The Lott Arvostelua 

543
•
TrustScore 1.5/5 tähteä

1,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Can't EVER update password on app. Have to verify login via email EVERY SINGLE TIME. Takes 10 mins to buy a ticket via the app because if this. The update password section DOESN'T WORK and the only "h... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

LOTT was quick to let us access and take our money. Then when you want to collect the money. It says you are not verified, then try to verify on line, sent drivers licence, wouldn't accept it, then... Näytä lisää

Saanut 1/5 tähteä

I know the odds of coming out ahead, especially with this type of gambling, is never in my favour but I choose to play anyway. What really pisses me off is being told ‘congratulations, you won $14’... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I have been playing the lucky lotteries (super jackpot) for some time and have not won anything after a significant period of time. I have gone back to weekday lotto because I can keep the same number... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tapahtumat & Viihde

Yrityksen kirjoittama

The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.


Yhteystiedot

1,4

Huono

TrustScore 1.5/5 tähteä

543 arvostelua

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Kaikki arvostelut

(543)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

This new oz lotto wins for lotto, but players loose.

This new oz lotto is terrible been playing lotto since my teens , your making it harder to win even a tiny prize,you have added extra numbers on the other games and to be honest your making me think it’s not worth it any more, to hard, there was a time we could win a little and would help pay for extra games following week now lotto has become greedy bring back the original games stop changing what we played for years , I bet the people who make the changes are not players just lotto working out the odds of players actually winning ,lotto wins every week, players just dream and loose all the time.

21. kesäkuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Steve, Sorry to hear you're unhappy with the latest Oz Lotto changes. We appreciate your feedback and will pass it onto the team for their consideration.
Kindest,
The Lott

Saanut 1/5 tähteä

My husband gambling 30 years play…

My husband gambling 30 years play everyday but never win he works very hard at work he never paid the bill & rent because of this I want to divorce my husband but he don’t want to he lose so much money and he don’t care this make me want to die soon. My son don’t want me to die because I take care of him.

13. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

the new update is completely hopeless i…

the new update is completely hopeless i wish you would stop doing updates ,or at least get someone who knows some person to update who knows what they are doing .this one you scan your ticket and there is no result previous was good ,this one is crapp

11. toukokuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Heather, Sorry to hear you've had a negative experience with our App. We appreciate your feedback and I have passed it onto our development team for their consideration.
Kindest,
The Lott

Saanut 1/5 tähteä

Never get it win a division 1 prize…

Never get it win a division 1 prize scam business impossible to win

17. huhtikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Hassan, I'm sorry you are unhappy with your experience. All of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are run, you can watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 5/5 tähteä

I love the Lott app

I love the Lott app. I've never had any trouble accessing winnings(other than they're a bit small lol). I've been using it for years with no problems. With millions of people playing each week it's funny that people get miffed about not winning (read this in the reviews). The odds of winning a big one are so slim (do some research)I'm aware of that every time I buy but if I'm not in it I can't win it! Also who would rigging it benefit🤔 We're already so lucky in Australia for so many reasons. Get the app. It's great. Good luck!

8. huhtikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Eve, Thanks for your review - It's wonderful to hear that you've had a great experience using The Lott App. Thanks for supporting us with a 5-star review.

Saanut 1/5 tähteä

I agree I think tatts is a scam,ive…

I agree I think tatts is a scam,ive played for at least 5 years and never won anything worth mentioning. How is it that you are always one number off the numbers that drop. Never have I've known anybody to win anything of significances.'l have played many syndicate games but won absolutely zero, l am not wasting my money.

20. maaliskuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Arash, I'm sorry you are unhappy with your experience playing TattsLotto. We share all of our winners stories on our website, you can read them here: https://www.thelott.com/real-winners

All of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are run, you can watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

I agree I think tatts is a scam,ive…

I agree I think tatts is a scam,ive played for at least 25 years and never won anything worth mentioning. How is it that you are always one number off the numbers that drop. Never have I've known anybody to win anything of significances.'l have played many syndicate games but won absolutely zero.l am not wasting my money anymore, so tatts can go to hell

26. helmikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Robert, I'm sorry you are unhappy with your experience playing TattsLotto. I've requested your contact details so we can get in touch with you to discuss this feedback with you.

