The Lott Arvostelua 

When I was making a ticket purchase and pressed submit to process the payment, the screen turned to white and froze. However, the purchase went through yet theLott charged me $26.95 twice. It was a technical fault. I noticed the double charge later when going through my bank transactions, and notified the bank, which raised an incident and eventually I had one of the double charges re-imbursed. A few weeks later when I tried to log into theLott, they had blocked my account. I called them up and their tech support was extremely rude and said I owe them $26.95 for the reimbursement or they won't reactivate the account. I told them I already paid them for the one ticket that I purchased, they had no right to double charge me as I didn't purchase 2 tickets, and was double charged, where the transaction was processed on 28/10/23 at 07:58:31 and then less than a second later, again at 07:58:42. He was so nasty and unprofessional about it that I just told your tech support guy - your company has lost a customer and hung up on him. Tech guy - please fix your bugs you slacker. If you don't know how to, get someone else to fix it instead of blaming the customer.

Always those with the least money, desperate in desperate times, get sucked into The Lott's promises of big wins. I am sure their draws are legitimate and monitored fairly as they don't need to cheat on players, it's already done so by the extra balls and greater odds against you. Lotto used to be 6 from 40. Adding five more balls greatly reduced your chances of winning a major prize, you'd have to spend way more to get the coverage in whatever system or wheel you use. And their prices have increased. I remember when a system 9 was $20. And Sat lotto is even more jacked up in cost. You really do need to be lucky. Powerball the same. There is no excuse for jacking up the cost of Saturday Lotto just because the payout is better, which inevitably results in many lower payouts because every man and his dog is playing. I appreciate that funds go to kids hospitals et al, but why not the arts? British Lotteries fund major arts and consequently their culture is richer for it. The Lott are just greedy and much of their scaping from poor losers like us go to their corporate execs and buddies. We are considering moving to New Zealand and there the NZ Lotto is 6 from 40, not 45. And add a Powerball to their Lotto if you wish. Sure the prizes aren't as high as you would get here, but a better chance at winning *something* more often is better than the little chance you have in Australia. Who needs 80 million? Or 20 million? I'd be happy with a 1 mil win to pay off a few bills. This accumulation of odds against you to award a single individual a huge sum of money is just adding to the one percenters. It's far better in our society to spread more smaller wins to more people who need it, instead of filling the coffers of execs and their various sprogging associates who beat their chests when a single individual wins a mega prize that will by all historic research usually go to waste. If you win 'too much', then give to charity.  For every 80m winner, I bet there are 80 people who would put their hands up just for a million. Play The Lott and your chances are slim pickin's; these vampires just want to keep sucking your dollar til you are too old to know what to do with money. My advice? Look for games with less balls. Would be great if we had Fantasy 5, much better odds. But no,The Lott want to jack you off for as much of your hard-earned bux as they can. Btw, stay away from those international lottery vendors, you have no control.

I just want to log in not solve bloody puzzles every time. Total crap.

It's been almost two weeks since I submitted documents for ID verification. they are currently still unverified.
i'm still receiving sms prompting me to verify my identity as if I had submitted nothing at all, and my account is likely to be suspended in few days

Edit 05/11/23
They suspended my profile even after i gave them my id and proof of adress.
I spent a lot of money in scratchy, and now i've lost every single 2nd chance i had!!!
I'll never spend 1$, you robbed me of everything!!!

Constant crashing when simply viewing which syndicate ticket wishing to purchase. So damn frustrating app to use despite buying tickets on a weekly basis for years!!!

Haven’t personally invested in it but a lot of people i know does and they win too but mostly it’s division 6 wins. Looking for answers here whether to invest or not

I believe set for life is a spam I was playing for more than 1 years and I have my system and every time they can change the wining number and the results not coming on the computer and there is no time for the results like tonight 22:45 the results didn’t come yet it’s mean they playing with the number I will stop playing because it’s spam

Disappointing - can’t even get through on the phone to discuss an issue. Having been advised it was a 30 sec wait, still waiting 15 minutes. Tried again - same story. Was very pleased I could call on a weekend but wondering where the ‘next available consultant’ actually is???

The Lott app is the most inefficient app i have used.
I set up my login details and logged on. I made a purchase. The next time i attempted to log in i was told my details are incorrect. I checked what I had put in, and it agreed. I tried again, checking my details before hitting the enter key. same result.
I changed my password. OK, it went in.
Next time i tried, again it said my details were wrong.
When i purchased at the local agent, i told the operator of my experience. She said she had the same experience and had eventually given up trying with the app.

They will take your money with their app but if you win anything they will refuse to pay you if you don’t provide them with electronic identification.

what is wong with app try to scam your ticket but wong scan have to go to wed site deleted it reloaded it still the same and know one can tell me wonts wong ????????????? chap

Terrible app. Can't transfer winnings easily back to the same acct this app is happy to receive money from. Will be closing the account once I somehow get my winnings.

Online account suspended for some unknown reason. Tried to rectify online but was unsuccessful so called the contact centre. I was told the wait time would be approx 5 mins. That was over 20 mins ago. 30 mins later... Still listening to the repetitive 'thankyou for holding, your call will be answered by the next available consultant' and 'thank you for continuing to hold, one of our customer care consultants will be with you soon'...(yeah sure) in between mundane stories - my least fav which I heard at least 20 times, the story of the woman who won from Durack who's kids initially thought she was screaming because there was a cockroach in her kitchen. I haven't won anything but trust me, after hearing that story over and over I wanted to scream too. After holding on... and on... and on... at 9.02pm after over an hour of holding on I was just disconnected with the message saying that the customer service centre was now closed and to call back at 8am tomorrow. Nup. My call is important to you huh??? What a load of s***! Pretty poor service.

Save your money people, in my opinion after years of experience it's not realistic at all to think you can win

I played the Powerball and got 4 numbers this week.
I was super excited to think I'd won a little something. I felt nothing but profound disappointment and frustration as well as confusion when I saw that you get nothing for 4 numbers.
The odds of getting 4 numbers are extraordinarily high, so why aren't you paying out something on this?
Everywhere else in the world does!
Needless to say, I shan't bother buying any more lottery products in Australia again.
It truly is a big scam.
I'm quite convinced that AI technology is used to manipulate draws to ensure very few to no people win on a regular basis so to maximise profits.
All this rubbish about it being regulated is utter nonsense, there's no way it is fully regulated.
Save your money folks, stop giving these crooks your hard earned money.

Why do I have to attempt 3 or sometimes 4 times to access nsw lottery site.
This has happened several times.

I tried to get some money back that had been mistakenly deposited into the wrong account. I was told it’s not company policy to allow customers to withdraw balances deposited. They suggested I buy lottery tickets to use up the balance. This company is forcing me to gamble.

And the company responds below by restating the policy rather than addressing the issue. It's a bit like a bank saying 'once you have deposited money with us you can't get it back.'
I've tried making a formal complaint but got no response.

Hi I just want to up date my email and it said axess denied?

Already have to use password to log in. Now a silly puzxle to see if your human.
Will not be using the lott app anymore.

Bad enough they have your banking and personal details but now you have to submit to a "are you human" test performed by a Bot before accessing your account.
This bunch of Idiot Control freaks need to wake up and start serving PEOPLE not Demonic Robots.