me too. I already stop its service,but the automatic renew is on. I immediately asked refund one day after they charge the money. Even i start a ticket on their website, they will ignore you and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use rhe Cost Calculator Pro. We find the calculator works across all platforms and is really quite beautiful in the excellence of its design. I LOVE the way we can define functions and variable... Näytä lisää
Yritys on vastannut
I mean exceptional is not a suitable word for them. These guys are something else. I Highly recommend their extra ordinary themes, plugins and especially their Customer Support. I have used their... Näytä lisää
Yritys on vastannut
Minha experiência com a Stylemix não poderia ser melhor: Tenho o tema Mastersrudy e o plugin Pro Plus e segui toda a documentação. Tenho mais de 4 mil alunos em meu LMS e não tenho nenhum problema. O... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.
Yhteystiedot
Yhdysvallat
- stylemixthemes.com
4,3
Erinomainen
155 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
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Assistance
Reached out to support with unusual request and received professional assistance which fully satisfied my needs! 100% recommended!
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your kind words and the 5-star recommendation. We are absolutely delighted to hear that our support team was able to handle your unique request professionally and provide a solution that met your needs. Knowing that you are satisfied with our assistance is the best reward for us.
Please feel free to reach out anytime if you have more questions in the future!
Best regards,
Very good Motors Plugin and superb tech support from Matthew Gordon
I had some complaints about the working and full functionality of the Motors Plugin and I raised several tickets for these issues within my Motors Plugin account.
I had a very good customer support help from Matthew Gordon, who has helped me throughout to resolve these issues.
Many issues were to do with Elementor upgrades and some with the Motors plugin itself, but at the moment it looks good.
I am still in the early stages of setting up my official website autobazar co uk with this plugin and will post further reviews (hopefully all good) on this blog.
I would like to give my special thanks to Matthew Gordon for taking ownership and in a very polite, prompt and knowlegable way help me understand the issues and resolve them.
I would now like to recommend the Motors Plugin to anyone wanting to start an automobile website.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you very much for your feedback and the 5-star rating. We are truly delighted to hear that you are satisfied with our support and that your website is coming together nicely despite the initial challenges with Elementor updates. I will personally pass along your special thanks to Matthew Gordon. He will be thrilled to know that his polite and knowledgeable assistance made such a positive difference for you. We wish you the best of luck with the launch of your project, and we look forward to hearing more from you as your project grows.
Thank you for recommending our plugin!
Best regards,
Outstanding support and very helpful team!
I am very impressed with the support I received from StylemixThemes. The team was extremely professional, responsive, and went above and beyond to help me resolve my issues. Their technical knowledge is excellent, and they explained everything clearly, making the entire process smooth and easy. If you are looking for a company that truly cares about its customers and provides top-tier support, I highly recommend them!
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hi there!
Thank you so much for your kind words and for taking the time to share your experience with StylemixThemes. We truly appreciate your feedback. It means a lot to our entire team.
We’re really glad to hear that our support was helpful and that everything was explained clearly and smoothly. Our goal is always to go the extra mile for our customers, so knowing that you felt supported and well taken care of is incredibly rewarding for us.
Thank you for your trust and recommendation. If you ever need any assistance in the future, please don’t hesitate to reach out — we’ll be happy to help.
Best regards,
Great customer support.
Great customer support.
Lisa of Stylemix has helped me so many times!
I've been using Masterstudy for years now and the support is really superb.
I stayed with stylemix because of their great design, useful functionalities and low pricing, plus the support!
Five stars!
Keep it up!
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your amazing review and your long-term loyalty. We are absolutely thrilled to hear that you are enjoying our design, features, and pricing, and it is especially rewarding to know that our support has been helpful to you over the years. I will personally pass on your kind words to Lisa, as feedback like yours is the best motivation for our entire team. Thank you for staying with Stylemix, and we will definitely keep up the great work for you!
