The Finest Fudge Co. Arvostelua 

186
•
TrustScore 4/5 tähteä

3,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have nothing but good experiences with this company and I love their fudge. The big blocks ate definitely the best, but each batch is different, as you would expect with a small company. The aroma a... Näytä lisää

Saanut 5/5 tähteä

Really helpful with the query. As for the fudge, it's divine. My mum particularly liked the allsorts bar - please do this one again, as I always get her liquorice allsorts for Christmas. My dad, who h... Näytä lisää

Saanut 1/5 tähteä

There is very little taste to any of the bars of fridge. Very poor quality just tastes like eating sugar would definitely not recommend unless you want to eat some thing which is just bland and extre... Näytä lisää

Yrityksen tiedot

  1. Karkkikauppa
  2. ja myös
  3. Elintarviketoimittaja
  4. Herkkukauppa

Yrityksen kirjoittama

At The Finest Fudge Co, we don’t just make fudge - we make joy in slab form. Forget the old-school, crumbly cubes of the past. Our fudge is handmade in small batches, stirred and poured with proper care, and finished with bold flavours you won’t find anywhere else. Every slab is crafted to deliver that melt-in-your-mouth moment. Whether it’s a classic flavour like Chocolate or Vanilla, or a daring twist like Pina Colada or Pistachio, each bite is proof that fudge can be fun, modern, and completely irresistible. Always fresh - made to order, never stale Unique flavours - cheeky twists alongside timeless favourites Big slabs - 250g chunks that actually satisfy Gift-ready - beautifully boxed for maximum wow-factor Made with flair - small batch, hand-poured, zero shortcuts


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

186 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 86 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(186)

91 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing product made by lovely genuine people

The customer service from this company was second to none and so personal and friendly. Nothing was too much trouble for them. Then for the products. I ordered 6 different flavours and just wow to each of them absolutely divine. Chocolate was so indulgent and definitely my fave. I will be ordering again from Finest Fudge and everyone will be getting fudge stocking fillers at Christmas too. Try them you won’t be disappointed. X

12. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

hey sarah! thank you so much so happy you've enjoyed💕🙌🏼

Saanut 1/5 tähteä

Ordered a month ago and ‘dispatched’…

Ordered a month ago and ‘dispatched’ over 3 weeks ago. Tracking provided suggests it was never dispatched and the company have only replied to initial email. Rest ignored. Hoping to get a refund.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey! i am so sorry about this - please contact me on help@thefinestfudgeco.co.uk so i can arrange a refund or re-delivery for you🙌🏼💌

Saanut 5/5 tähteä

Worth a little wait…

The delivery is not fast but it is made very clear about the reasons for this on the website - so I was happy to be patient!
The fudge arrived, beautifully presented and did not disappoint. All four flavours are delicious and authentic- with a lovely creamy base texture. I will be back to try other flavours soon.

25. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Rachel! Thanks so much for the feedback, we really appreciate your honesty - at the end of the day quality takes time!!🙌🏼

Saanut 1/5 tähteä

Poor service

Ordered on 25th of July with tracking . Got stuck in post office hub on 28th . Was never delivered . Emails ignored and blocked on Facebook .
Said that I was getting a refund today 21st of aug . Have to wait and see.

Poor communication - didn’t reply to many emails - I can understand things go wrong but ignoring and blocking is not good business .
Refund still not received on 22 nd

Refund still not received on the 2nd of August
DO NOT BUY FROM THESE CON ARTISTS . They don’t supply the goods , block you and lie about refunds .

21. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Dewi!

I personally handled this & processed your refund which was finalised on the 19th of August. Please do not hesitate to get in touch: help@thefinestfudgeco.co.uk for any further queries.

Saanut 1/5 tähteä

Took over 2 and a half weeks to arrive

Took over 2 and a half weeks to arrive. Fudge itself isn't very good very sickly sweet without any real flavour. Of the five of us, none of us enjoyed the fudge, so it went in the bin. As a fudge lover I found this product very disappointing

20. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Sarah,

Thank you for taking the time to leave your feedback — we’re so sorry to hear the fudge wasn’t to your taste. Everyone’s preference is a little different, and while many of our customers love the sweet creaminess, we completely understand it might not be for everyone.

In future, please don’t feel you need to throw it away — we’re always happy to help and can arrange for items to be returned if you’re not satisfied. We truly value your support of our small business and appreciate you giving us a try. 💛

Warm regards,
Lara
The Finest Fudge Co. Team 🍬

Saanut 5/5 tähteä

10/10 Would Recommend

Ordered 6 blocks of Fudge at the beginning of last week and they were with me before the weekend. I enjoyed the flavours and the soft, almost creamy texture.

Fast delivery, and they came in a well presented gift box. Will definitely order more.

19. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Adam! Thank you so much we really appreciate your feedback :)🩷

Saanut 1/5 tähteä

Not great

Oh no, wish I had read these reviews!!

Can't comment on the fudge as it never arrived! Placed an order 1st August, week later got a dispatch notice, checked all week and it didn't change from we are expecting your parcel. Emailed and got a generic reply to say it takes 5 days to dispatch (would have been nice!)

18 days after i placed my order I requested a refund as it was now too late to be the gift it was supposed to be. Reading these reviews now a little worried about that, but thankfully used my credit card so can chargeback if need be.

Stop taking orders if you can't fulfil them, 18 days is ridiculous with no progress.

19. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi Diane, Thank you so much for taking the time to leave us feedback, and I’m really sorry to hear about your experience. This definitely isn’t the kind of service we want for our customers, and I completely understand how disappointing it must have been when your order didn’t arrive in time for your gift.

We do try to highlight a 5–7 working day dispatch time on our website, but it sounds like things took longer here — and I can only apologise for the frustration caused. Sadly, shipping delays have been delaying us recently, but I know that doesn’t make it any less upsetting when you’re the one left waiting!

I’ve double-checked and can confirm your refund is being processed — so you don’t need to worry about that. We’re also making changes behind the scenes to improve communication and make sure updates are clearer for our customers going forward.

We really do appreciate every single person who supports our small business, and I’m genuinely sorry again that this was your experience with us.

Warm regards,
Lara ✨
The Finest Fudge Co. Team 🍬

Saanut 5/5 tähteä

Have been subscribed to your monthly…

Have been subscribed to your monthly delivery for over 6 months and have always arrived on time with tracked delivery. I love tasting the new selection of fuges each month and look forward to them every time.

4. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Kathleen! Thank you so much for your kind words about our fudge - it really means the world! We have some really exciting flavours on their way for the end of the year so be prepared for more fudge-y goodness coming your way! 🍫😊💕

Saanut 1/5 tähteä

Scam company beware

Scam company , paid no email confirmation , ignore emails I’m going to file a chargeback

14. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Michelle, I am so so sorry & want to try my best to resolve your frustrations. Please do double check your junk mail for your confirmation of order with us, and any royal mail tracking details too. With any queries please email help@thefinestfudgeco.co.uk so we can try our best to sort out and accommodate to any requests that you may have further 💕

Saanut 5/5 tähteä

Absolutely incredible flavours

Absolutely incredible flavours - my favourites are death by chocolate and marz and malt. The service is also amazing and love support an independent fudge company that’s always pushing the boundaries with flavours. I want to try all of the flavours!

5. heinäkuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Tammy! Thank you for the love, we really appreciate it - what's your favourite flavour been so far?! Email us with any flavour suggestions that you have as we'd love to hear what you think! 💕🙌🏼 help@thefinestfudgeco.co.uk

Saanut 5/5 tähteä

Unreal!!

Unreal!!
The tastiest, most creamy fudge I have ever tried! Cannot wait to place my next order🩷

11. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi Kitty! Legend!!🙌🏼

Saanut 5/5 tähteä

Can't stop coming back for more

Hands down the best fudge I've had. You can really taste that it's fresh and handmade, with loads of flavours to choose from. Death by chocolate is my favourite!! They come beautifully packaged and wrapped, too! Just ordered some as a birthday present :)

27. heinäkuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey! Thank you so much for your kind words we really appreciate every bit of feedback we receive as it allows us to be better!🙌🏼

Saanut 5/5 tähteä

Great gift

Great gift! Great tasting too! Bought it for my parents and they are over the moon with it!!!
They are delighted with it that much that they have bought more!!
Definitely the greatest soft or crumbly fudge I’ve ever had!!!

18. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Great news Francis!!! We appreciate your support 🥰

Saanut 5/5 tähteä

Great taste

Great taste, lovely staff. Love their socials

4. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey! Thanks so much Grusha! You're the best😊🙌🏼

Saanut 4/5 tähteä

Gorgeous fudge, but long dispatch time.

I'm actually shocked at how many 1 stars I've seen before posting.

I placed my order with the 50% off, for 6 bars.

The only qualm I have was with dispatch time being a week. It then took 5 days for royal mail (48hrs tracked) to arrive.

But the fudge.... Is beautiful. I got banoffee, toffee crisp, cherry bakewell, salted caramel and 2x biscoff. All are lovely fudge with a strong flavour. As the best fudge usually is, has a slightly harder outside but a gorgeous creamy inside. Best fudge I've tasted in a long time. Thank you!

15. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Jonny! We totally get the delivery frustrations - absolutely valid to be annoyed having to wait a while for your fudge! With that being said we cannot explain how grateful we are for you giving us a go, and now you know how yummy our fudge is! 💕🍫🙌🏼

Saanut 5/5 tähteä

amazing fudge!!

some of the best fudge i’ve ever tried! great customer service, fast delivery and incredible fudge! will be ordering from the finest fudge again, 10/10 would recommend

15. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Beth! Thank you so so much we really appreciate your feedback and want to express how grateful we are for your custom!🥰🙌🏼

Saanut 5/5 tähteä

Absolutely the best fudge in the UK

Absolutely the best fudge in the UK! I’ve tried most flavours and salted caramel is the GOAT! x

3. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey!!! Thank you so much, salted caramel is a gooden!😎

Saanut 1/5 tähteä

Scam company

Stay away from this scam company all they want is your money, I wish id checked reviews before buying from this fake money grabbing company. My experience is relevant to many on here, fobbed of when enquiring about my delivery. When I asked for a refund, they make up a fake royal mail delivery but unfortunately royal mail will never collect as this company is the lowest of the low. Please stay away and save your money because youll never see your order or your money again.

15. elokuuta 2025
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

We’re really sorry to read your experience and that you feel this way. We can absolutely reassure you we are a genuine small family-run business, and we’d never want any of our customers to feel let down. Unfortunately, we have had some issues with our delivery courier recently which have caused delays, but we’re always here to help chase up orders, arrange replacements, or process refunds where needed.

Please drop us an email at help@thefinestfudgeco.co.uk with your order details so we can get this resolved for you as quickly as possible 💛.

Kind regards,
Lara
The Finest Fudge Co. Team

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