Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m 82 and have been suffering from ED, and struggling to reverse it, for several years. So I know a lot about penis pumps and for a long time have been using a very good, very highly recommended (and... Näytä lisää
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Näytä lisää
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Yhteystiedot
1107 S Westwood Ave, Addison, IL, 60101, Yhdysvallat
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Keskitasoinen
152 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The company itself is great always…
The company itself is great always ships out very fast and is discreet with the products packaging. The last product I got not so good the suction part okay. But overall twisting and feel was not a turn on at all.
24. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Great products and service...some of…
Great products and service...some of their products are mind blowing...you won’t be disappointed !!!
I personally have purchased over a dozen of their
products and have been fully satisfied, lol, with
every one..
24. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 1 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you a not-good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
The company was pretty great
The company was pretty great. When I contacted them with my disappointment with the product, they were quick to offer me a refund, though I wasn’t able to return an unused object which I thought was weird. My biggest issue with this experience is that I bought their nipple and clits toy, and it was incredibly weak. Some may like the fact that it’s not too powerful, But for me, it’s not powerful enough. The packaging was normal nothing too great about it. The product itself seems well-made just a little Issue.
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 monthes after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Shipping process and price went…
Shipping process and price went smoothly hence the 2 stars. That's it. Products are junk. Not even close to as advertised. No battery life or advertised satisfaction/sensations. Not for larger girths at all. Pass on these if you're looking for a good toy at an affordable price. They don't get you where you wanted to get!
25. helmikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 1 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Is there any quality problem? If yes, we can resend you a new one, thanks.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
10/10 would recommend
To start the pricing is incredibly low and the products I received are very high quality. The products are easy to use and they work great!!! Shipping was fast and packaging was discreet. Overall a very pleasant experience and I will definitely be a repeat customer!
25. helmikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
No good
It wouldn’t even turn on after hours of charging they said they’d send a new one but haven’t seen anything yet
24. helmikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
We checked the new one is on the way, please check it here:https://track.amazon.com/tracking/TBA319691640146 it will arrive tomorrow, hope you can check it, thanks.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Bought a new version of an old toy
Bought a new version of an old toy, really happy with the old one. Good and serious company , if you have any problems they will solve it
19. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
The perfect go-to for adults!
I really enjoy the assortment of items on Sohimi and have acquired a variety of their products. They never fail to satisfy and their customer service is excellent! For those without a regular playtime partner, there's no need to go to local shops or endlessly receive catalogs thru the mail with a disappointingly limited selection. Give Sohimi a try and you'll be sure to find something that turns you on; your sensual side will thank you!
30. tammikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
It shouldn’t be this difficult-it’s a pump and a big box
I’ve got two different people responding to my one email and both of them were giving me conflicting stories regarding a pump that I already and couple other things that other things have been delivered, but the pump is not. I’m trying out who to go to to get this because I need it here present last weekend. I ordered it two weeks ago. Appreciate your follow up. Thank you.
30. tammikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Our customer service has replied to your email. We would like to know which product you have not received so that we can check the information. According to the logistics information, all the packages have been delivered. So we would like to know which product you have not received and hope you can reply to our email. Thank you for your support.
Ridiculous!
I ordered 2 items and they were shipped separately - no big deal. When the first item arrived, it was not the same as what I had ordered. I reached out to customer service and they told me it's a "newer" version of what i ordered...yet it has less capabilities than the one that I ordered. That doesn't sound like much of an upgrade to me.
Secondly, the second item was shipped to my city, sat at some facility here for a few days - I figured it just needed assigned to someone's truck for delivery. 4 or 5 days go by and it's still at the facility! Next think I know, the tracking number tells me that my product is being shipped to TULSA!! That is many states away from me. I made my order the last week of January, and here we are Feb 11th, and I still have one downgraded version of the toy I wanted and nothing to show for the other one. HORRIBLE first impression.
31. tammikuuta 2025
Vastaus yritykseltä Sohimi
Dear customer,
After checking the logistics information, you received the package that you said the logistics had not been updated before, and you also received the package we resent to you a few days ago. We hope you can keep the product and do not need to return one of them, but can you update your review? Thank you very much for your support and understanding. Your support is our driving force to move forward.
Vastaus yritykseltä Sohimi
Hello,
Thank you for taking the time to review us..
Actually We replied your email when we received it, please check your mail box or spam and we checked the tracking information, it was not updated, and we have arraneged to ship the order again, this is trk#4PX3001624411507CN you can track it here:https://www.17track.net/en hope you can delete the review, we are really sorry for this delay. Thanks.
Worked as expected.
1. helmikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Fast Customer Service
Products from here are fairly priced and fast shipping. When I needed help with a product, they were able to reply back in about an hour with a solution. Would use their website again.
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Professional Customer Service
I purchased a product in Sohimi around one month and a half ago (it took around 21 days from those 45 days (approx.) to arrive) The product sadly broke just after the 3rd usage and it made me worry for real as the warantee is supposed to be just 30 days since the date you bought. However, I contacted Sohimi Team and they answered me within the next 24h just as they claim in their web. They were communicative and kind and offered to send me a new product. I find the response very professional.
14. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you for your evaluation. Providing customers with satisfactory services is our aim. Thank you for your support. I wish you a happy life.
Great product
27. joulukuuta 2024
Vastaus yritykseltä Sohimi
Thank you for your evaluation. We are glad that our products can bring you fun. We wish you a happy life!
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