Sofology - Wednesbury Arvostelua 3 496

TrustScore 5/5 tähteä

4,9

Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!

Yritys on vastannut

Saanut 5/5 tähteä

We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgea... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

Came in to potentially get a new sofa

Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!

29. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Saanut 5/5 tähteä

Staff had great product knowledge

We saw two sales assistants on two separate occasions. Both had excellent product knowledge and navigated the pricing through the IT system with speed and skill on a range of the options we had shortlisted.

27. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Saanut 5/5 tähteä

Harrison was brilliant

Harrison was brilliant. He was helpful, non-pushy and knowledgeable. He provided us with more useful nuggets of information than DFS, the Italian place and Oak Furniture store. We appreciate good customer service and Harrison delivered.

28. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Saanut 5/5 tähteä

Very good

Quick and easy

23. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Hello, thank you so much for your review. We are so happy to hear this!

Saanut 1/5 tähteä

Don't buy sofas from Sofology

I bought a Sofa from sofology the Allure corner sofa. The sofa did not even survive 5 months of use. The leather started to peel in different areas. Reason was given we were using the sofa. A sofa is not for show is it is for use, my hands will go on there so will body oils. It doesn't mean the sofa should start to detoriate so early. I understand a year or 2 after sofas looses their look but it shouldn't peel to the point where the white cushion is showing. Im definitely sure this is not pure leather its mixed with plastics. I bought the sofa for nearly £4000 pounds. Please save yourself and do not buy from sofology. The worst quality sofa I have ever seen and used

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Saanut 5/5 tähteä

Great customer service

Great customer service. Only thing to improve was the wait on the sofa. 11weeks until it will be delivered!

24. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Saanut 5/5 tähteä

Would highly recommend Yameen (Yammy)…

Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which was perfect. I found him very helpful, knowledgeable and a pleasure to do a deal with. Thanks for a hassle free customer experience and keep up the great work! Danny

24. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 3/5 tähteä

I liked the fact we were not harassed on…

I liked the fact we were not harassed on entering, but when asked for help, it seemed above them as they all looked at each other, deciding who should come.

24. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thank you for your feedback. We're pleased to hear that you appreciated being able to browse without feeling pressured when you entered. We sincerely apologise that when you asked for assistance, the experience fell short of your expectations. We understand how frustrating that must have been and are sorry that you did not receive the level of service you deserved. Thank you for taking the time to share your experience with us.

Saanut 5/5 tähteä

First time buyer from Sofology

Friendly and not pushy. Tended to allow you to browse the shop and willing to help when required.
Better range and quality product than from other outlet's.

6. huhtikuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Saanut 5/5 tähteä

Amazing staff and atmosphere, thanks Patrycja

We’ve just left the store after buying a new chair for my dad. By far the most amazing staff and atmosphere of all of the stores, we visited them all! Patrycja was brilliant, so helpful and took extra time to make sure my dad was happy with everything and able to use the technology. All of the staff were helpful and approachable without ever feeling pushed, harassed or hovered over.
We will be back when it’s time for our next sofa! Thanks

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Saanut 5/5 tähteä

I have already completed a review and…

I have already completed a review and submitted it. We are extremely happy with staff, service and overall excellent experience 😀

9. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Saanut 5/5 tähteä

No pressure

Very clean store, welcoming sofologist who helped me find the sofa I'd seen on the website. Explains all options in the range and was very knowledgeable, no pressure at all to purchase anything

6. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Thank you for sharing Stephen!

Saanut 5/5 tähteä

Fantastic service

We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgeable and answered all our questions. He offered us lots of different options and went through different payment plans available. He gave us ample time to decide and never rushed us. He is a credit to the Sofology team.

4. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Yameen. Have a great day 😊

Saanut 5/5 tähteä

Staff were very informative and also…

Staff were very informative and also gave us time to think about our choice. There was no pressure on us to purchase which was very reassuring

4. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 5/5 tähteä

Great experience and quality products

We were greeted in a friendly manner and helped through the purchase by Abs in the Sofology Wednesbury store. The transaction was pleasant and seamless.

4. toukokuuta 2026
Sofology - Wednesbury-logo

Vastaus yritykseltä Sofology - Wednesbury

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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