Best regards,
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you very much for your wonderful feedback.
We are delighted to hear that you were satisfied with the speed and quality of our support. Your kind words really motivate our team to keep providing the best service possible.
Please feel free to reach out to us again anytime you need assistance.
Best regards,
Very feature rich plugin
Very feature rich plugin. The setup was pretty straight forward and their support is brilliant. Special thanks to Matthew for his professional attitude and detailed responses to my questions.
21. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there! Thank you so much for your wonderful review and for taking the time to share your experience. We are absolutely thrilled to hear that you found the setup process straightforward and are enjoying the rich features of our plugin. It is especially rewarding to receive such high praise for our support team, and I will personally make sure to pass along your kind words to Matthew. I know he will be delighted to hear that his detailed responses and professional attitude helped you. Please feel free to reach out to us again if you ever need further assistance in the future.
Best regards,
Excellent services
Excellent product, highly configurable and beautifully designed. High-level, prompt, and effective support.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your wonderful review and kind words. We are absolutely thrilled to hear that you are enjoying the design and configurability of our product. It is also very rewarding for our team to know that you found our support high-level and effective, as we always strive to provide the best possible assistance to our users.
Please feel free to reach out to us anytime if you need help in the future.
Best regards,
Look for another solution, awful support
StylemixThemes continues to produce broken plugins/themes and refuse to provide any meaningful support. Each update results in critical errors and even worse performance than the last.
Their agents such as Matthew Gorden are disrespecful and provide "solutions" which break other features. When we reach out for further assistance they do one of two things:
1. Pretend there is no problem and try to shift blame.
2. Provide a custom patch-work solution which they promise will not break but will 100% break your site on the next update.
I would strongly recommend looking elsewhere, even if Stylemix seems to have a solution for you - IT WILL BREAK. You will be stuck contacting support on a frequent basis and dealing with their rude & disrespectful team, even to correct minor problems.
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for taking the time to share your honest feedback — we truly appreciate every voice from our community, as it helps us grow and improve. I'm genuinely sorry to hear that your experience with MasterStudy and our support team has been frustrating and disappointing. This isn't the standard we strive for, and I want to assure you that I will discuss this situation internally with Matthew and the rest of the support team to ensure that our communication always remains respectful and meets the high standards we set for our user support.
I would like to provide some context regarding the 'patch-work solutions' you mentioned. Upon reviewing your ticket history, I see that our team, including Matthew, frequently assisted you with customizations—specific changes to the design or functionality that fall outside the scope of standard support. Typically, these requests require hiring a 3rd party developer, but our team provided these custom CSS snippets and solutions free of charge because we genuinely wanted to help you achieve your goals.
However, it is important to understand a fundamental reality of web development. When a complex software product like Masterstudy receives a major update (introducing new features, design improvements, or bug fixes), the underlying code structure and CSS classes inevitably change. Consequently, custom code written for an older version may conflict with the new version. This is not a sign of a 'broken product,' but rather a standard maintenance requirement: custom modifications always need to be reviewed and updated after core software updates.
We are proud of our team for consistently going the extra mile to assist with requests beyond our support policy. We are saddened to receive this rating after the dedicated effort we put into your project, but we stand by the quality of our product and our commitment to our users.
Best regards,
I had a very good experience with…
I had a very good experience with StylemixThemes. The Cost Calculator Pro plugin worked reliably on my client projects, and whenever I needed assistance, the support team was responsive and helpful. Recently, I requested a refund for a renewed subscription that I no longer needed, and the support team handled everything quickly and professionally.
Great customer service and a trustworthy company — I appreciate the smooth and friendly approach.
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hi there!
Thank you so much for your wonderful feedback!
We are thrilled to hear that the Cost Calculator Pro plugin served your client projects well. We are also glad that our team was able to assist you promptly with the refund process. We always strive to provide a smooth, transparent, and friendly experience for our users.
