

I am still waiting for the delivery, nearly 2 weeks now without an update. Refund requested. Let’s see how that goes.

5 Star Quality
5 Star Kits
5 Star Review
Straight like that!

I accidentally bought a player version too small, but they gave a 70% off next order which was really generous.
The customer service was nice but was a bit slow.

As always really good and quality stuff 👌