Just this month I have fixed the corner of an induction hob that had broken off ( saving me about £300 replacing it for my tenant) , and my dehumidifier (a little sensor inside had end broken off, now... Näytä lisää
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Très décevant. Les promesses sont alléchantes mais les 3 situations dans lesquelles j’ai testé Sugru se révèlent être un échec cuisant! - réparation d’un jouet plastique (tenue après remise en uti... Näytä lisää
Yritys on vastannut
I’ve used Sugru for numerous projects over the years—dog chewed cords, adhering phone mounts to a car’s dashboard. My favorite project, though, involved securing a wine rack to a mirrored wall in a ba... Näytä lisää
Yritys on vastannut
Es wurde Einfuhrzoll und damit eine pauschale Bearbeitungsgebühr der deutschen Post fällig. Der Preis inkl. Versandkosten hätte sich damit verdoppelt! Ich habe die Annahme verweigert und bin gespan... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Unit 2, 47-49 Tudor Road, E9 7SN, London, Yhdistynyt kuningaskunta
- +44 (0) 20 7998 0022
- hello@sugru.com
- sugru.com
3,6
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Très décevant
Très décevant. Les promesses sont alléchantes mais les 3 situations dans lesquelles j’ai testé Sugru se révèlent être un échec cuisant!
- réparation d’un jouet plastique (tenue après remise en utilisation 2 min)
- câble téléphone (tenue 2 mois)
- crochet mural ( n’a jamais tenu)
À fuir
25. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sugru
Bonjour Stéphanie
Je suis désolé que vous ayez eu des résultats décevants avec vos réparations. Normalement, ces réparations fonctionnent très bien et de nombreux membres de notre communauté les ont trouvées très utiles pour ces projets particuliers ! J'aimerais en savoir un peu plus sur la façon de vous aider et de résoudre ce problème. Veuillez nous envoyer vos coordonnées et des photos du Sugru que vous avez utilisé (le Sugru a une date d'expiration et peut ne pas fonctionner aussi bien que prévu s'il est périmé) ici : hello@sugru.com. Nous nous réjouissons d'avoir de vos nouvelles.
Nous vous souhaitons bonne chance,
Service clientèle de Sugru
Absolutely incredible product
Absolutely incredible product! Sugru is not only an ethical replacement for glues, modelling pastes and putties...but it has obviously been formulated by genius scientists. It is so simple to use, does not stick to fingers, and it is so easy to obtain a smooth, uniform finish....AMAZING!!!
22. syyskuuta 2022
Vastaus yritykseltä Sugru
Hi Sue
Thank you for taking the time to post this great review! We couldn't agree more and also think you are incredible for having such amazing knowledge about Sugru, how to use it, its many uses and best of all the helpful recycling capabilities it has! Just as the creator of Sugru is a genius, so are our community members in the great and innovative ways they find to use Sugru- much like you have! If you would like to share any of your hacks or fixes, please upload them here https://sugru.com/upload which will also automatically enter you into our competition!
All the Best,
Sugru Customer Support
Absolutely useless
Absolutely useless, tried to use in a fridge repair ( as it came up in suggestions ) left for 4 days to cure , broke instantly DO NOT USE IN FRIDGE REPAIRS. VERY DISSAPOINTED AND MONEY WASTED!. will never use again
20. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sugru
Hi Ellie,
I'm sorry to hear about the disappointing experience when fixing your fridge.
There could be a few reasons why the fix didn't work out on this occasion.
Sugru has an expiry date printed on both the outer packaging and individual sachets inside. If your Sugru was expired or near expiry, it wouldn't work properly anymore and therefore couldn't bond.
Secondly, the surface you tried to fix might've been wet or greasy. Sugru sticks to clean and dry surfaces easily, but won't stick to a wet surface.
Moreover, fixing with Sugru inside fridges and freezers is a bit tricky! The thicker the layer and the lower the temperature, the longer it will take to cure inside the fridge. In some cases, it takes even up to 2 weeks to cure! That's why we often recommend taking the part/drawer/shelf out of the fridge if possible, wiping it clean and dry, and fixing it with Sugru at room temperature.
Could you please drop us an email at hello@sugru.com? We'd love to find out more about your fix to see where something went wrong and help you to fix your fridge.
I'm looking forward to a reply from you!
