Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m 82 and have been suffering from ED, and struggling to reverse it, for several years. So I know a lot about penis pumps and for a long time have been using a very good, very highly recommended (and... Näytä lisää
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Näytä lisää
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Yhteystiedot
1107 S Westwood Ave, Addison, IL, 60101, Yhdysvallat
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Keskitasoinen
152 arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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This is a great company to buy from!
This is a great company to buy from. I purchased something with an old discount code and then noticed the new discount code was for even more money. They were nice enough to give me a partial refund since I’ve already placed the order. I have bought from them three times now and will buy from them in the future.
14. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello, thanks for your review, we are pleasure to offer you better goods and service. Have a nice day!
Recieved a product with a slight defect…
Recieved a product with a slight defect in it. Reached out to Sohimi and they sent out a replacement right away. Definitely would recommend. Thanks again.
2. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello, Thanks for your support.
Customer service was great
Customer service was great. They were quick to respond. They were kind and helped make things right.
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Thanks for your support.
Dont buy I paid for nothing they stole my money
LAST WEEK I ORDER SOMETHING VERY NICE FOR PLEASURE. I wait for my order i write the support for having information... They said to me my order arrive on 24 already but I never have my order! They dont want send me another toys or refund it's sad. I wrote many time they dont do nothing i lost with sohimi they dont fixe nothing... They tool me it's delivery but it's not true it's lie they stole my money be careful!!! THATS NOT WRIGHT DONT BUY FROM IM
23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
We do ship the goods at the first time. To ensure the timeliness of delivery, sometimes we ship through Amazon. Through logistics inquiries and a large number of checks, it shows that the product has been delivered and placed as per your request. If you have any questions, you can confirm and contact our customer service again.
Absolutely a scam
Absolutely a scam. Support is no help, claimed my order was delivered one day after I ordered and provided no shipping information. Go else where these are scammers
27. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Each of our orders will have corresponding shipping email alerts. Both the order number and logistics distribution information will be sent to users in a timely manner. If you have any questions about this, you can contact our customer service email and provide your order number, and we can also help you query.
Bought from the UK shop (.co.uk)
Bought from the UK shop (.co.uk) - their slick website with lots of reviews claims they provide fast shipping via UPS, DHL etc. First red flag was when the PayPal receipt was all in Chinese and the payment had been sent to a dodgy looking Chinese email address. In fact the item was dispatched from China via the courier Yun Express and took 6 weeks to arrive to the UK. Tracking was extremely limited (1 week in between scans) so it appeared the item had been lost every time I went to track it. It was sitting around in the UK for 2 weeks before being handed over to Royal Mail for final delivery, and the customs label declared my £95 worth of goods as a free gift with nominal value £2 - so they're knowingly breaking the law too by falsely declaring information to customs. As for the toys themselves... well they're good, but I won't buy from the Sohimi website again. Lots of third party sellers who provide faster delivery.
15. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello, We are sorry for delay, as some items are in stock at UK warehouse or DE warehouse, if not, your order will be shipped out from China factory. So it might take longer, hope you can understand, thanks.
100% recommended
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obvious labels on it. The inner sleeve is really nicely textured and tight, I can feel it structured like a real pussy. The different speeds make for a fun experience that got me close to finishing pretty quickly.
Would definitely buy again at Sohimi!
27. heinäkuuta 2021
Oma-aloitteinen arvostelu
WOW!
When I say wow, I mean WOW. What a powerful vibrator and the suction power is unmatched. Had me going very quickly. Was very soft to the touch and really easy to clean. Definitely will enjoy this toy!
23. heinäkuuta 2021
Oma-aloitteinen arvostelu
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