We truly appreciate your trust in StylemixThemes and wish you all the best in your future projects. We’d love to see you again!
Best regards,
Good Product, Worst Customer Service
If I have option, I will give zero star. The custom support used to be supportive and informative. However, recent experience completely ruined that.
After using MasterStudy LMS and MasterStudy Templates (both paid lifetime) for 8 months, I suddenly found out from their online manuals that there is another MasterStudy Theme, as the current MasterStudy Templates have limited functions on editing shop pages, e.g. adding a category side bar.
I just want to know If MasterStudy Templates (paid version) is able to add a side bar on the shop page or not?
If not and the Theme has the function, I will consider to get a MasterStudy theme.
The question is simple, but the support staff basically threw me a MasterStudy Theme online manual link, without answering my question directly. not even want to provide a brief introduction on the Theme product. He just wants to close the ticket asap without any patience.
He even told me to open a new ticket for any further question. Serious? one question per ticket, even they are related to one issue? no wonder now it takes more than 2 days to get a reply after posting my ticket.
Good product, Worst customer support. At the start, I was thinking to buy MasterStudy Theme if MasterStudy Template does not work. Now, I need to think twice.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
I am sincerely sorry to hear that you have faced such a situation and were left with a negative impression.
Regarding the product functionality, our official website clearly and transparently lists all our products, including their descriptions and specific features. We always recommend that customers verify they are selecting the correct product before making a payment to avoid future complications. Additionally, we encourage users to test the product via our Live Site and Backend Demos prior to purchase.
Regarding the documentation links provided by support: We receive a high volume of requests daily. To save time for you, our agents, and other MasterStudy users, our team shares links to ready-made instructions. Our documentation contains detailed, step-by-step guides that are constantly updated and improved by our managers to make the information as accessible as possible.
If the information on our website or in the documentation is insufficient for you, please specify this in the support portal. We will definitely provide the missing details and, if necessary, update our documentation.
As for the wait time, our support agents typically respond within 2 business days. We are not currently observing any general delays. Could you please provide the Ticket ID where you experienced a delay? We will conduct an internal investigation to see what happened.
Best regards,
This is the second theme that I have…
This is the second theme that I have purchased from them. I love their layouts AND love their support.
They provide easy to follow instructions all the time.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hi there!
Thank you so much for your kind words and for choosing our products again! We are thrilled to hear that you are happy with both our layouts and our support team.
If you need anything else, please let us know!
Best regards,
I really like this Wordpress theme
I really like this Wordpress theme
Because it’s fully and covering many sectors / domains… that has been cool ! And then, fix rapidly any problem
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for such amazing feedback! We are thrilled to hear that you find the theme versatile and appreciate our quick fixes. It really motivates our team to keep up the good work!
Best regards,
Powerful plugin and excellent customer…
Powerful plugin and excellent customer support. They respond promptly and help you solve your problem. Highly recommended.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Wow, thank you so much for such an amazing review!
We’re really happy to hear that you find the plugin powerful and that our support team could help you quickly. Feedback like yours means the world to us and keeps us motivated!
If you ever need anything else, we’re always here for you.
Best regards,
Great Plugin and Outstanding Support!
I've had a great experience using this plugin. It works smoothly, is easy to configure, and offers all the options I need.
Most importantly, the support team is incredibly responsive and helpful. They resolved my issue quickly and professionally, and I truly appreciate their assistance.
Highly recommended thank you for the excellent service!
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for such kind words!
We’re absolutely thrilled to hear that you’re enjoying the plugin and that our support team could help you quickly. Feedback like yours makes our day and motivates us to keep doing our best.
If you ever need anything else, we’re always here for you.
Best regards,
A very good plugin
A very good plugin, with an efficient support !
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your kind words — we’re thrilled to hear you think the plugin is great and that our support has been efficient! Your feedback means a lot to us, and we’re here if you need any further assistance.
