I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Näytä lisää
Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Näytä lisää
Yritys on vastannut
Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Al... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.
Yhteystiedot
Yhdistynyt kuningaskunta
- teatimebookshop.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great pick of books
Great pick of books. Biscuits are perhaps a bit pedestrian (but not enough to downgrade score). Well packaged. Highly recommended. Look forward to each delivery.

Vastaus yritykseltä TeaTime Bookshop
Really pleased, lovely surprise!
Had the box as a gift initially and loved it, nice to have a surprise and a cozy treat arrive in the post. Recently then ordered a box as a gift for a friend, who told me they loved it too. I had put the wrong delivery address by accident but customer service sorted it within 24 hours so the parcel arrived to the right place and on time. Really pleased!

Vastaus yritykseltä TeaTime Bookshop

Vastaus yritykseltä TeaTime Bookshop
Absolutely awful service/product - no delivery
Absolutely awful service/product - I subscribed to a 3 month book subscription for a present.
We have only received one of the three deliveries started in January. I have emailed & had no response.
AND then was sent a 'rate us' email, stating we have received our orders, which we haven't!!
A very disappointing experience, I hope this gets sorted ASAP, cannot just take money and not provide a product!!

Vastaus yritykseltä TeaTime Bookshop
Great value, great book box
Great value and great for getting to read things you might not usually pick up, to discover great new reads. Snack and drink along with the book, bookmark and post card is great value for subscription price. I look forward to receiving my box every month, highly recommend

Vastaus yritykseltä TeaTime Bookshop
Excellent service
Excellent service. Good selection of books.

Vastaus yritykseltä TeaTime Bookshop
Something to look forward to
I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

Vastaus yritykseltä TeaTime Bookshop
Great customer service
Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

Vastaus yritykseltä TeaTime Bookshop
What a fantastic idea
What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

Vastaus yritykseltä TeaTime Bookshop
Book was damaged
Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

Vastaus yritykseltä TeaTime Bookshop
Great customer service.
Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

Vastaus yritykseltä TeaTime Bookshop
Lovely online shop
Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

Vastaus yritykseltä TeaTime Bookshop
Interesting books
Interesting books. Delicious hot chocolate!

Vastaus yritykseltä TeaTime Bookshop
Unknown titles with brilliant storylines
All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

Vastaus yritykseltä TeaTime Bookshop
Disappointing bestseller hamper, last minute rush before Christmas
I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.
I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.
To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.
Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

Vastaus yritykseltä TeaTime Bookshop
The box always arrives in perfect…
The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

Vastaus yritykseltä TeaTime Bookshop
Perfection
The time to receive the box was great and the surprise for my doughter was perfect

Vastaus yritykseltä TeaTime Bookshop
It was lovely to receive quality books…
It was lovely to receive quality books and all the extra…breakfast tea…my favourite. June fox

Vastaus yritykseltä TeaTime Bookshop
Very unreliable delivery - missing books
Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.
Book choices OK but delivery reliability poor. Will not be renewing.

Vastaus yritykseltä TeaTime Bookshop
Don't use this for a Christmas present
The money went out, nothing turned up and no response to emails etc. One disappointed wife this Christmas.....

Vastaus yritykseltä TeaTime Bookshop
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