All of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are run, you can watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

Awful verification process for overseas…

Awful verification process for overseas players. I think they probably aren't that interested in international players. I hope getting paid out a major prize isn't as complicated for winners. Oz Lotteries make verification so much easier. Terms and Conditions to play through this service look scary - they just go on and on and on. I wonder if anybody reads them.

In reply to the reply: I'm in NZ and your website makes it appear as if I should be able to play. At least one of us is confused - I am for sure and I think you may be as well. lol

Update: There is no update. Still unverified. Oh well.

23. helmikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Paora, thanks for taking the time to get in contact. Unfortunately, in compliance with Australian and International laws we cannot offer our Lotteries online directly to countries outside of Australia.

You can however, play lotteries with some of our authorised sellers such as Oz Lotteries, which allow you to play in certain countries outside of Australia for a full list visit their website. I hope that helps, have a great day!

Update: I'm so sorry from my misunderstanding, yes you can play in New Zealand. I've requested more details to assist with your verification, as it shouldn't be a difficult process for you.

Saanut 1/5 tähteä

I cannot get my small winnings out of…

I cannot get my small winnings out of these people.
Nobody has returned my email to ask them why it is virtually impossible to so called "verify" my identity.
Nobody answers the phone if you try to call them,
Is this how Tattslotto is run?
You cannot possibly have an orginisation so big as the Lotteries that nobody answers the phone or emails.
I have long thought that Lotto is a scam as when the first prize jackpots, always one unknown winner living somewhere non specific and who you never find out who they are, very convenient.
I only have a small win of 90 dollars which I cannot withdraw, what if it was a large prize?
Never, ever again will I buy online again. I do intend to take this further,

17. helmikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Fijian, I'm sorry to hear about your experience not being able to withdraw your funds. I can assure you this is an issue that we can resolve for you. I would like to contact you to find out more so that we can rectify this issue for you.

Kindest,
The Lott

Saanut 1/5 tähteä

Interesting how quick The Lott is to…

Interesting how quick The Lott is to accept your money and how difficult it is to withdraw winnings. An excellent incentive to leave the money with them and gamble it all away again. Am surprised it’s legal. Is it??

Much simpler and more transparent to buy in person. You’re given cash when u win

1. helmikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Jim, I'm sorry to hear you're having troubles withdrawing your win. I've requested your contact details so we can get in touch with you in regards to this issue, as it should not be the case.

All of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are run, you can watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

Get rid of Div 6.

Thanks for the chance to give some feedback....
Get rid of div 6! - put the money into the other divisions. Run a work tatts syndicate and considering just stopping.

Obviously Tatts worked out that giving out small wins will have customers "re-investing" these small wins more often. Simple business. - but bugger the punters.

About 40%! of your prize pool goes to div 6.
Means 4 numbers for example gives you a poultry pay out - considering the odds.
Tatts were paying out that amount for 4 numbers 20 years ago.
And less than a grand for 5 numbers is also way too small.

Maybe others feel the same way.

Thanks

30. tammikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Nick,
Thank you for taking the time to share your feedback, I will pass this onto our team for their consideration when looking into our games and making changes. Have a lovely day.
Kindest,
The Lott

Saanut 1/5 tähteä

Sceptics maybe right.

Well, we'll let my stats speak for themselves as I keep a database of loss v wins on my lottery plays.
Since 2019 played every saturday night with 2 megas, total amount of wins 》only 2 at 8.90 per win.
I want to speculate given that the odds of winning the minimum amount is 53/1and just by the odds alone I should have won more,, that the fix is in with this lottery but just easier for me to stop playing.
My personal advice is go cautiously if playing this game.

8. tammikuuta 2022
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Mack, Thanks for taking the time to provide feedback.
I can ensure you that all of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are run, you can watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

Starting to agree with the sceptics

Starting to agree with the sceptics.
Also - does Jamie Packer still run this outfit. He’s really honest, isn’t he????

31. joulukuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Bazby, I've requested more information from you so we can find out more about the issue.

I can ensure you that all of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are runs, please watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

scam plan and simple

19. joulukuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Adam, Thank you for taking the time to leave a review. I can ensure you that all of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are runs, please watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

Fewer wins since S.A Lotteries sold off.

