The Lott Arvostelua 

543
•
TrustScore 1.5/5 tähteä

1,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Can't EVER update password on app. Have to verify login via email EVERY SINGLE TIME. Takes 10 mins to buy a ticket via the app because if this. The update password section DOESN'T WORK and the only "h... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

LOTT was quick to let us access and take our money. Then when you want to collect the money. It says you are not verified, then try to verify on line, sent drivers licence, wouldn't accept it, then... Näytä lisää

Saanut 1/5 tähteä

I know the odds of coming out ahead, especially with this type of gambling, is never in my favour but I choose to play anyway. What really pisses me off is being told ‘congratulations, you won $14’... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I have been playing the lucky lotteries (super jackpot) for some time and have not won anything after a significant period of time. I have gone back to weekday lotto because I can keep the same number... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tapahtumat & Viihde

Yrityksen kirjoittama

The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.


Yhteystiedot

1,4

Huono

TrustScore 1.5/5 tähteä

543 arvostelua

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Kaikki arvostelut

(543)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

NSW Lotteries was fine

NSW Lotteries was fine; they knew who I was, so it was a simple click and cart out...
These Lott people have a login system which is a circular website resembling those of 1995..

19. marraskuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Chris, thank you for taking the time to leave a review. We have sent through a request to contact you directly to gather some more information about your experience with our website. We hope to hear from you soon.

Kindest,
The Lott

Saanut 2/5 tähteä

Lotto becoming out of reach for Australians

I have been playing Lotto for about 23 years and have noticed that since Golden Casket ceased running it in Queensland as a seperate entity, that the chances of winning the major prize in each lotto has significantly reduced and the price of tickets has rocketed. Oz lotto was something like $6.40 for 12 games & was 6 numbers from 45 (Div 1), now it is $15.90 for 12 games & 7 numbers from 45 (Div 1).
Powerball was around the $6 mark for 12 games when it started and to win first division was 5 numbers from 40 numbers in the first box and 1 powerball from 20 numbers in the second. Today it is $14.50 for 12 games and you need 6 numbers from 45 and 1 powerball from 20 numbers.
Since ‘The Lott’ have taken over, the dream of winning 1st prize has become out of reach for the normal working Australian, they seem more focused on Oz & powerball Jack-potting to draw in customers. Gone are the days of playing 12 game quick picks for single or multiple lottos - you will go broke very quickly very quickly before winning a cent.
Set for life - look back through the results of this game & it speaks for itself. It is drawn every day and there are virtually no winners. Even Ned Kelly would be shocked at how this game is robbing people legally and getting away with it.
I have noticed the normal reply from the the Lott is about the chance of winning a prize has increased to 1 in 42 on a Saturday lotto. Save the spiel.
Can only suggest that people just play minimal games within their budget and succumb to the fact of winning 1st division is out of range for the average Australian.
Regards, Clint

10. marraskuuta 2020
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Bad changes

I have been a Tattslotto customer for well over 40 years. In that time I have seen many changes made to the costs and Tattslotto dividends.
Up until now I have had no real complaints about changes that were made to the price increases and dividend changes.
I have never been a big gambler. I do my 12 lines every week and am also in a syndicate that costs me about $8 pw.
I have never had a big win and accept that the odds of winning a really big prize are extremely remote. That is why I never spend a lot on Tattslotto. Checking my tickets gives me a little something to look forward to on a Sunday morning.
I, and I know a lot of other people agree with me, am very disappointed with the latest changes. The cost has gone up, but the chances of winning have doubled you say. The chances of winning a sixth division prize have indeed gone up. But tell me how many people buy a ticket in the hope that they will win a prize that will be less than half of the cost of their ticket? Not me I can assure you. Winning a dividend of $7.50 feels more like an insult than a prize.
The division 1 prize has risen by 25% you say. So it should with the increase in the cost of a ticket.
The chances of winning any other prize division have barely altered and if anything the dividends are now less.
Please tell me how you expect anyone to think that they are now getting a better deal on Tattslotto than they were before the recent changes.
I am a great believer in the old adage, "If it 'aint broke, don't fix it."
Please change Tattslotto to how it was before these recent unnecessary changes.
If Tattslotto continues in its current form I shall seriously consider placing my money with an alternate form of gambling.

9. marraskuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Thank you for taking the time to share your concerns regarding the recent changes to Saturday Lotto. We understand the price increase affects you and being a multiple game player, the 10c per game added up.

The game changes have assisted in doubling your chance of winning any prize - the Odds of winning any prize has improved from 1 in 85 to 1 in 42 (based on playing a standard 1 standard game entry), which means you should experience a win more frequently.

In addition to these changes, the estimated Division 1 prize pool for Saturday Lotto has increased.

We are sorry to hear that you are not happy with the changes to Saturday Lotto. We strive to offer an exciting games that our customers love. Again, thank you for your feedback, your comments have been provided to the relevant teams.


Saturday Lotto

Saanut 1/5 tähteä

Saturday Lotto Price Rise Rip-Off

The Lotto is farcical now. The TAB turnover in Qld is down over $1Million each Saturday, which happened when the TAB's were closed because of COVID. So, the Saturday Lotto 1st prize was already just under $5Million. A System 12 ticket which used to cost $662.45 has now increased to $764.00 and out of that the agent gets $71.40. I've played the Lotto for over 40 years, but you have already stuffed up the Queensland TAB, not enough money going into the pools, even with supposedly added money from other places. Now you have stuffed up the Lotto, I've ripped all my tickets up. Whoever is running the show, needs to go back to the village, its missing its id...

After the Lotto reply, my response is this:
I'm not one of those mugs that pay $29.80 for a 36 game Jumbo entry and get 3 numbers which paid $7.85 and think I've won. I KNOW I would have LOST $21.95. The same stupid jargon about winning applies to scratch-it tickets, if you buy a $10 scratch-it and get $5.00 back, you HAVEN'T won $5.00, you have LOST $5.00. I call it PREDATORY MARKETING.

28. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Thank you for taking the time to share your concerns regarding the recent changes to Saturday Lotto. We understand the price increase affects you and being a systems player, the 10c per game added up.

The game changes have assisted in doubling your chance of winning any prize - the Odds of winning any prize has improved from 1 in 85 to 1 in 42 (based on playing a standard 1 standard game entry), which means you should experience a win more frequently.

In addition to these changes, the estimated Division 1 prize pool for Saturday Lotto has increased.

We are sorry to hear that you are not happy with the changes to Saturday Lotto. We strive to offer an exciting games that our customers love. Again, thank you for your feedback, your comments have been provided to the relevant teams.


Saturday Lotto

Saanut 1/5 tähteä

NO MENTION OF 18% PRICE RISE

I notice you fail to mention that tickets have gone up 18% in your reply to one review , i was told by my local lotto agent that a new prize is now for 3 straight numbers , hence the price rise , What they failed to mention was 2 supps and one number has now been removed , Im also so shocked at the lack of advertising about the new rules and the BIG PRICE RISE after 30 years im out

25. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

We appreciate your feedback concerning the recent changes to Saturday Lotto.

The changes to division 6 have assisted in doubling your chance of winning any prize. The Odd of winning any prize has improved from 1 in 85 to 1 in 42 (based on playing a standard 1 standard game entry), which means there’ll be more overall winners in every draw.

In addition to these changes, the estimated Division 1 prize pool for Saturday Lotto has increased from an estimated $4 Million to an estimated $5 Million prize pool. That’s an estimated $1 million in extra Division 1 prize money every Saturday draw, which is a 20% increase.

It’s a shame to hear that you are not happy with the changes to Saturday Lotto. We strive to offer games that our customers love, and your feedback has been provided to the relevant teams.

Again, thank you for taking the time to contact us.

