The Finest Fudge Co. Arvostelua 

Don't waste your money folks, my order was supposedly dispatched using 24hr tracked with Royal mail on the 12th July and the tracking status has been showing "we're expecting it" ever since. I've contacted finest fudge co. but the customer service is non existent all they said is there was a problem with their printer but nothing about when I can expect to receive my order. Shocking and extremely poor service. Wish I hadn't bothered and spent my money elsewhere.

This may be the yummiest thing I have ever eaten!!!!! It is soooo good!!! I had to try so hard to not eat the entire lot 😂 (I bought three of the creamy fudge). I have seen a few review of people complaining it’s not at all like fudge saying it’s really soft etc. clearly they missed the memo that there is crumbly fudge and creamy fudge. For someone that favours creamy fudge, these far exceeded expectations

Order no: 33510
Date ordered: 19th June 25
Date arrived: 27th June 25
I really wish I’d read the reviews on here first!
We are very fudge loving people, but this “fudge” was gross!
It’s nothing like fudge, texture wise and taste too. Once it started melting in my mouth, it felt like I had a mouthful of cheap margarine. So I spat it straight out. I actually thought I was going to be sick.
All my family tried it, and said the same.
The taste was weird too, not in a good way either.
Also, there’s barely any filling in them, compared to the photos they share. Not that it mattered, as the whole lot ended up in the bin.
That’s £24 wasted, and a lesson learned.

The best of the best . Always new fudge & always happy to help. You have to try !!!

I had to write a review as not only is their fudge amazing but I received in time. I ordered 6 bars for 24 inc delivery. The best fudge and came within 6 days by Royal Mail and it was beautifully packed with a 10% off card. Creat from beginning to end.

Firstly, the Fudge is VERY good & the selection of flavours also. I have placed 3 orders now & all have been a very good quality.

The frustrating thing is actually receiving your fudge! It takes just over a week to arrive so bear that in mind.. they did blame ‘Royal Mail delays in scanning in the parcels’ which I didn’t believe to be the case, but nonetheless.. if you’re willing to wait, it’ll possibly be the nicest fudge you’ve ever eaten (it was mine)

Absolutely lovely fudge and beautifully presented

Shame most of the one star reviews are from impatient folk who seem determined to put this company out of business because they just can’t wait a bit longer for a made to order product!!

What exactly do you expect when they’re running a 50% off promotion!!!

I will definitely buy again as the fudge is absolutely delicious and well worth the wait!!

Placed an order via TikTok and was very happy with my purchase. This was ordered for Father’s Day presents and the recipients were both happy and really enjoyed the taste. Will definitely be ordering again!

Really poor. Really slow delivery to the point where it took well over a week for the fudge to arrive despite being advised 48 hour delivery. It was for a present and didn’t arrive in time for me to give to the recipient. On querying this I was told the fudge would last for several months in the fridge so it wouldn’t matter if I waited to gift it, however on opening the sealed box after appropriate storage several weeks later and well within the timeframe it had started to go off. I raised this issue with them and was simply told to cut off the part that was going off. Definitely not ‘the finest’ fudge company!!

Lovely fudge. Bought for my partner and he loved all the flavours. Packaging is cute and website was easy to navigate. Easy experience and no complaints - will be using them again

Absolutely amazing fudge. Like butter in your mouth. Can’t wait to try the other flavours

Marking a "freshly made" order as despatched, and then still not actually handing it off the the postal service 7 days later is dishonest.

Sending out copy paste emails to customers who have queries about this is just bad customer service, especially when not addressing the issue.

If you're busy, then just be honest; people will wait for their deliveries, but people will not tolerate being lied to.

EDIT: In reply to the response. Of course you dispatch in 5 days, as per your T+Cs... that's because you mark an order as dispatched when it hasn't been.

Dispatching is having an order created and ready for hand over.

You simply cannot have an order marked as dispatched if doesn't exist. As I said, it's dishonest.

I have just placed my 3rd order as this fudge is beyond amazing. Yes it may take a bit longer to arrive but it is being made fresh, its not already in boxes or plastic bags waiting for orders! The flavours are fantastic and the packaging is lovely for a gift. So far i have tried millionaires, rum and raisin, biscoff, mars and malteser - i have just ordered 6 more of their new flavours for summer - I do share it.. honest!!!

I have ordered from this company previously and had a great experience but unfortunately I can’t say the same following my most recent order.

This company made a promise that all orders placed before a certain date would arrive in time for Father's Day. This did not happen for me and by the looks of other reviews many other customers. I emailed and messaged on social media but had no response but they still continue to post constant social media content, maybe this time would have been better spent communicating with customers who had already purchased and were awaiting orders.

Whilst I appreciate this is a small company, the reasons I have seen for orders being delayed are poor. First reason being they have run out of fudge, then why continue to accept more orders and publicly commit to them arriving in time for Father’s Day? Secondly, they tried to falsely blame a change in Royal Mails service, my order was not shipped until after Fathers Day so Royal Mail cannot be blamed for it not arriving in time.

I will be avoiding using this company in future, which is a shame because the fudge itself is wonderful.

The fudge itself is good but I cannot recommend ordering from this company.

Not only do they fail to let customers know about delays, they follow this up with promises they cannot keep. Despite already struggling to fulfil the orders they had, they then made a promise that all orders placed before a particular date would arrive in time for Father's Day. Unsurprisingly, this didn't happen.

This was followed with a lack of communication - many people received no response to their FB, TikTok, or email messages.

I also disliked the company attempting to place some of the blame on Royal Mail. I'm sure it was an honest mistake, but the assertion that Royal Mail had changed the terms of their Tracked48 service was false, and the delays being experienced were also longer than a day or two.

Had been planning to place an order but won the TT giveaway so decided to wait and try that first. Safe to say I won't be bothering to put an order in now! It was guaranteed to be here by Sunday (Won on the 6th) but it’s still not been dispatched a week later. Despite asking the live host who claimed they were up to date on packing and trying to email the company with no answer still no sign & now had a message to say its likely to be cancelled due to delays. Despite this they are on Tick Tock live each day packing orders from that day but the comments are full of others from a week or more asking for updates and getting no where.
Edit to add:
Warning they do not send or give you access to any ingredients list claiming “it’s a family secret” . Despite laws in place to protect consumers knowing what’s in products they claim it doesn’t apply to them. With allergies outside the 14 unfortunately The products have had to go in the bin as they won’t provide the required info for safety!

I was given a box of fudge as a gift, and after trying a piece of each, it went straight in the bin.
Sorry, but whatever that was, it wasn't fudge!

The best fudge of my life! I’ve ordered several times from here and it never disappoints. My most recent order took an age to be delivered but that’s a Royal Mail issue as my order was dispatched within a reasonable time frame. The fudge I ordered was, as always, worth the wait.

No response from emails , still haven't received my order.
Buyer beware

I'd give 0.not arrived in time.generic email days later with excuses.as yet bo refund ir product which I now dint need as a gift.poor service can't comment on product itself obviously. 0 stars.