I have played lotto most of my adult life and since S.A. Lotteries was sold off, so have the chances of winning. You accept our money but when it comes to our share of winnings it seems we lose out. Time and time again it is either Queensland, New south Wales or Victoria. I have tried to think that it only bad luck that I haven't had a decent win, even if it was a couple of hundred dollars, but no it the usual $8 out $9.
I think I might redirect my money into house and land Lotteries where they raise money for a good cause and not fill the coffers for private companies.

2. joulukuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Neville, Thank you for taking the time to leave a review. I can ensure you that all of our draw are conducted with the utmost integrity and regulation. For all of the behind the scenes information on how our draws are runs, please watch our Youtube series: On The Ball. https://www.youtube.com/watch?v=bw4u0F_FCXU

Kindest,
The Lott

Saanut 1/5 tähteä

This app has been having issues again…

This app has been having issues again the last 5 day.
Some days i can log jn other days i can't.
Can't log in again today.
Sick of it
Don't bother with your generic reply.
Just fix the issue with the app

2. joulukuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Simone, We are very sorry to hear you're having trouble accessing the app and logging in. This issue may be due to being locked out of your account, which happens for your safety. We ask that you please contact our Customer Care team on 131 868 and they can assist you to be able to get access to your account.
Kindest, The Lott

Saanut 3/5 tähteä

I keep getting the “Houston

I keep getting the “Houston, we have a problem” message. This has only been happening for the last two days with no issues prior. I have deleted and reinstalled the app with no luck.
How do I fix this?

24. marraskuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Mat, thanks for taking the time to leave a review. We are very sorry to hear you're having trouble accessing your account, we ask that you please contact our Customer Care team on 131 868 and they can help you out.
Kindest, The Lott

Saanut 1/5 tähteä

Complaint reeving misinformation verbally and robot online

2 months ago I spoke to a real person asking when will notification of win emails, which state win amount , I was told Lotto is fixing but hasn't yet , site says enter the the 26 numbers on tickets . which is a pain and The Lotto is going backwards with technology if they cant fix . Dont try '' The chat line '' it is a robot which continually asks the same question and the asked to complete a unrelated form Very very bad service Kevin

18. marraskuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Kevin, Thanks for taking the time to provide your feedback. At this time we are unable to display your win amount by email and are working to fix this issue. In future if you have questions and you'd like to chat to our customer service team they're available at customersupport@thelott.com.

Kindest,
The Lott

Saanut 1/5 tähteä

DONT BLAME LOTTERIES STAFF

DONT BLAME LOTTERIES STAFF , BLAME THE COVID 19 , BECAUSE THEY ARE ALL UNSUPERVISED AND WORKING FROM HOME , AND COMING UP WITH THIS GREAT IMPROVEMENT, LIKE IMCREASING THE COST OF SATURDAY LOTTO AND GIVING SMALLER PRIZES THEY TRIED .

28. lokakuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Stephen,

Thank you for taking the time to share your concerns. We can ensure you that all of our draws are highly regulated and conducted with complete integrity. You might find our Youtube series - On The Ball, of interest as it gives a behind the scenes look at how our draws are conducted. https://www.youtube.com/watch?v=D60_Ih4AyRQ&list=PLfAkGJedxMnk3TLUUbSsvHoE5-4XxfqWa&index=5

In regards to Saturday Lotto, in October 2020, we made two key changes based on overwhelming customer feedback to deliver more prizes, more often, every Saturday.

It’s a shame to hear that you are not happy with the changes to Saturday X Lotto. We strive to offer games that our customers love, and your feedback has been provided to the relevant teams.

Again, thank you for taking the time to contact us.

Kindest,
The Lott

Saanut 3/5 tähteä

Hi lm having the same problem l do not…

Hi lm having the same problem l do not have any of the documents that lotto wants so can not get money out of my lotto account

17. lokakuuta 2021
Oma-aloitteinen arvostelu
The Lott-logo

Vastaus yritykseltä The Lott

Hi Lorraine, thanks for taking the time to get in touch! There are multiple ways to verify your ID, you can find all of these via the link below.
Please do not hesitate to reach out to our accounts team on 131 868 and they can also assist.
https://help.thelott.com/hc/en-us/articles/360005112233-How-do-I-verify-my-identity-using-an-ID-Document-

Kindest,
The Lott

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