Saturday Lotto

Saanut 1/5 tähteä

I was so appalled at the behaviour of…

I was so appalled at the behaviour of the owner of the lotto place at Corio Village a little old very frail lady walked in with her oxygen mask and oxygen bottle with tubes up her nose no mask as she was excempt by her doctor,went to get served by the man,and all she wanted to no if her lotto was still going. He turned around and wouldn't serve her So he said" In a very rude voice I don't care if your excempted I'm not a medical practitioner and its for the safety of my staff So I'm not serving you! She would of been about 90
Bloody treating the elderly or anyone with a illness like this.
How the fk is she suppose wear a mask when its obvious she can't breath through one
He's got the worse customer service and just so abrupt to people!
The ladies are nice but I won't be going in there when he's in there thats for bloody sure!!!!

16. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Kylie, we have sent you a direct message. Thanks

Saanut 1/5 tähteä

i have been purchasing the lotto for decades

i have been purchasing the lotto for decades . in that time i have had one reasonable win of approximately $400 in the 1990's. every year the price goes up as do the odds . the lott earns tens of millions of dollars in profits every year but that is not enough they want more. notice how the winners of big prizes used to be spread about and now a jackpot can sit for weeks without being won . its a scam and i will no longer support it .

10. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Thank you for taking the time to share your concerns regarding the recent changes to Saturday Lotto. We understand the average div 6 prize has changed and wanted to touch base with you on your concerns and share some background.

The changes to division 6 have assisted in doubling your chance of winning any prize. The Odd of winning any prize has improved from 1 in 85 to 1 in 42 (based on playing a standard 1 standard game entry), which means there’ll be more overall winners in every draw.
In addition to these changes, the estimated Division 1 prize pool for Saturday Lotto has increased from an estimated $4 Million to an estimated $5 Million prize pool. That’s an estimated $1 million in extra Division 1 prize money every Saturday draw.

It is disappointing to hear that you are not happy with the changes to Saturday Lotto. We strive to offer exciting and fun games that our customers love, and your feedback has been provided to the relevant teams.

Again, thank you for taking the time to contact us.

Yours sincerely,
Saturday Lotto

Saanut 1/5 tähteä

Since 18 I've been playing this crap so…

Since 18 I've been playing this crap so 32 years, one win over 100 @ $120 all this time .. i believe it is rigged within reason .. I have spent $100 or just under per week for well over a decade..
So Today I go in and get a prize for 85 and 25 so I know I spend 96.70 per week and expect about 14 bucks back in change and was going to put that towards an in store syndicate ticket for 19.90 of Thursdays 20 Mill but she hands me 7 bucks back I try and work it out and ask if tickets gone up AGAIN ? She says YEP, about 10% especially saturdays and others too .. So to my absolute disgust I leave .. Lotto and especially the ''Family'' Tattersalls (should be ashamed) whom my Grandfather put me onto who would buy me tickets as a boy for my birthday for as long as I can remember with the bearded Tatts man on proper coloured ticjets which I have a couple of still from him and the Tatts man's face actually reminds me of my Grandfather..
But your gouging and increases and technical, statistically co -ordinated little changes to make it near impossible to win anything is beyond a joke, its actuslly a bloody joke played out upon your loyal customers.
I FULLY RECOMNEND ANYONE THINKING ABOUT PLAYING IT ''DONT '' , PUT YOUR MONEY INTO RAFFLES AND PRIZES THAT PROP UP AND GO BACK INTO GOOD CAUSES LIKE HOSPITAL'S, CLUBS, RSLs, AND ALL SPECIALIZED SCHOOLS AND FOUNDATIONS WHICH YOU HAVE THOUSANDS OF MORE CHANCES OF WINNING IN BECSUSE OF TICKET LIMITATIONS.
TAKE IT FROM ME AND MY NEVER MISSED WEEKLY 32 YEARS OF EXPERIENCE ..
DONT DO IT ...
YOU PROBABLY DONT KNOW ANYONE WHO HAS WON IT OR ANYONE WHO KNOWS SOMEONE WHO HAS ..
AND DONT GET ME STARTED ON THE PRIZE DIFFERENCE BETWEEN FIRST AND SECOND DIVISIONS BECAUSE OF ONE BLOODY NUMBERED PING PONG BALL ! ! THAT DIDNT DROP FOR YOU WHICH IS A DIFFERENCE OF MILLIONS FOR FIRST DIV TO BELOW 10K FOR SECOND DIV ..
IT ACTUALLY NOW DISGUSTS ME IVE BEEN SUCKED IN FOR SO LONG
SORRY GRANDPA BUT IM OUT !

