Strata Arvostelua 

1 672
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had an appointment with Jeff 25th September at 11:30am due to a bit of an issue with work getting done to the house, but Jeff has come in on the ball and thoroughly looked round the house, double and... Näytä lisää

Saanut 5/5 tähteä

From the start we were blown away buy the helpfulness of Kathryn Read at Sublime . She went above and beyond at each step , we had full confidence in this wonderful lady . Honest and open it was an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Simon always goes above and beyond whenever he visits. He takes the time to make sure everything is completed to the highest standard and always checks that we are completely happy before he leaves. H... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Strata home’s Anthem Beverley is an absolute shit show, the houses are poor value for money. estate is appalling unfinished roads shoddy landscaping customer care team are a joke the list is endless.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kotirakentajat
  2. Aluerakennuskohde
  3. Rakennusyhtiö

Yrityksen kirjoittama

Here at Strata, we build design lead homes within the Yorkshire and Midlands area. We are passionate about design and detail but, above all, we care greatly about every single home that we build. Our pioneering spirit is founded upon years of experience and a genuine motivation to do the right thing. We believe in the art of the possible; producing quality homes that are beautifully designed, sustainable and affordable, is completely integral to our journey.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 73 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(1 672)

165 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Melanie and Sam the part exchange team…

Melanie and Sam the part exchange team where absolutely fantastic, they both were always on hand to help with any queries or to give expert advice.
They both are a big asset to strata, they went above and beyond what was expected making sure every thing ran as smoothly as it could.
They were both understanding when things were out of our control and helped by advising and even speaking with mortgage brokers and solicitors directly to help move things along.
I would recommend part exchange with strata due to the fact they gave a fair price for my old house along with generous extras and the guidance they provided and support offered.
Kiera in the sales office was polite and very helpful and informative, helping in securing a good price on both the part exchange and the price of the house.
I would like to thank the "team" for all there help and would recommend strata 100%...
Now we are all moved in let's hope the after service is as good.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Jen at Anthem in Beverley

Jen at Anthem in Beverley has been amazing from the moment we reserved our plot to choosing our options in our home! She is always super helpful, friendly and easy to talk to! We thoroughly recommend- the whole process has been so easy!

29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have absolutely loved having Bethany…

I have absolutely loved having Bethany Harris as my go to person at strata.
She was really truly invested in our move from start to finish, and I cannot thank her enough.

29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi,

Thank you so much for your lovely feedback. We’re delighted to hear how much Betty’s support meant to you throughout your journey. Wishing you all the best in your new home!

Saanut 1/5 tähteä

Terrible aftercare once we purchased a…

Terrible aftercare once we purchased a property from them - every small issue they would try to get out of putting right. The whole process was exhausting - I do not understand why they bother having a customer care department as most of the negative experiences are a result of their failings to correct issues - It is surely cheaper to resolve them than constantly looking to avoid blame.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Cal,

We're sorry to hear that you've found the aftercare process exhausting. We understand how important this stage is and it’s never our intention to cause any frustration. Like with all new build homes, your warranty covers genuine defects, which we carefully assess to confirm whether they fall within your cover. While we’re unable to include issues considered to be damage, we do aim to support you as much as possible within the scope of your warranty.

Many thanks,
Strata

Saanut 5/5 tähteä

First time reviewer on trustpilot but…

First time reviewer on trustpilot but credit where it’s due, loved the feel of the strata website for Anthem at Beverley so popped in without an appointment and was greeted by Jen. I have to say I have been most impressed with the experience so far, a well laid out complex of homes, a very welcoming and nuanced customer service from Mrs Hill-Wickham and very classy show home’s..(I feel my old furniture is just not up to par now).
Very much looking forward to continuing our business together.

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Gerard,

Thank you for taking the time to leave your first review and what a fantastic one!

We're so pleased to hear you had such a positive experience at our Anthem development. Jen will be thrilled to know her warm welcome and attention to detail made such a strong impression. We’re excited to continue this journey with you and help make your dream home a reality!

Saanut 5/5 tähteä

Jeff the painter

Jeff painted the nail pops and stairs. Very tidy, courteous and finished work looks great.
Thanks very much.

19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Alison,

Thank you for your kind feedback! We’ll be sure to pass on your thanks to Jeff, he’ll really appreciate it!

Saanut 1/5 tähteä

Our Unit has had issues of hob emitting…

Our Unit has had issues of hob emitting smoke since moving in November, this still has not been resolved leaving our family especially the children stranded

2. tammikuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Justin,

Thank you for providing more information as requested.