Best regards,
Great theme for auto industy
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for the kind words! We're thrilled to hear you think it's a great theme for the auto industry. Your feedback means a lot to us!
Best regards,
⭐ 1 Star (they do not even deserve it)
After the most recent update, my entire course layout broke. I am now seeing PHP preg_match() errors, my custom CSS stopped loading, and the whole design is completely misaligned. This update caused major issues that ruined the usability and appearance of my website.
I originally purchased the lifetime licence because I believed this would be a stable, long-term solution for my online academy. Unfortunately, it has been nothing but problems. The MasterStudy theme I tried before was extremely heavy and slowed my site down drastically — overloaded with drag-and-drop widgets and excessive JavaScript that destroys performance. I eventually had to switch to Kadence, which is much lighter, faster, and far more reliable.
Their widgets are poorly coded, full of bugs, and completely break responsiveness. The plugin is also very limited if you want to customise anything properly. Each update introduces new issues instead of fixing old ones.
Their customer support is painfully slow and unhelpful. I shared my experience in their official Facebook community after the update, and another user commented strongly agreeing and sharing similar issues — their comment was deleted. That says a lot about how they handle criticism and user feedback.
You are honestly better off fixing their mistakes yourself or using AI tools to code rather than wasting time with their incompetent support team.
I do not recommend this plugin to anyone unless you are highly tech-savvy and ready to repair their bugs on your own. For anyone running a professional website or online academy, this will waste your time and damage your design.
In short: bug after bug, slow support, heavy, unstable, and unreliable.
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you for sharing your feedback with us, and we’re truly sorry to hear about the difficulties you’ve encountered with the MasterStudy LMS plugin after the recent update. It’s disheartening to learn that your course layout, custom CSS, and overall website design have been affected, and we genuinely regret any inconvenience this has caused you.
We’d love to assist you in resolving these issues, but it seems we haven’t received an official request from you regarding the specific problems mentioned. If you’ve already submitted a ticket, please kindly provide the ticket ID number so we can locate it and thoroughly investigate your case. If no ticket has been opened yet, we warmly invite you to submit one with a detailed description of the issues and WP admin access at https://support.stylemixthemes.com/tickets/new. This will allow our team to dive into your setup and find a solution tailored to your needs.
Additionally, if you’ve sent an email, please let us know the address it was sent to so we can track it down. We also noticed that our Facebook representative reached out to request further details to review your case individually, but we haven’t received a response from you yet.
We’re here to support you and would be grateful for any information you can share to help us move forward.
Your experience matters to us, and we’re committed to working with you to address these challenges. Please don’t hesitate to reach out—we’re looking forward to hearing back from you soon!
Best regards,
Great theme....apart from theme the…
Great theme....apart from theme the author support is great. really appreciate their effort in giving solutions
to ticket raised. Customer support panel is so user friendly ....wonder why don't other theme developers use this kind of ticket support centre
18. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your kind words about the theme and our support team! 😊 We're thrilled to hear you find the customer support panel user-friendly and appreciate our efforts in resolving tickets. Your feedback means a lot and motivates us to keep improving.
If you ever need further assistance, we're here for you!
Best regards,
Stylemix support team provides expert…
Stylemix support team provides expert service with clear explanations.Response times are very good
6. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello David,
Thank you for your kind feedback! We’re delighted to hear that you’re pleased with our expert service and quick response times. Your satisfaction is our priority, and we’re here to assist whenever you need us.
Best regards,
Azienda seria e professionale
Quando hai un problema sono li pronti a risolverlo con gentilezza, professionalità e serietà. Ottimo servizio. Consiglio assolutamente questa azienda.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StylemixThemes
Hello there!
Thank you so much for your kind words! 😊 We’re thrilled to hear about your positive experience with our support team. Your recommendation means a lot to us, and we’re always here to assist with professionalism and care.
If you need any further help, don’t hesitate to reach out!
Best regards,
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.