If that's and adequate reply from the Lott ⬇️ after reading my post, then it re affirms my total disbelief in this corporation and its affiliates.. Total disgust and with that reply I am even more infuriated..

7. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Adrian, thank you for taking the time to share your concerns regarding the recent changes to Saturday Lotto.

We spoke to our loyal players about why they love playing Saturday Gold Lotto and what they would love to see more of. They told us: “More prizes, more winners and more reasons to play every week!”

Following a comprehensive review of Saturday Gold Lotto, a decision was made to enhance Saturday Gold Lotto and the features of the game that you, our customers enjoy most.
To support the increased Division 1 prize pool from $4 Million to $5 Million and to also improve the odds of winning any prize from 1 in 85 to 1 in 42 (based on playing 1 standard game) the price of playing your Saturday Lotto numbers will increase by 10 cents per game, per entry (plus agent’s commission).

It is disappointing to hear that you are not happy with the changes to Saturday Lotto. We strive to offer exciting and fun games that our customers love, and your feedback has been provided to the relevant teams.

Please feel free to check out our Real Winners blog to read about all our incredible division 1 winners.
https://www.thelott.com/real-winners

Thank you again for taking the time to contact us.

Saanut 1/5 tähteä

I can’t verify my identity

I can’t verify my identity. I click on the button to verify and it says that my identity has been verified, but then when I go to withdraw funds it says I need to verify my identity. So I click on the button to verify and it says my identity has been verified, but then when I try to withdraw funds it says I need to verify my identity, and around and around we go. It never asks me for details, such as drivers license number or anything else. P.S they already have my bank details from when I deposited money - they were real efficient at that part of the process

5. lokakuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Barry, we're so sorry to hear that you are having some troubles verifying your account. Can you please give our accounts team a call on 131 868 and they will happily assist you. Thanks!

Saanut 4/5 tähteä

Unable to Log In with Wifi

Seems I'm not the only one having issues with being unable to log in using my home wifi. While the app is easy to use, I've taken a star off because it has recently stopped working through my home wifi. It continues to work fine over 4G. I haven't changed anything, and everything else I have works fine over wifi as it has always done.

I contacted someone in your office and was told that my account wasn't locked and that there has been an influx of people with the same issue. I was assured that my IP address wasn't blocked from the servers and that I should restart my router - a step I had already done.

It's been two days and I haven't been able to log in using wifi. There is clearly an issue as I've just read 7 reviews from this year stating the same thing.

28. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The Australian Lottery is A SCAM...

I bought 2 tickets tonight for the 60 million Powerball...10.80 Lol is all I won.
A lousy $10.80 after spending $100 for 2 tickets. Now I've been Researching along time with the Australian lottery system..and what's caught my eye which I find it quite funny.... everytime in the one week when Ozlotto and powerball have big winnings...such as $20 million and more..it seems to go off only in 2 states that always win. Rather NSW or Victoria. Most of the time YOU'LL hear cairns or Queensland ect but only with the Thursday's powerball. In the other hand Tuesday Ozlotto will have guaranteed winner's from Victoria or nsw. Why i say this...cause it happened Again just this week. Tuesday I posted...my review regarding the Ozlotto $20 million..yep one winner from Victoria...now tonight's Powerball $60 million only one winner Nsw.
Hmmmm What A farkin scam our Australian lottery is ....... I've been reading review after review ect and Not One Good comment...but people saying the same thing....lottery is a scam.... It's Rigged. Hmmmm It's True guys...unless you live in NSW, Victoria or Parts of Queensland...you'll never Ever win. They choose their favorite winning states...and unfortunately that's not South Australia Adelaide where I live. Nonsece about the population...It's GOT NOTHING TO DO ON HOW MANY PLAY......It's the numbers....you have the right numbers you'll win. Yeahhh but not these day's. It's Rigged...It's a scam...and the Lottery department needs to be rather shut down or monitored.

