Snapmaker Arvostelua 

I have no complaints and had no ideal what this device could actually do. Better than expected. For me this has been a game changer. !!!!😀😀😀😀

I love my Snapmaker U1 so much I purchased 2 more and may purchase more. I have only had 1 significant problem and the support team has been wonderful and prompt.

Never recieve my printer there for apparently it’s currently is my problem I have is one plate because someone stole it off my porch don’t know if I will buy another printer or not they should make it where u sign for it to recieve

Customer service is fast and efficient. I'm making full color 3D prints with minimal waste with my printer. I love it, what a great hobby. It's a little bit more hands on than other brands but it's also part of the fun.

Love your stuff, and honouring of open source.

I ordered some spare parts my U1. The delivery was very fast.

Fast shipping and great 3d printer.

The web page is easy to navigate and when they actually have stock to buy the postage is fast and well packed. I have had my U1 almost a year now and its been faultless. The snapmaker products seem to be of high quality unlike some of the other printer companies.so far I have been very happy with snapmaker my only wish would be to have more stock of there parts.

Support refused replacing defective parts.
Came in with a partially blocked nozzle

First time owner of a 3d printer, absolutely love it! About 670 hours and no fail whatsoever, great machine. My only complaint would be the noise when it as to print overnight just outside my bedroom, ever with the door closed it can be annoying. But once again (can’t compare since it is my first one but…) only successful print and no waste here.

Fast shipping, great packaging no damage, outstanding product in the U1.

Hola, todo perfecto, muchas gracias, el servicio de entrega cumplio el plazo estimado por ellos, aunque no todos los servicios son fiables por favor intenten elegir un servicio de reparto fiable y con garantías de entregas. Muchas gracias.

Todo correcto. El envio rápido y sin daños.

Livraison très rapide de la part de Snapmaker ! Le colis était particulièrement bien emballé, avec des pièces solidement sécurisées à l'intérieur. Cela donne une vraie impression de qualité et de robustesse dès la réception. Très satisfait

So far, my experience with Snapmaker has been great. From ordering the U1 and accessories, to tracking through delivery, to packaging, installation and support I have not found anything that has not been first class.

The product has performed well and has some awesome features for the class of product.

Well done Snapmaker.

Great printer! Unboxing and assembly was easy! Prints beautifully!

The Snapmaker is an absolutely amazing machine. Setup was simple, less than an hour. We were up an printing our first snap dragon and found ourselves just watching in awe at the speed and lack of waste. We are already in production and have a 2nd snap coming. No more X2Ds in my future as of now. I am 100% a snap fanboi!

1st my order was delayed after waiting I contacted them and they finally sent it.
2cd package received in terrible shape they tried to tape two boxes together to make one large one instead of shipping two boxes.
3rd items were missing.
4th items were damaged because they threw everything in the box with no packing.
They had me unwrap everything and send them pictures of what I received which I did. Then they had me send pictures of the damaged filament boxes, the cardboard spools were damaged and would not work with my AMS's, which I did. Then they wanted pictures of all the barcodes on the wrappers which I had thrown away so I retrieved them from the trash and sent those. Seven of the twelve filaments I received were damaged and they offered me $20 coupon, I refused. So out of my $292 order there was $56.87 worth of missing item, and the 7 rolls of filament were damaged all total $104.52 plus the tax at 9.85 for both totaling $171.37. All I asked for was $60 in coupons for the damaged filament and the missing items to be sent to me. But they would not be reasonable, so I filed a claim with my bank and am sending everything back. An extremely unhappy and disappointed and frustrated customer

COMMENT TO SNAPMAKER RESPONSE

Their response tries to infer that they were being helpful they questioned everything I said and never offered to even replace the missing items unless I agreed to keep the damaged filament with the $20 gift card offer. They did not offer the prepaid shipping label until after I had filed the claim with my bank and told them. They were not working on a resolution they just kept refusing to be reasonable all I wanted was to get what I ordered in new condition, not damaged. Their first response was for me to ship everything back and wait for a refund once they received the package back. Why would I take such a chance when their shipping department couldn't even get my order correct and undamaged the first time. So, I filed a claim got a full refund from my bank and sent everything back.

Snapmaker, get your house in order your shipping department caused this issue not me. And try and provide better customer service even when it's your issue.

Der Snapmaker u1 wurde mir in kürzester Zeit heile und sicher angeliefert.
Möge das Druckfieber beginnen.