Amazing customer service, as always! As much as I don’t order a sofa every day, or even year, I ordered my last one from you 6 years ago and experienced the same care. Justin at your Rugby branch was... Näytä lisää
Yritys on vastannut
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Amazing customer service, as always! As much as I don’t order a sofa every day, or even year, I ordered my last one from you 6 years ago and experienced the same care. Justin at your Rugby branch was... Näytä lisää
Yritys on vastannut
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Näytä lisää
Yritys on vastannut
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Näytä lisää
Yritys on vastannut
staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Näytä lisää
Yritys on vastannut
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Yhdistynyt kuningaskunta
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Visited the Rugby store today, I already knew which sofa I wanted to purchase, went for a 2nd look to make sure I still liked it and to order it. The lady was really helpful and went through everything. Didn't take long to order and set up the 0% finance. Would definitely recommend them

Vastaus yritykseltä Sofology - Rugby
Today I visited the Rugby store and what a brilliant experience I had with Bart, Lisa and the team.
I very quickly built a great report with Bart and I found him to be helpful, knowledgeable about the products and extremely friendly.
Lisa joined us and helped me to understand some of the additional insurance cover available with the purchase of a sofa and again she was able to clearly explain the benefits without making me feel like I was being forced into buying anything that I didn't want.
Both Bart and Lisa made the sofa shopping experience fun and enjoyable. We had a real laugh whilst completing my purchase.
I honestly thought that I would go into the store to 'try out' the sofas before coming home and placing the order online, I'm so pleased I didn't do that and instead received great help from Bart, who made the whole process easy, simple and an honestly fun experience!
If only more people in customer facing roles were like Bart, who is without doubt, a true credit to the store.

Vastaus yritykseltä Sofology - Rugby
Thank you for excellent service and support during the visit to the store

Vastaus yritykseltä Sofology - Rugby
Fran and Lisa were amazing and the other staff didn’t get names were also just as attentive. Thanks for your help.

Vastaus yritykseltä Sofology - Rugby

Vastaus yritykseltä Sofology - Rugby
Good showroom staff member was friendly and professional.

Vastaus yritykseltä Sofology - Rugby
Great customer service, set up link in email so I could complete order at home & sale still goes through to store

Vastaus yritykseltä Sofology - Rugby
Bart supported us with the sofa purchase easily and was very supportive, friendly and helpful 😀

Vastaus yritykseltä Sofology - Rugby
Definitely a good choice, plenty
Of choice and great service. Sales personal not pushy but Informative.

Vastaus yritykseltä Sofology - Rugby
Very friendly. Not pushy. Smiled all the way though the process and nothing to much for them while I was asking lots of questions.

Vastaus yritykseltä Sofology - Rugby
We were looked after very well by Fran our consultant at the Rugby Sofology store. Her advice and attention to detail was superb in choosing the best sofa for our colour scheme and delivery location narrpw door dimensions needs. Well done Fran and thanks for tge coffee 🥳👍🏻😀

Vastaus yritykseltä Sofology - Rugby
Fantastic service by Bart and Store Manager Jason. As always, so smooth and easy to deal with and they made the whole process smooth and easy

Vastaus yritykseltä Sofology - Rugby
Lloyd help me through my purchase today. Extremely polite and professional.

Vastaus yritykseltä Sofology - Rugby
The young lady that sold us our new couch was a bit dizzy, but she more then made up for it in personality and helpfulness.

Vastaus yritykseltä Sofology - Rugby
Sales assistants were helpful, knowledgeable and provided excellent service without being overly intrusive.

Vastaus yritykseltä Sofology - Rugby
The guys in the Elliots field store were fantastic. We didn't feel pressured to buy and Bart in the store was hilarious. I didn't feel like we needed a sofa but my boyfriend felt different and Bart was joking with us the whole way through. The whole team took the time to have a laugh and explain the sofas when I had so many questions. They lent us a sample and then we went back and brought a few days later. We have yet to see what delivery is like but Jodie also explained the process and how everything works she even upsold a cleaning kit! Amazing job guys defo be back to buy again.

Vastaus yritykseltä Sofology - Rugby
A very knowledgeable and understanding sales person

Vastaus yritykseltä Sofology - Rugby
Incredible experience from the whole team as soon as we walked through the door! Bart you were fantastic and couldn’t have been more accommodating! There was no pushing for sales and no pressure for us to buy. We ended buying 2 sofas. Excellent customer service and thank you for being ‘super duper’ helpful!! :)

Vastaus yritykseltä Sofology - Rugby
Amazing service at Sofology Rugby! There was zero pressure, just honest guidance, Fran explained everything clearly and quickly and was so friendly. It made the whole process stress-free. Thank you!

Vastaus yritykseltä Sofology - Rugby
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