Tens Arvostelua 

1 651
TrustScore 3/5 tähteä

3,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

The site has no actual numbers for the frame sizes and even if you contact them, no one replies. I like the lenses and I have bought sunglasses when they just started, and a few since. Now everything... Näytä lisää

Saanut 3/5 tähteä

Non sono nuovo ad acquistare un paio di occhiali da questo brand, e sono sempre rimasto pienamente soddisfatto, fino ad oggi. Gli occhiali che ho acquistato sono: modello WESTON con lente EVERGREEN e... Näytä lisää

Saanut 5/5 tähteä

Simple, bold design that we just LOVED instantly. Especially after doing lots of research on more ethical sunglasses. Super quick delivery with fabulous packaging (can recycle!). Highly recommended... Näytä lisää

Saanut 3/5 tähteä

The glasses have got far too expensive. I've been buying them for years now as I love them and I've always been loyal to Tens, I love the classic style ones but there's never any decent colours now. I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aurinkolasit

Erilaisten ulkoisten lähteiden tuottama tieto

Tens drench your view in rich, cinematic tones full of clarity & colour. Our custom filter lenses immerse you in a world reminiscent of a distinct time, place or feeling - an experience you'll want to revisit time and time again. Sunglasses by photographers. Born in Scotland. Developed in France.


Yhteystiedot

3,2

Keskitasoinen

TrustScore 3/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,2

Kaikki arvostelut

(1 651)

2 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Cannot fault anything at all

I've been tempted to get these glasses for a while, Wes Anderson is my favourite director and seeing that I can get glasses that give the world a golden overcoat was phenomenal (especially living in grey England.) The delivery was quick and I knew that if I didn't like the frame I could send them back with no hassle. Honestly can't fault these people and they deserve more promotion and spotlight.

22. tammikuuta 2021
Saanut 1/5 tähteä
Tens-logo

Vastaus yritykseltä Tens

Hey Andrea,

Thanks for getting in touch with us, and I'm so sorry to hear that your package has been delayed in getting to you. I have just replied to your email in regards to this.

Unfortunately like many businesses, we have experienced significant delays for packages this month due to new Brexit rules.
This is on top of COVID-19 restrictions as well as backlog from Christmas as well.

I have checked the tracking on your parcel and confirm that it is still moving towards your location.
All we can ask at the moment is for your patience and understanding whilst the postal service is slower than usual.

I will personally check back in on this for you to make sure that your parcel is not lost.

Thanks for your understanding
Derek

Saanut 5/5 tähteä

Love my spectachrome…

I’m very happy with my spectachrome glasses. Admittedly I was a little underwhelmed when I first put them on, but it turned out to just be the weather at the time and where I was (no colour any where). Under normal circumstances they work just as I was hoping. Customer service was also great. The glasses went on sale for Black Friday shortly after I made my order and they responded to my email quickly and refunded me the difference from the new sale price right away. I ended up grabbing a second pair from last year’s line. They haven’t made it to Canada yet but based on the quality of the first pair I’m excited to see how things look with the original lenses.

14. joulukuuta 2020
Saanut 5/5 tähteä

See the world differently

I started following this brand since it was kickstarter, the first ones I bought had a red wine frame, and I still have them, they became my favorite sun glasses, and the hard thing is that they are very addictive, once you use them, there is no turning back!

This brand also became a great way for me to gift those special friends with what I call a truly visual experience. I know, there are many reviews, but treat yourself once and you'll see that this is just not another fan review.

14. joulukuuta 2020
Tens-logo

Vastaus yritykseltä Tens

Hi Juan,

Thanks so much for your message, and so sorry to hear that you haven't received your package.

I have just received your email this morning and am reviewing what has happened.
According to USPS the package was delivered on 8th of December, so it looks like it is an issue with the local postal service and a missing or incorrectly delivered parcel.

I have contacted you via email to get this fixed up and make sure you get your new Tens in your hands!

We will get this fixed as soon as possible for you.

Thanks for your patience,
Derek

Saanut 5/5 tähteä

Impeccable

I decided to finally bite the bullet and splash out on some good quality sunnies and I could not be happier. Solidly built and work exactly as advertised, the filtered world looks a lot nicer!

14. joulukuuta 2020
Saanut 5/5 tähteä

Great sunglasses

Great sunglasses. On my third pair. Nothing wrong with the others - l just love them. Colour clarity is such a pleasant change from the more recognised brands.

14. joulukuuta 2020
Saanut 1/5 tähteä

Please send it quickly because the…

Please send it quickly because the product I ordered for 25/08/2020 is not delivered yet.

27. marraskuuta 2020
Tens-logo

Vastaus yritykseltä Tens

Thanks for getting in touch, and sorry to hear that your product hasn't arrived yet. This is very unusual and we aim to fix these as soon as possible.

I've had a look at our postal tracking and have figured out what has gone wrong.
There was an attempted delivery at your address which was unsuccessful. Since then the product has remained at your local postal branch. As it wasn't claimed, it was automatically posted back to us.
Unfortunately, we haven't yet received it back at our warehouse, so we haven't been notified you didn't receive your parcel!

I have issued a replacement immediately which will be shipped by DHL, our fastest courier service.
I will personally check up on this over the next few days to ensure that you receive your package this time.

Apologies once again for the unusually long delay, and we hope that you love your new sunglasses.

Thanks for your patience and support.

Derek

**update**

I can confirm that the replacement was received on 30th November 2020.

Please let us know if you have any further issues and we will aim to resolve them immediately.
We hope you love your new Tens!

Saanut 4/5 tähteä

Tens original lens

I bought some original lens scout sunglasses in the summer. I was a tad disappointed when they arrived as I’d expected so much from them, but in the bright light of summer they were good but not fabulous. However, when September came along they really came into their own, the lenses really accentuate the autumnal colours and I utterly love them.

26. marraskuuta 2020
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