Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m 82 and have been suffering from ED, and struggling to reverse it, for several years. So I know a lot about penis pumps and for a long time have been using a very good, very highly recommended (and... Näytä lisää
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Näytä lisää
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Yhteystiedot
1107 S Westwood Ave, Addison, IL, 60101, Yhdysvallat
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Keskitasoinen
152 arvostelua
Pyytää asiakkailta arvosteluja
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I have purchased products from SOHIMI
I have purchased products from SOHIMI, and have always been happy with the results they give. Highly recommened
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Yeah man all good
30. kesäkuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Shipping was fast and discrete
Shipping was fast and discrete. Items arrived separately but everything was ok. What i recieved matched what was shown on the site
25. kesäkuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I am still waiting on the products…
I am still waiting on the products delivery and it’s been way over the estimated delivery date
27. toukokuuta 2025
Vastaus yritykseltä Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is on the way, please check it here:https://track.4px.com/query/4PX3001791508529CN?locale=en_US. Hope you can wait patiently, thanks.
Really good and amazing feeling
28. toukokuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Handled issues in a timely manner
Handled issues in a timely manner, happy with my experience
29. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. Since some products are shipped from overseas warehouses, it will take longer than local shipping. After checking, we found that your package was delivered at 9th. Please track it here>https://www.yuntrack.com/parcelTracking?id=YT2511521266062898 Thank you for your support.
The product arrived as scheduled and…
The product arrived as scheduled and was exactly as advertised.
28. huhtikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Great customer service
Great customer service. Excellent products.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Good value toy
Wish the remote had more functions on it, but the product is a good value. Also would have liked something to seal the power port so the toy could be fully submerged when washing.
26. huhtikuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Company seems sketchy
Company seems sketchy. Still haven’t received anything and details are clear
25. huhtikuuta 2025
Vastaus yritykseltä Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is on the way now, please check it here:https://track.4px.com/query/4PX3001740708253CN?locale=en_US. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
The vibration mode on the Hiver was not working
The vibration mode on the Hiver was simply not working. After 15 email exhanges with the Sohimi support service (hey, try this try that, send us a video, send us one more video, endless discussions) I got tired of all this, hence the one star. Don't believe for a second they will send a replacement or a refund. I'm sure they will have a nice reply to my review, it's so predictable.
24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 month after sale, we will give you a full refund or reissue you a new product.
We cannot judge which part of the product has a problem from your video. We also hope that you can provide a video that can show the problem of the product, so that we can find the cause and provide you with after-sales service
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Works as described
-Shipping was fast as I am located in Sweden
-Creative product - vibrations work as mentioned in the description with sound and manual
-Although the operation is satisfactory, functionally we realised that only vibration should not be targeted for men for pleasure, it would have been more useful if it had involved some sense of movement as well
28. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package has been delivered to your place. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
customer support is good and delivery is fast
The customer support is really helpful and they respond quickly. The package I ordered was delivered pretty fast.
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Haven't recieved my order
26. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package has been delivered to your place. Please check it here:https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9200190375729503372611 If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
The rotating assembly does not work
The rotating assembly does not work. You can hear it trying but it's like a gear or something is stripped out.
27. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Great Company and Customer Service
I was nervous at first to order from a new company. However, I've been very happy with what I've ordered from Sohimi! Everything has been great, shipping is reasonable, and recently, I found out their customer service is great too. I will definitely continue ordering from them moving forward.
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Products Advertised Well
Products are well advertised with photos, how to use, some with video. Delivery is good considering products are sourced in China.
25. maaliskuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
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