The Lott Arvostelua 

Did the update, now it just glitches. Got a new hone, downloaded the app. still not working

Fix your app, never works, if you are going to give us the option to scan and check our tickes via your app, then at least make sure your app works (all others apps i have work well, just not yours) very annoying

Since draw 4 of tattslotto and the last few years no wins
I played powerball and 4 Saturday system entries nothing…
Nor has anyone I know won more than a pittance

Cannot withdraw my money
Have emailed customer support
Have rung and spoken to service still no resolution
Keep getting generic emails back …..
Jist want withdraw my money

I have been using The lott for my lottery purchases for a long time. I enjoy the lott online as I don't have a lot of money and they allow you to play minimum games. If i go to the shop I'm restricted to the amount of minimum games I can play. Sometimes people just want to feel they have a slightest chance. Their webstore is fantastic and very easy to use. Easy to deposit and withdraw, I'll never go anywhere else.

Honest how pathetic this is!
I’m in Australia
Well it’s now been 1 month I’ve sent you my drivers license- no recourse
Yes my voting address is different to my postal address
Pathetic - it’s now you want to talk to me after a review - unbelievable pathetic
And by the way send me a cheque so I can delete this stupid app

I go to the lott website to play 2 week multis (sometimes same numbers), Sat lotto, mon/wed lotto, Tues oz lotto and Thurs powerball. (4 tickets not ten tickets !!!) 2. It saves my password and 3. It also let's me check results almost inmediately after thendraw and BEFORE the tv draw (which isnt live)
The App cant do any of these ... it's useless, so I've uninstaller it and put a url shortcut on my phone. It works. Repeat .. the app is useless !!!

I check the app on my pc for results, but despite living in Queensland, your website only shows NSW/ACT winners. This changed very recently and despite trying to find a Queensland version, doesn't exist. Would be great if we lived in NSW, but I don't.
Such narrow minded creators, who think I give a toss about someone in another state.

So now if you re install the app on your new phone you are automatically kicked of the site because they no longer accept your debit card they are already using. So can't check my numbers to see if I had a win. Useless.

UPDATE: I am being assisted with this issue via Messenger. Thank you.

As of yesterday (22 Nov 2022), The Lott app and website will not load properly using my home wifi - but the app works fine using 4G. I note from other reviews that this has been a problem for users in the past.

I also note that The Lott recommends restarting the router, which I have done - but that didn't fix the problem. The Lott site/app is the only site/app I use where this problem is occurring so I assume the issue is with The Lott's site.

The use of a green screen to wallpaper the draw is distracting an has brought forward the observation that the commentator anchor is actually in a different filmed frame to the filmed frame of the number drawing. So you have two filmed frames cut into the one clip. An if you include the green screen wall paper you could say three filmed frames put into the one clip. It's a massive distraction. Very clever multimedia.

I had a really bad ongoing customer service experience with the Lott regarding my account and updating my details. I found them extremely unhelpful and dismissive after calling so after weeks of back and forth emails and phone calls, to verify my name and make a simple change and sending a ridiculous amount of all of my personal ID’s I finally just demanded to speak to a manager who eventually said he’d clear up the issue. Unfortunately he still has not even after providing more proof of name and everything asked of me. I am unable to withdraw any winnings I have with the Lott until I’m verified. This terrible experience made me question the integrity of the company and now I see 100’s of bad reviews on here. I think I’ll reconsider using the Lott. Really disappointing. It’s also interesting that they say they have government officials present although you never see them, and the video always cuts before the first ball pops up! Super suss if you ask me. As you need all the amount of balls to be accurate to win so them even rigging that 1st one is enough to void anyone winning. Not feeling this is a trustworthy or above board company after all. Very Disappointed in the Lott.

I am from Papua New Guinea and am interested to play lotto with The Lott. I want to open an online account but was denied access to The Lott website.

Please clarify this.

Thank you.

Ismael K
PNG

When I go to the Favourites sections of the website that contains my pre chosen numbers and buy a ticket after I purchase it will give me computer generated numbers. I have tried contacting them about it but no response.

I have been using the Lott app for a year or so and have very few minor wins. I am curious does anyone win ? Or is it best to go to newsagents once again.

The Lott.
I have been purchasing tickets. To no avail the wins are atrocious. If you had gold fingers you still would not win
The jackpot.
Do not like 👎🤔🤣
Are you for real 👎

I have been trying to cancel my subscription, but the app wont work outside of Australia (I have emigrated). I have explained to them that I can't call the numbers provided but I think there is a bot responding because I get no alternative response to "phone these numbers". Terrible service and a complete rip off. Disgusting!

No big wins.Been playing The Lott for a while! I am a Cancer patient and feel ripped off. Set for Life, I got 5 numbers and paid peanuts. Under AUD $20. NOT sure if they are legit or not,!!! 🤷‍♂️

For the most part, this is a good ap. It's convenient, simple to use and does what you'd expect it to do.

I've taken a star off because it has recently stopped working through my home wifi. It continues to work fine over 4G. I can't for the life of me work out why this should suddenly be the case, but it is. I haven't changed anything, and everything else I have works fine over wifi as it has always done.

Otherwise, this is great option that saves having to go to a newsagent or log on to my home computer.

Placed a couple of wagers on Powerball last week for the first time. Won $40.00 and was informed by e-mail. Was then told I needed to verify my ID. Fair enough. As a Permanent Resident, sent them my Visa & passport details, as requested. Was then informed I had to send additional verification and sent my ATO Tax assessment Notice. Was informed then that I needed to send further proof. Could not comply as I am self-employed, renting, do not drive, pay no utilities bills, my rent agreement was signed almost 8 years ago and am not receiving benefits from Centrelink. Rang the customer Service line and was politely told that they couldn't help as they were just following their legal Ts&Cs. Have given up gracefully and am resigned to losing my wagers and the win. Disgracefully unfair process where you are encouraged to place a wager and provide ID proof thereafter, which proved impossibly difficult in my case. Shame on you!