The Lott Arvostelua 

LOTT was quick to let us access and take our money. Then when you want to collect the money. It says you are not verified, then try to verify on line, sent drivers licence, wouldn't accept it, then sent passport wouldn't accept. We won $24 but cant get it, so we learnt a lesson, just put it down to a bad decision.
Just be warned don't buy on line.

Bird calls, waterfalls and ridiculous, unreadable puzzles. Always, always have trouble with this terrible app. Buy your tickets in store people.

Can't EVER update password on app. Have to verify login via email EVERY SINGLE TIME. Takes 10 mins to buy a ticket via the app because if this. The update password section DOESN'T WORK and the only "help" is a categorically useless AI bot that tells you to use the (NON-FUNCTIONAL) password update. Another company that has ruined itself by not being able to maintain THE MOST BASIC aspects of an app and relying on USELESS AI!!!!

I know the odds of coming out ahead, especially with this type of gambling, is never in my favour but I choose to play anyway.
What really pisses me off is being told ‘congratulations, you won $14’ after spending $60 on tickets. I didn’t win anything you f’ers, I just lost$46.

ABSOLUTELY REDICULOUS! If you get a win it is less than you paid for the ticket. There is no way this isn't fixed

It’s all fixed games all fakes just to get people to gamble there is never winners it’s all fake

It was average now it is crap service Ai crap 💩 thay make so much money out of us and thay have a crap service tried to login for 20 times and rang there help line and can't get through

I have been playing the lucky lotteries (super jackpot) for some time and have not won anything after a significant period of time. I have gone back to weekday lotto because I can keep the same numbers every week; ie I want the law of averages to help me get any type of win eventually. The Lott should give us the ability to choose our own numbers for the lucky lotteries to allow the law of averages to give us some kind of win sometime. Surely an algorithm(s) could allow us to choose our own numbers; or it will say: `sorry number has already been chosen; please choose again'.

I login using the web browser and not the app (seems to be an issue according to some of the reviews)
I have never had a problem but why would they remove the logon page, now you have to go through 'Join' then it shows the logon. Don't see the point?
No issues with web page, no issues on depositing and/or having my bank credited with any winnings.
My only gripe is I haven't won division 1.....yet.

I have been one of the "lucky ones", winning division 6 in Saturday night lotto.
My complaint is, it cost me $ 9.60 to purchase a ticket, but only received $9.15 in prize money. Why can't the prize money equate to the purchase amount across all lotto tickets. In other words the lowest division prize wins ticket cost back. Please don't give the excuse of "it doesn't work that way", skim some love off the top prize money. Cheers 🍻

Rubbish app
Should have zero stars as an option

Deleted Review Completed 28/08/26

There is something very 'sus' about the constant price rises for entry into draws. Is it possible that all the warm and fuzzy chit-chat about how tightly regulated The Lott is, could be just a thin veneer disguising major corruption and financial fraud? Is it possible that the time has come for an independent review of the financial practices of The Lott? Just a hypothetical question really! Far be it from me to cast dispersions on such a reputable Aussie institution.

So here we are on August 18th My accidental exclusion is still not resolved
I am unable to log in at The Lott
They won't call me as it's to hard to dial my number
Short fingers I guess
I wonder if The Staff at The Lott feel guilty when it comes to pay day
I could be rude but that would just bring me down to their level
So i will just say get off your buttocks and start looking after The Customer who believe it or not actually pays your wages

They recently froze my account with a bogus claim of inactivity.

The website used to be good, especially for checking lottery tickets but for some reason, whenever i try checking my ticket, it says "Pending, please wait while we calculate". When i go to my local newsagency, its a winning ticket. Who does the calculations on this website anyway?

make someone available to help me change my subscription. All I want to do is change my weekly game from a quick picks each time to a fixed selection (same numbers each week). The information on to do this is not available online and I can not get anyone to talk me through the process.

I joined up and all ok for a week then all of a sudden asks me to verify my age etc. A verify button comes up that leads nowhere. so now I cant log in even as a guest.
Pretty dumb website.

The seems to have lost my account??
The app upgrade has blocked me from the account they suggest I contact them via the app.
Which doesn’t work
It has not found my account Nick is the genius that advised me to delete the app and reinstall it.
Done that 4x times with no result and The Lott has kept my money.

Why did you ruin the app. Life is too busy and demanding to navigate this ridiculousness. Half the site is dedicated to charity. Am now actively avoiding and will use the website. Idiotic decision. Really annoyed.