I've been worked out the scamming side to it... Stop taking people's money...AND START SHARING THE WINNINGS IN ALL STATES...NOT JUST 3.

17. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Don't trust these liars

Don't trust these liars when they advertise something, they will not fulfil their obligation. They advertised to load my account with some cash when I download their app and play within a week on the app. So I did and they first said I didn’t play at all and then when I provided the proof, they said it wasn’t on the app. They are real scum.

Now they are saying that they had sent me a direct message. Well I'm yet to see it.

No contact has been made, as expected. Apparently this business is highly regulated. We just don’t know by whom.

OK, they contacted me about a week ago and we discussed the problem. They said that the tranfer of the promised funds was being done as we spoke. And what happend? As it was expected - nothing.

1. syyskuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Chris, we've sent you a direct message. Thanks

Saanut 1/5 tähteä

Set for life draw time supposedly 9pm…

Set for life draw time supposedly 9pm yet it was 10:45pm and still no results makes me think all lotto is rigged all I get is between 1 and 2 numbers on each line now they have decided to change the rules also the draws are not televised which they should be I will be spending my money elsewhere from now on

30. elokuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Simone. Thanks for taking the time to leave a review. Unfortunately every now and then we do experience some delays in posting the draw results, however I can guarantee you that our draws are all conducted under strict government regulation. Thanks!

Saanut 2/5 tähteä

Great service....once you get them to…

Great service....once you get them to pick up! Initially told it would be a five minute wait, turned into 18 minutes. My ticket was 2 years old so couldn't give me the numbers, only if there were any unnotified winners.

30. elokuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Lynn, thanks for taking the time to leave a review. We apologize for the longer than average wait time, in these uncertain times, as a result of some store closures, we are experiencing an increase in calls to our Customer Service teams and are trying our best to manage the numbers. Thanks!

Saanut 1/5 tähteä

Who regulates this, really?

Started playing lotto 2 years ago and only played set for life, had a few *cough* wins of $9 or so but on the whole most times I was getting 3 numbers picked on average each game. They changed the system earlier this year and upped the price with the obvious marketing promise you'll now win big. Now on average I am lucky to get one number per game since the new format started - scam scam scam. Who regulates the lotteries really? reeks of greed and corruption, 'charge em more but offer em less opportunity'.

Received a reply from thelott but still didn't answer the question of why the frequency of numbers picked has suddenly become lower when your now paying more?

10. elokuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Gordon, as we pride ourselves on being "Australia's officially lottery" all of our lottery draws are highly regulated by government officials. You can read all about out multiple Set For Life winners, here: https://www.thelott.com/real-winners/category/setforlife

Saanut 4/5 tähteä

Good ap, with a recent minor problem

For the most part, this is a good ap. It's convenient, simple to use and does what you'd expect it to do.

I've taken a star off because it has recently stopped working through my home wifi. It continues to work fine over 4G. I can't for the life of me work out why this should suddenly be the case, but it is. I haven't changed anything, and everything else I have works fine over wifi as it has always done.

Otherwise, this is great option that saves having to go to a newsagent or log on to my home computer.

14. heinäkuuta 2020
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Kinoko, thanks so much for taking the time to leave a review. We have sent you a private message regarding the wifi issues. Thanks!

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