I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy to use website, shipping was instant, item excatly as described and will happily use again Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , t... Näytä lisää
Yritys on vastannut
The bag is everything I dreamed of and I feel like I got an incredible deal. It arrived in great condition with its original strap and dust bag, and I also received the certificate of authentici... Näytä lisää
Highly Recommended!! I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Yhteystiedot
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, Yhdysvallat
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,1
Hyvä
2 t. arvostelua
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My experience with this company has…
My experience with this company has been one of the most stressful and disappointing customer experiences I’ve had in Dubai.
I entrusted them with one of my designer items, expecting professional handling and transparency. Instead, I spent the last 3 months dealing with delays, poor communication, missing item accessories, and repeated follow ups just to recover my item in the condition it was originally delivered.
After multiple failed attempts to resolve the situation fairly, I felt pressured to accept approximately 50% of the item’s value simply because I was exhausted from dealing with the ongoing issues and wanted to bring this matter to an end.
I was then told that my payout would be processed on Wednesday. Wednesday passed, then Thursday, and no payment was received. I later received a call saying there were “system issues” with processing the payment. By Friday, I had to follow up again myself because the funds still had not reached my account.
During one phone conversation, I was told that if I removed my Google review, my payout could be increased. I found that deeply concerning and inappropriate.
When I requested proof of payment, I was sent what appeared to be payment details or a payment instruction, not actual confirmation that the funds had been released or received in my bank account.
My experience was extremely disappointing, and I hope the company seriously improves how it handles client property, communication, and payment transparency.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Totally scam
I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no Standard Operating Procedure. Only depends on the quality conctroller’s mood. And customer service is slight over this matter again and again. No one really care if they are selling the authentic items or not.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
I sold my bag with The luxury closet
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Luxury Bag, Verified Authenticity, and Great Value
The bag is everything I dreamed of and I feel like I got an incredible deal. It arrived in great condition with its original strap and dust bag, and I also received the certificate of authenticity, which gave me extra peace of mind.
One thing I would note for other buyers is to be mindful of international customs fees and tariffs, as they can be unexpectedly high and significantly affect the final cost depending on your location.
That said, the team ultimately came through and handled everything professionally, which I truly appreciate.
Overall, I am very happy with my purchase and the experience. Whenever I’m looking for a new bag, I will definitely shop this store again.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Best for reselling good and buying
Best for reselling good and buying
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Poriya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Truly Commendable!
Truly Commendable!
The bag was beautiful packed and shipped fast.
It is as good as new bag I'm glad I saved a lot despite paying the duties
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Hamed,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Customer,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
They were exceptionally in good…
They were exceptionally in good condition, and I love them
2. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Rosalind,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Gentile Luigi,
La ringraziamo per il suo gentile feedback!
Ci impegniamo sempre a offrire un servizio che superi le aspettative dei nostri clienti e siamo lieti di esserci riusciti anche nel suo caso.
Ancora una volta, grazie per aver scelto The Luxury Closet. Speriamo di poterla assistere nuovamente presto.
Cordiali saluti,
TLC
Had great experience shopping with them
Had great experience shopping with them
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Betty,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I love my shoes
I love my shoes! I would definitely order again. Completely authentic and worth it!
7. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Elle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best shop to buy luxury bags
Best shop to buy luxury bags. It is easy, fast and amazing produts.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Bibak,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reliable
Clear listings, photos and pricing for products I know and trust are verified - I've bought 5 items so far! Quick delivery to Australia.
7. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Donna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
No transparency on orders,the customer…
No transparency on orders,the customer needs to know if there is any additional shipping payment due for delivery before placing order thanks!
6. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Madi,
Our team attempted to contact you by phone to assist; however, we were unable to connect with you.
We do understand your concerns; however, please note that customs duties and charges are levied by your country’s government and are beyond our control. These are clearly mentioned in our terms and conditions, as well as during checkout, and may be applicable depending on your country’s regulations.
For further assistance, please reach out to our support team so we can help resolve this, and our team will be happy to assist you.
Best Wishes,
TLC
For Sellers
For Sellers, warning!!!! Dont trust this website Luxury Closet, even you see 4 stars, good reviews, please dont, they are scams, they gonna offer a very high price until they gain your trust and after that, they will tell its fake and you need to pay 100 usd per bag, dont trust your items to them, that how they do business
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Très bonne expérience
J'ai acheté sur le site internet le 31 mars. Un pull Hermès, en parfait état comme indiqué sur le site. Une expédition rapide (je l'ai reçu en France le 3 avril). DHL a facturé des frais d'importation, élément à prendre en compte lors de la commande. Le site est pratique à utiliser et le suivi de commande parfait. Merci beaucoup, je suis ravi de mon achat.
10. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Chèr Perez,
Merci beaucoup pour votre aimable retour !
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
I like the variety of goods & the…
I like the variety of goods & the efficiency of the TLC service staff.
2. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear K Watt,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Andrea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
My first time using it's
My first time using it's. love it's My order came on time?
9. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Simmona,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
2 purchases now A+++
2 purchases now. Both amazing. Both arrived before ETA. Both in Ace condition & smelt beautiful
8. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Stewart,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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