the managed to keep my Jaws screen reader on going with out having to enter a knew actavating number, many thanks.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We purchased a device for my elderly mother to try. She didn't get on with it and the return and refund service was smooth and efficient. We were kept informed at every stage and received the refund v... Näytä lisää
Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.
The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ohjelmistoyritys
- ja myös
- Tietokoneet ja tarvikkeet
- Tietokonehuolto
- Tietokonekorjaaja
- Tietokonelaitteiden valmistaja
Erilaisten ulkoisten lähteiden tuottama tieto
Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.
Yhteystiedot
Welton House North Wing, Summerhouse Road, NN3 6WD, Northampton, Yhdistynyt kuningaskunta
- 01604 798070
- info@sightandsound.co.uk
- sightandsound.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great technical support from Edward
Great technical support from Edward. Knowledgeable, polite and helpful.
Prompt respond to order
So friendly and helpful and very…
So friendly and helpful and very efficient
A great experience with Sight and Sound…
A great experience with Sight and Sound Technology. I really enjoyed the Dragon Pro training. Thank you! I don't feel scared to use it now.
order
Quick order confirmation gives the most helpful information to ensure everything is delivered and ordered correctly.
Jaws upgrade
Jaws upgrade, easy to understand, and install. Prompt service as always from Sight & Sound, can't thank you enough.
Helpful and fast responses
Fantastic team
There were a couple of issues during my first session, primarily due to technical difficulties. I raised this concern to the team, and it was dealt with quickly and efficiently. Every staff member I spoke to, including the admin staff, line manager and customer trainer, was very personable and knowledgeable. The session after my first session was beneficial, and I am happy with the training I received. Thank you to Elaine, Carys, Caitlin and Caroline.
polite professional service
polite professional service - what a pleasant experience thank you
Thank you for a very good training…
Thank you for a very good training session, got everything I needed from it and learned a couple of extra things about my sight as well. Great to speak to someone who is so knowledgeable, helpful and interested in helping you as a person as well. Love the app and I am sure it will be most useful in my day-to-day working life.
Incredibly professional
Incredibly professional, helpful and proactive. A pleasure to deal with. thank you
Positive telephone experience
Admin very friendly and helpful in arranging a delivery for a replacement headset. Thanks.
Terrible for Disabled Students
I contacted them about my DSA (Disabled Students Allowance) PC and how it was going a bit slow. It's taken around 2 months from start to finish, I've been fobbed off, I've taken a day off work for them to "remote in" only for them never to call, I've not been given the correct information that I needed to return the equipment, I took a day off for the collection of the equipment who didn't show and I've had all of my disability access needs ignored. They have treated me like a teenager who is doing nothing but sitting around in their bedroom awaiting their call, as apposed to an adult who has other responsibilities. My PC has been returned today and is functioning but they've snapped off my headset attachment from the tower and I've had to remove the side panel to remove a loose screw rattling around...For an organisation that holds a DSA contract, they are not disability friendly or accessible and I wouldn't recommend them to anyone.
Go to place for software
Got to be one of the easiest software purchases I have ever made! All done over the phone, paid by card and license through within 24 hrs. It doesn't get any better than that. Thank you Sight & Sound, made my job a whole lot easier :)
Absolutely faultless
Absolutely faultless! Caitlin, on the front line in Sales, is absolutely superb and goes that extra mile to help. Just wonderful!
Highly professional customer support!
Hello Ash and all at sight and sound.
Just a quick note to say thank you so much for your assistance with my zoom text problem.
I have shut down and restarted the computer with no problems! Zoom text loaded as normal.
I can't tell you how great it is to contact a company where somebody actually answers the phone, helps you identify the problem and proceeds in a highly efficient and professional manner to resolve the problem.
The remote access and screen sharing is simply a lifesaver for someone in my position.
Many thanks again!!!
Extremely impressed with the support you offer.
Would it be possible for sales to contact me when the next version of zoom text magnifier/reader is available?
It's not cheap but, I've just had a big reminder of how much I rely on it!!!
Kind regards
Mr Leslie
Outstanding customer services and…
Outstanding customer services and professional services with speedy response and help. Motivated team always happy to help.
Quality service
One of the most helpful responses I've ever had from your company, this lady made me feel confident on how to proceed and what to do.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