All the best,
Sugru Customer Support
Not as advertised and expires
In theory this is a great idea. Unfortunately this is what happens when hipsters get involved. Sugru does not work as advertised and it expires. Seems to have the same planned obsolescence that they're supposedly fighting. Perhaps pack it in a vacuum? Got the job done with a three year old tube of roofing silicone. Best to stick with the classics.
15. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sugru
Hi Hamish
We are sorry to hear about your experience with Sugru on this occasion.
Sugru does indeed have a life span that can be extended by up to 3 times by putting unopened packs in the fridge, ensuring many years of usability.
Like many other glues, Sugru does become hard when exposed to air and is sealed in sachets that prevent any air from entering until the pack is opened for use.
Please get in touch with us at hello@sugru.com with some extra details so we can sort this out for you as quickly as possible and you can give it another try!
All the best,
Sugru Customer Support
Fan fin fixed! :)
The day I received my Sugru order one of the fins in a fan we had broke. My immediate reaction was to throw the whole thing away but then I thought lets try to "sugru" the fin. 48 hrs later I cautiously tried if it worked on the small gear of spinning, honestly I thought the whole thing would spin off and bump around the room. Apparently sugru worked like a charm and my fan spins even on high gear and is as good as new!! I was honeslty impressed because the broken-sugrued fin is subjected to A LOT of centrifugal force all day everyday and ten days later its still there! Thanks sugru!!
26. elokuuta 2022
Vastaus yritykseltä Sugru
Hi Anna This is fabulous! Thanks so much for sharing your awesome fix and we are thrilled that your fan is working so well! Really pleased to hear your little sachet of mighty Sugru is holding your fan fin in place and providing you with much-needed breeze!
Please inspire us and the community with this great fix by uploading a photo of your fix here https://sugru.com/upload and you will automatically be entered into our monthly competition!
All the best
Sugru Customer Support
As Expected...
My product assortment arrived quickly, and in good order. My most recent use was to repair the earpiece on a friend's glasses.
5. elokuuta 2022
Vastaus yritykseltä Sugru
Hi Dianne
Thanks so much for your great review and for sharing this really helpful fix with us - this is what good friends are for - helping each other with life's essentials. I'm delighted to know you have tried our other products and had similar great results! Please do share any fabulous hacks you have with us and our community by uploading your photos here https://sugru.com/upload and they will automatically be included in our competition!
All the best
Sugru Customer Support
Vastaus yritykseltä Sugru
Hi Gemma
Thank you for the awesome review you have taken the time to share with us! We love it when our community has such a great result from our products and services as this is what we consistently aim for!
Enjoy and if you have any great hacks or fixes you would like to share with us, please upload your photos here https://sugru.com/upload and they will automatically be entered into our competition too!
All the best,
Sugru Customer Support
Mouldable Glue doesn't work - complete garbage
Mouldable Glue is complete garbage. I tried to use some to form a bond around a cell phone charger cord, and it fell apart within days. Tried to use some to repair a handle that had broken and the screw was exposed, and it just fell of after hardening. Plus, if you don't use it right away, it just hardens inside the airtight packet the sticks come in, rendering it truly useless. I have no idea how people give this product a positive review, but it was an utter waste of money!
3. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sugru
Hi Dave,
We're really sorry that you didn't have a good experience with your Sugru on more than one occasion and realise this must have been disappointing!
We'd like to understand what went wrong here in more detail and get this sorted for you - Please drop us an email referencing your review and a order number if you have one to hand!
We'd like to help you get your cable fixed in no time!
All the best,
Sugru Customer Support
This product has so many practical…
This product has so many practical applications! I've used it from anything to household projects, fixing the bodywork on my vehicles, and kitchen projects as well as arts and crafts. It's unlike anything else I've ever used. Many thanks to the genius who came up with this invention. Not only useful but inspiring!
25. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Benjamin
This is music to our ears! Thank you for your kind words and superb review! It's really great to know how many uses you have found for this wonderful moldable glue! We will be sure to share this with our awesome inventor, Jane, too.
Please inspire us and the community with any hacks or projects you have by uploading your photos here https://sugru.com/upload and you will automatically be entered into our monthly competition!
All the best,
Sugru Customer Support
Vastaus yritykseltä Sugru
Hi Ann
Thank you for putting it so eloquently - we couldn't agree more with you! Delighted to know that it has lived up to expectations - consistently - for you.
Thank you for your great review!
All the best
Sugru Customer Support
A must for every home….
