Sofology - Rugby Arvostelua 1 518

TrustScore 5/5 tähteä

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Amazing customer service, as always! As much as I don’t order a sofa every day, or even year, I ordered my last one from you 6 years ago and experienced the same care. Justin at your Rugby branch was... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

First class customer service from Jodie

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

1. helmikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Saanut 5/5 tähteä

Great Experience at Rugby

We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

1. helmikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Great experience

Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

31. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Thank you for awarding us 5 stars!

Saanut 5/5 tähteä

Brilliant experience!

Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

31. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Thank you so much for your recommendation!

Saanut 5/5 tähteä

An amazing sales assistant who helped my 90 year old mum in finding the perfect chair for her. Nothing was to much bother and everything was explained clearly.

Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

25. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

We are so happy to hear that your mum found her perfect sofa. Thank her from us for choosing Sofology!

Saanut 5/5 tähteä

Lisa and Bart have been wonderful!!

Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

25. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Saanut 5/5 tähteä

Really helpful and easy to choose and order

Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

25. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Saanut 5/5 tähteä

Relaxed no pressure environment- it…

Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

24. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 4/5 tähteä

Positive experience

Helpful staff without being intrusive, well laid out store. Good selection of Sofas.

Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

24. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Thank you for your kind feedback about our store, range, and team - we really appreciate it. Regarding the delivery charge, this is set separately to ensure we can provide a dedicated, professional delivery service, including careful handling, transport, and delivery into your room of choice. Keeping it separate also helps us maintain transparent pricing on our products, rather than building delivery costs into every item. We do appreciate your comments and will certainly take them on board. Thank you again for taking the time to leave a review.

Saanut 5/5 tähteä

Great product range

We bought recently our sofa from the Elliott's Field retail area and the product range were great and mostly sales team are lovely and very professional, thank you Fran :)

10. tammikuuta 2026
Oma-aloitteinen arvostelu
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 5/5 tähteä

Lisa the sales rep was lovely gave us…

Lisa the sales rep was lovely gave us time and did not rush or push us, hospitality was great, had a coffee while we sat on our sofa we ordered. Can not fault the service we had in store. Thank you

19. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Saanut 5/5 tähteä

Fran was very helpful

Fran was very helpful
Store layout had plenty of space to look at all the sofas on offer

22. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Thank you for taking the time to leave a 5-star review!😊

Saanut 5/5 tähteä

A Most Positive Experience!

From walking into the showroom, to leaving after my purchase, I have been enormously impressed with Sofology as a company and with the incredibly helpful, knowledgeable and delightful staff employed there - in particular Lloyd, who is such a credit to the company. It seems absolutely nothing is too much trouble. Any questions were answered with patience and reassurance. I am a very satisfied customer regarding the buying process and look forward to my furniture being delivered. Great!!

21. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 4/5 tähteä

Great

Very painless experience, helpful not pushy good all round

17. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Staff were friendly and available...

Staff were friendly and available but not hovering or pushy. Once we had decided they were very helpful.

Special mention to Lloyd, who took our order. He was very personable and professional.

18. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 2/5 tähteä

Not fully informed of the costs

Sales team were extremely helpful and friendly. The insurance was explained clearly and in full, my only disappointment was when the invoice was sent through there was a cost of £129 added for home delivery! This was totally unexpected as there was no mention of this cost at all, if it was in the small print it was not pointed out nor did I see it. For this reason only I’m am rating low as I feel that I was miss leaded and not informed of the actual costs upfront. I am awaiting a response from Sofology.

17. tammikuuta 2026
Sofology - Rugby-logo

Vastaus yritykseltä Sofology - Rugby

Hi there, thank you for taking the time to share your feedback. I’m glad to hear that our sales team were helpful and that the insurance was explained clearly. I’m very sorry for any disappointment caused regarding the home delivery charge. Please be assured that delivery costs are outlined with every order as standard, but I completely understand that it wasn’t clear to you at the time. We will pass your feedback along to our team so we can look at ways to make this information more visible and ensure future customers are fully aware upfront. We truly appreciate your honesty, and I hope this helps clarify the situation. If there’s anything further we can do to assist you, please don’t hesitate to reach out.

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