We understand the frustration that has been caused in your home. We have completed various checks to assist with moving this forward for you; however, as the warranty for all home appliances is held with the homeowner, we are limited in how we can assist with a manufacturer.

We understand that your concerns have now been raised with our Complaints Team, where a full review will be completed and a response provided to you in line with our complaints handling procedure.

Many thanks,
Strata

Saanut 5/5 tähteä

Barry & Dave 5*

We’ve just had Barry come in and sort some snagging and shrinkage on the property. He was professional, friendly and caring and has done a wonderful job! Going above and beyond.
Also previously we had Dave come and do some work and he too was professional, friendly and caring.
Thanks guys!

19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Alexandra,

Thank you for your kind words. We're so pleased to hear that both Barry and Dave made such a great impression. We’ll be sure to pass on your thanks to them!

Saanut 5/5 tähteä

Visited the Sales Office at Anthem

Visited the Sales Office at Anthem, Beverley today completely on spec and Jen was fantastic and couldn’t do enough to help. All my questions were answered so quickly and knowledgeably and we were able to have a fabulous tour of the show home too. Would highly recommend. Thank you Jen, we really appreciated your help and super advice.

14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Lisa,

Thank you so much for your wonderful feedback! We're delighted to hear that Jen made such a great impression during your visit to Anthem. We’ll be sure to pass on your kind words to Jen.

Saanut 5/5 tähteä

Amazing experience - cannot fault it from the first meeting with Jen from the sales office to the after care with Adam the site manager.

Anthem 2a -

It is clear that some people have bad experiences with new build properties… but we have been the complete opposite with Strata.

We first enquired about our new home at the start of 2025. From the moment we stepped into the sales office, Jen has made us feel extremely welcome and at home. She always has a smile on her face and is very polite and considerate, always having the customers best interests at heart. Not only that, but she is extremely knowledgable and good at her job! Every question we have ever had, she has either known the answer or gone out of her way to find out the answer and get back to us.

Special mention to Fran, also from the sales office who sometimes works there when Jen isn’t in. Fran is also extremely smiley and welcoming, and also knows her stuff and would go above and beyond to help us.

We cannot fault our experience with the sales team, there is not a single negative thing to say about them.

Additionally, the good customer service didn’t stop there. From the moment we moved in to our home, Adam (the site manager for Anthem) has been spot on. He has introduced himself early on and has continuously taken his time to check that we’re okay, to ask if we need anything, and to rectify any minor issues that we had. Adam has constantly been in touch with us to ensure that we have had the best and smoothest transition into our new home.

Additionally, as expected in all new builds, we had a small list of minor snags that we wanted to be rectified. However, from day one, Adam has gone above and beyond what he needed to, to ensure that ALL of our minor snags were rectified. No matter how big or small the job was, Adam would arrange it all on our behalf, and he would always ensure that our issues were fixed quickly, safely, and with the least disruption to us.

Not only that, but Adam has gone above and beyond to provide good customer service. For example, one of the minor issues that we had with our home, Adam was able to work with us and provide alternative incentives, almost in a way to give us additional ‘compensation’ for the small issues that we faced.

The actual house/build is superb too. Strata have a way of building and designing houses which make you feel at home from the moment you move in. New builds nowadays can often be boring and the similar, but Strata have managed to design their house in a way that still amazes me every time I step foot into my home. From the kitchen designs, to the huge patio doors and windows, to the bathrooms or the huge master bedroom. We have been extremely happy with the whole home and cannot thank the Strata team enough.

It is clear that the Jen, Fran, Adam, and all of the other site team at Anthem have had our best interests at heart from day one. In a day and age where new build developers can often get a bit of stick online, it is important to recognise and reward the good customer service that strata have provided.

13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Wow, Olly, what a review!

Thank you so much for taking the time to share such detailed and heartfelt feedback. We’re absolutely delighted to hear that your experience with Strata right from your first enquiry to settling into your new home has been so positive.

It’s wonderful to hear that Jen and Fran have made such a lasting impression, we will be sure to share your kind words with them both.

We’re equally thrilled that Adam has been there to support you throughout your move-in and beyond. It’s great to know his attention to detail and commitment to service has made your transition into your new home that bit easier.

And of course, we’re so pleased to hear how much you love your new home! Creating spaces that feel personal, considered, and full of character is exactly what we strive for, and it means the world to know we’ve achieved that for you.

Thank you again for recognising the efforts of the team at Anthem. Your kind words mean so much to us and we wish you many happy years ahead in your beautiful new home.

