After seeing a wall waterfall in our neighbour's garden, we decided to order one over bank holiday weekend. Order delivered promptly a few days later and we are really pleased with the product. Not on... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ich habe beide Brunnen erhalten. Einen (den größeren mit Steinschalen) hatte ich bei OBI bestellt, den kleineren (mit Krügen) direkt bei Ihnen. Beide machen einen soliden Eindruck. Der kleinere Brunne... Näytä lisää
When building we had to add additional washers to make fit, screws too long Metal frame for gas bottle useless as needs more support, no needed to add to that too Stable top very uneven, so glasse... Näytä lisää
Yritys on vastannut
I've looked at all the toy kitchens I can find on the internet. Many of them looked neat online and very cost-effective, but there were mixed reviews such as difficult assembly and misaligned joints... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Teamson UK Ltd
Yrityksen kirjoittama
ABOUT TEAMSON
Welcome to Teamson! Online retailers of household goods, including the very best room décor, kids furniture/play kitchens and contemporary lighting.
Yhteystiedot
Unit G, Stafford Park 12, TF3 3BJ, Telford, Yhdistynyt kuningaskunta
- 01952916050
- support@teamson.co.uk
- teamson.co.uk
3,9
Hyvä
847 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brilliant item extra speedy delivery…
Brilliant item extra speedy delivery very pleased will definitely use them again
9. huhtikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Very Poor Quality and After Sales Service
Deeply disappointed with the product delivered, garden solar table - looks like it has been battered. Only similarity to the picture is the design - not shiny at all, have since noticed the same review on Amazon from another disappointed customer. Bought from the Range who told me that Teamson would deal direct - emailed them and the replies are sporadic - do I want a replacement - will you check it first before dispatching - no reply? Poor after sales customer service an opportunity to turn a dissatisfied customer round not taken.
6. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are sorry to hear of your dissapointment with the service provided.
Regarding the product finish, this has been raised with the Factory for further information/investigation.
I can see that all communications have been responded to within a 48 hour time period (excluding weekends).
Our Customer service team have been in communication to provide a suitable resolution, i can see that this has now been mututally agreed.
We thank you for the oppurtunity to assist and resolve the matter.
Please do not hesitate to contact us if you require any further assistance on 01952916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
There was a bit of a mix up your side…
There was a bit of a mix up your side in terms of delivery but you put this right.
That said, not with all of the products I ordered. This too was put right days later.
Charlotte Hawthorne was terrific. I was left very impressed with Teamsons.
20. maaliskuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Fantastic quality
Fantastic quality, bought a bathroom tall cabinet. Very spacious, a beauitful piece of furniture..love it....the delivery also was very fast. I will be shopping again with Teamson..Thank uou
22. helmikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your great review
We're happy to hear this, thanks for shopping with Teamson!
Please do not hesitate to contact us if you require any further assistance on 01952916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Fast delivery
6. helmikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are glad to hear this - Thank you for shopping with Teamson!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Quick delivery kept up to date on due…
Quick delivery kept up to date on due date. Disappointed with the strength of the solar light - very poor such a small light for a large product. Basically a metal table for outside - sadly I wouldn’t recommend
Updated 28/2/2024. Increased to 4 stars after receiving a replacement today. Thank you for responding appropriately with this issue it is greatly appreciated.
15. helmikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are sorry to hear of your dissapointment with your new Solar Fountain.
Due to the tiem of year, we do advise for the light to obtain a minimum of 2-3 days charge before turning it on the allow a full and complete charge.
After looking into this matter, i can see that our Customer Care team have been in discussion with you and a replacement item has been sent.
We thank you for your understanding throughout.
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Prompt delivery very happy customer
Prompt delivery, very well packed, clear instructions & package included necessary fixtures & fittings.
30. tammikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are glad to hear that you are happy with your new Teamson product!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Great product
Great product and great customer service. The blackboard and easel is sturdy and a big hit with my grandson.
29. marraskuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Genuinely fantastic service
Genuinely fantastic service. Shipping way faster than expected, very good pricing and easy solid build. Thank you!
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your fantastic review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Professional
12. tammikuuta 2024
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Very Pleased
My order was easy and delivery was prompt, the unit is well made and go's togther easily. if l had one thing to like it more it would be taller or have a base it could go on top of otherwise we are very pleased.
9. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your great review - we are pleased to hear that you are enjoying your new product!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are glad to hear that you are happy with the service provided!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Lovely product and excellent delivery
29. joulukuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your great review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Poor quality products, poorer customer service
What a horrible company to deal with! Charlotte was incredibly rude in her response to us. We ordered a vanity for our daughter through Amazon and it was delivered shattered, we returned it only to be “told off” by Charlotte as apparently they didn’t want the return. A 20kg box is not our responsibility to dispose of. We then tried ordering the same product through b and q, the item once again arrived damaged. We contacted Teamson and were told they didn’t want it back and we have to dispose of it at our own cost! The products are poorly made and the customer service is appalling. Both boxes we received said manufactured in 2021, so it seems they are trying to get rid of old stock! Avoid at all costs!
RESPONSE
Why would we want a replacement for something that has been delivered broken twice, it just shows the poor quality of the product. We have not received an apology from Charlotte or anyone else from your company. Regarding disposal of a faulty item, this should not be the responsibility of the customer if the product is faulty. We ended up having to PAY to dispose of it as how else would you dispose of a 20KG box. The company is awful and the products are as bad. AVOID!
21. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are very sorry to hear of your dissapointment with the service provided.
Upon investigation into this matter, i can see that an item was delivered after ordering with Amazon - Charlotte responded to your images and message apologising for the condition of the item and a replacement was offered, as the message sent by yourself was the late evening of 15.12.23; our offices were unable to respond until the morning of 18.12.23 as we are not open on weekends. A replacement item was refused as you had confirmed that you had already organised an independant return of the item, a refund was then issued to yourself urgently.
Regarding the order received with B&Q, it is regretful that this also arrived with areas of defects/damage. Once the initial contact was recived from yourself, Charlotte promptly asked for images to then assess and provide an immediate replacement part/product dependant on the extent of the damage.
A replacement part/product was refused by yourself and you then requested for a return - We responded to notify that as the item was damaged, we would not request a return from yourself and would simply issue a full and complete refund for the inconvenience caused.
It is our standard practice that a return may not always be applicable if the product has particular elements of damage, this is due to the product having no further life span and this can also cause further damage when in transit back to our Warehouse - We kindly ask for applicable customers to dispose at their earliest convienience.
We are sorry that you feel this is a poor service, this is of course not our intention as we wish to assist and resolve all customer issues as quickly and promptly as possible.
It is also correct that a number of our products may have been manufacturered prior to 2023 - This does not alter or affect the quality or integrity of our products.
Please do let me know if we can assist any further with this matter.
Kind regards,
Amy
outstanding quality in product and…
outstanding quality in product and delivery services.
11. joulukuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your great review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Review of Bathroom wall cabinet.
Thank you for your approach for a review of your product.
I purchased a Bathroom Wall cabinet that has faux slatted doors and an attractive moulded surround. It fits perfectly in the required location, and I am totally satisfied with the outcome. The delivery time was excellent as was the instructions for assembly. Indeed the instructions were far superior to many other products supplied by other companies in the past.
7. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are very glad to hear that you are happy with your new item!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Fast service
It was a Black Friday when we purchased the item and it arrived to us super fast.
27. marraskuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your 5 star review!
Please do not hesitate to contact us if you require any further assistance on 01952 916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
Tried to cancel my order less theb…
Tried to cancel my order less theb 24hrs later as order a doll vanity desk not a chikds one they got back to me 48hrs later saying its alresdy been sent out i still have not received my order to be able to send it back
20. marraskuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
We are sorry to hear of your dissapointment with the service provided.
I can see that the order was placed on the evening of 17.11.23 (after office hours) which our Warehouse then processed the early hours of 18.11.23 - As we appreciate an email was sent to ourselves within 24 hours, all orders are processed extremely quickly to ensure we are able to deliver all products as efficiently as possible.
Once an item has been collected by the couriers, we have very little power to stop dispatch - however i can see in this instance that the order was stopped and returned to our Warehouse and a refund was issued to you as soon as the couriers returned the item to ourselves.
We are sorry that you are unhappy with your experience, please do let us know if we are able to provide any further assistance.
Kind regards,
Amy
Well when I bought the solar powered…
Well when I bought the solar powered fountain it was broke I sent it back and got my money back and went on eBay and bought the same fountain and that one was ok not damage I will be dealing with you at a later date thank you Mr j birch
13. marraskuuta 2023
Vastaus yritykseltä Teamson UK Ltd
Hello,
Thank you for your review
Please do not hesitate to contact us if you require any further assistance on 01952916050 or email us at support@teamson.co.uk.
Kind regards,
Amy
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