A reliable service and a wonderful way of saving and restoring items you love, also a great way to keep everything tidy with all the suggestions you get on how to use it along with the extra strong magnets…..well worth purchasing.
12. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Clare
Thanks for taking the time to share this great review of Sugru's products and service! You definitely speak our language and we are delighted you are part of our Sugru community of fixers, restorers of treasured items and all-round creative folk! Enjoy your Sugru and if you would like to share any of your hacks with us, please upload your photos here https://sugru.com/upload
All the best,
Sugru Customer Support
Very strong and versatile
We used SUGRU to attach a couple of old hooks to the inside of our kitchen cupboard doors in order to hang heavy/bulky pans that were too big to store normally. It was very easy to use and has proved to be very strong. It’s also good to know (since I’ve used it many times before) that it’s easy to remove from the surface if and when it’s no longer required without leaving any detrimental effects.
7. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Ann Thanks for this fabulous review! We can tell you are a Super Sugru-er! Great ideas and brilliant to know they are working so well for you! If you have any photos to share with the community, please upload them here https://sugru.com/upload and they will go into our competition too!
All the best,
Sugru Customer Support
Good and versatile
Good. I used it to fix a pot handle, create a zip tag on a coat and put some hooks on the wall. Very satisfying
6. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Carol
Thanks for taking the time to share your review - it sounds like you are good at recycling and spotting a fix that can preserve your treasures! We are delighted to know that Sugru has been the inspiration and perfect fit for your creativity and your crafting skills!
All the best,
Sugru Customer Support
Customer service is supreme!
Customer service is supreme!
Product has done well with several odd little essential projects.
Store in frig! It has a shelf life!
3. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Kim
Thanks for this fabulous review and your kind words - it's great to know we are upholding our service in all aspects. We are delighted it has preserved some of your essentials and you've 100% got it - storing it in the fridge extends its life up to 3 x longer than usual!
All the best,
Sugru Customer Support
Sugru for the win.
Sugru is my first opinion when repairing or even prototyping.
Thank you for a great product.
3. kesäkuuta 2022
Vastaus yritykseltä Sugru
Hi Kent
Thanks for this great review and for taking the time to share how useful you find Sugru! Putting Sugru at the top of your list shows you are great at recycling and repairing, just like the Sugru community!
All the best,
Sugru Customer Support
Sugru moldable silicone is AWESOME
Sugru moldable silicone is the most helpful tool that I have! The company puts out a wonderful product, and I keep finding new uses for it (most recently fixing a small hole in my house's siding). I love that it now comes in multiple colors as well,
28. toukokuuta 2022
Vastaus yritykseltä Sugru
Hi Kurt
Thank you for this glowing review! We are delighted to know you have found it so useful for so many things! Yes, the colours are great and make for easy-on-the-eye fixes and really brighten up a hack!
All the best,
Sugru Customer Support
Trying to sell my 07 VW
Trying to sell my 07 VW. Pretty much all was good but the driver's rearview mirror had fallen out. Super glue wasn't working as the surfaces were uneven. Sugru worked.
26. toukokuuta 2022
Vastaus yritykseltä Sugru
Hi Jay,
Thanks for taking the time to leave this review!
All the best with selling your car, we're happy Sugru did the trick!
Team Sugru
good price prompt delivery very useful…
good price prompt delivery very useful product nice colours for different tasks
22. toukokuuta 2022
Vastaus yritykseltä Sugru
Hi John
Thanks for the time to share this great review and glad to hear we ticked these boxes for you! Sugru is great for so many reasons!
All the best,
Sugru Customer Support
I used Sugru to reattach my microwave…
I used Sugru to reattach my microwave handle that broke. Works perfect.
5. toukokuuta 2022
Vastaus yritykseltä Sugru
Hi Diane
This is a great hack!
It's good to know that it is working so well because microwave handles tend to need a good pull when opening them!
Thanks for sharing this with us and thanks for the awesome review!
All the best,
Sugru Customer Support
REPAIR then Reuse!
This is the stuff! It works great and lasts forever (roughly) If you care about the planet and don’t like waste, get Sugru and use your creativity and imagination to make the world better.❤️
9. huhtikuuta 2022
Vastaus yritykseltä Sugru
Hello Peter
I love this! This is how we feel too!
Sugru really lights us up and it's great to hear our customers are having the same experience!
Thank you for your kind words and excellent review!
All the best,
Sugru Customer Support
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