Saanut 5/5 tähteä

We’ve been to visit the show home in…

We’ve been to visit the show home in Beverley twice now and Jen has been amazing and just super helpful 🎉 she makes the experience so much better 😊

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Thank you for your lovely feedback! We're so pleased to hear you've had such a great experience visiting Anthem. We'll be sure to pass on your kind words to Jen.

Saanut 5/5 tähteä

Great service from the maintainer team

Barry & Mally came to fix the bathtub and shower screen. They carry out the job to a high standard and kept the bathroom clean and tidy. They were very friendly. Thank you

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Demi,

Thank you for your lovely feedback! We're so pleased to hear that Barry and Mally made the experience a positive one, your kind words will mean a lot to them!








Saanut 5/5 tähteä

We recently had some NHBC warranty work…

We recently had some NHBC warranty work carried out, and Strata sent Mally to complete a number of the remedial jobs. He did an excellent job — the work was completed to a high standard, and he was professional, friendly, and easy to have around the house.

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Josh,

Thank you for sharing your feedback. We're so pleased to hear that Mally delivered such a high standard of work and made the experience a positive one. We’ll be sure to pass on your kind words to him!

Saanut 5/5 tähteä

Excellent customer service from site managers

Having already had such an amazing experience with our first Strata house, this was our second purchase.
From reserving the plot to moving in, Keira and Lorna on the sales team at Attraction in Hull were amazing! Always happy to help, friendly and approachable and on hand to answer any questions during the run up to moving day.

Since moving in, site managers Charley and Carl have been exceptional at working through our snagging list and been thouroughly supportive at all times. Their dedication to customer care is exemplary and have made settling in to our new home a smooth and enjoyable process. We could not have asked for better service from them!

Abbey at customer services has checked in weekly with us to ensure that we are fully satisfied and been on hand to also make this process a smooth one.

We could not thank everyone on the team enough once again! -until the next Strata house!

Maria and Matt

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Wow, what an incredible review!

Thank you so much, Maria and Matt, for taking the time to leave such lovely feedback and for choosing Strata not once, but twice! We're absolutely delighted to hear that your experience has been so positive from start to finish.

Keira and Lorna will be thrilled to know their friendly and supportive approach made such a difference throughout your journey. It’s also fantastic to hear that Charley and Carl have continued that high level of care, helping to make your move-in experience as smooth as possible.

We’re also so pleased Abbey has been able to support you with regular check-ins, it’s lovely to know the whole team has helped make your new home feel just right.

Thank you again for your kind words and ongoing trust in Strata. We wish you many years of happiness in your new home.

Saanut 5/5 tähteä

Excellent service from Jeff very…

Excellent service from Jeff very efficient

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Jessica,

Thank you for taking the time to leave this feedback. We’ll be sure to pass on your kind words to Jeff!

Saanut 5/5 tähteä

Jen from Strata in Beverley is…

Jen from Strata in Beverley is fantastic, she has been most helpful in answering our questions in relation to the Lisbon Bungalow and I couldn’t fault her. Thank you so much for all of your assistance. It’s been a pleasure meet you.

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Catherine,

Thank you for your lovely feedback! We're so pleased to hear that Jen has been so helpful and informative during your visit to Anthem. It’s great to know she made such a positive impression, we’ll be sure to pass on your kind words.

Saanut 5/5 tähteä

An Inspiring and Encouraging Experience!

Having recently visited the Anthem Development we were delighted to meet Jen who was a sheer source of inspiration and information. Jen has probably been the best sales consultant we have come across in our search for a new property. Her knowledge and willingness to talk to use about every issue that concerned us deeply complemented Strata’s development. Jen’s encouragement and enthusiasm was motivating and yet at the same time she was not pushy and made us feel comfortable with whatever our decision would be. Just wanted to say the Anthem development is beautiful and well located and marketed by one of the most inspiring sales person on the team. Thank you Jen!

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Ryan,

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your visit to the Anthem development was such a positive experience.

It’s fantastic to hear that you felt informed and encouraged, that’s exactly the experience we strive to offer.

Thank you again for taking the time to share your experience, we hope to welcome you back again soon!

Saanut 5/5 tähteä

Jeff was just a spot on bloke

Jeff was just a spot on bloke. Polite swift and knew his stuff. Excellent customer services staff member who sorted the little jobs immediately.

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Strata-logo

Vastaus yritykseltä Strata

Hi Richard,

Thank you for your great feedback! We're so pleased to hear that Jeff made such a positive impression, we’ll be sure to pass on your kind words.

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