Sight and Sound Technology Arvostelua 

260
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

the managed to keep my Jaws screen reader on going with out having to enter a knew actavating number, many thanks.

Saanut 5/5 tähteä

We purchased a device for my elderly mother to try. She didn't get on with it and the return and refund service was smooth and efficient. We were kept informed at every stage and received the refund v... Näytä lisää

Saanut 5/5 tähteä

Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.

Saanut 3/5 tähteä

The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has d... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. ja myös
  3. Tietokoneet ja tarvikkeet
  4. Tietokonehuolto
  5. Tietokonekorjaaja
  6. Tietokonelaitteiden valmistaja

Erilaisten ulkoisten lähteiden tuottama tieto

Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

260 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(260)

31 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy to order

Easy to order. Prompt communication received about order and payment. Download link received as promised after payment.

16. syyskuuta 2026
Saanut 5/5 tähteä

Caitlin was fabulous

Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.

21. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This was disappointing for me

This was disappointing for me. As someone who works in education and needs text to type software this was recommended to me. Some research later I made the decision to buy it (paying for it myself). Having paid I awaited my download link, only to be sent an e-mail saying the price was incorrect on the website and that I needed to pay more money (which was doubling the cost) or receive a refund. I was under the impression that if a company advertised a product at a certain cost then the onus was on them to sell it at that price, no expect the buyer to pay extra.
On the plus side the money was returned to my account very quickly and I remain on the hunt for suitable software to use other than the dictate function on Word.

29. heinäkuuta 2026
Saanut 3/5 tähteä

Great item, however service a bit disappointing

The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has decided to take it and try it rather than go through the bother of sending it back. The order was also sent to us (sight loss charity) rather than directly to the recipient as requested, so this created extra work for us in having to arrange for the recipient to collect the order.

24. heinäkuuta 2026
Sight and Sound Technology-logo

Vastaus yritykseltä Sight and Sound Technology

Hello,

Thank you for taking the time to share your feedback. We're pleased to hear that you found the mobile phone at a great price, but we're sorry that aspects of your experience did not meet your expectations.

We understand your concern regarding the box arriving unsealed. While this does not necessarily indicate that an item has been returned or previously used, we appreciate that the packaging condition may have caused uncertainty and we apologise for any concern this created.

We're also sorry that the order was delivered to your organisation rather than directly to the intended recipient as requested. We recognise that this resulted in additional administration and inconvenience, particularly when supporting someone who needed the device urgently.

We value your feedback as it helps us identify areas where we can improve both our fulfilment processes and customer communications. If you would like us to review the order details further, please contact our customer service team and we would be happy to discuss this with you.

Thank you for choosing Sight and Sound Technology.

Kind regards,

Sight and Sound Technology Customer Services Team

Saanut 5/5 tähteä

high quality

im great product high quality and even got the vat refundedtill waiting for you to deliver my ruby

19. heinäkuuta 2026
Sight and Sound Technology-logo

Vastaus yritykseltä Sight and Sound Technology

Hello,

We're sorry to hear that you were concerned about the status of your order.

Your order was placed on 20 July and was temporarily held while we confirmed with you by email. whether VAT exemption could be applied. As assistive technology products can qualify for VAT relief for eligible customers, we wanted to ensure this was processed correctly before dispatching the order.

Once we received confirmation of your eligibility on 27 July, we immediately refunded the VAT and dispatched your Ruby the same day for delivery.

We appreciate that waiting for an update can be frustrating, and we're sorry for any inconvenience caused during this process. If you have any further questions regarding your order, please contact our customer service team and we will be happy to help.

Kind regards,

Sight and Sound Technology Customer Services Team

Saanut 5/5 tähteä

The package of the keyboard was…


The package of the keyboard was delivered on time, exactly as described. Friendly customer service that gave me the exact wajt time I would expect keyboard to be delivered.

17. heinäkuuta 2026
Sight and Sound Technology-logo

Vastaus yritykseltä Sight and Sound Technology

Hello,

Thank you for your wonderful 5-star review.

We're delighted to hear that your keyboard arrived on time and exactly as described. Providing clear communication and accurate delivery information is important to us, so it's especially pleasing to know that our customer service team was able to keep you informed and set the right expectations throughout the process.

We really appreciate you taking the time to share your experience and hope you enjoy using your new keyboard.

Kind regards,

Sight and Sound Technology Customer Services Team

Saanut 4/5 tähteä

All good

It was all easy to purchase. Would've been nice if the order was processed and link to the download was quicker as our employee needed it sooner than when it was eventually emailed to me.

14. huhtikuuta 2026
Saanut 1/5 tähteä

Poor accessibility

This company‘s website is extremely inaccessible, considering it’s specialises in products for disabled people.
Part of the problem, is that it was developed by people who actually have no idea about accessibility or accessibility needs. The company focus is purely on making money. Also, the overall design of the website hasn’t been updated in years. AA completely redesigned website taking into account the latest accessibility technique for Web building would be the way forward in the future.

7. huhtikuuta 2026
Sight and Sound Technology-logo

Vastaus yritykseltä Sight and Sound Technology

Thank you for taking the time to share your feedback.

We acknowledge that our current website is ageing and has limitations, particularly around accessibility and modern design standards. These are challenges we are already aware of and are actively addressing.

We are currently working on a full website redesign, on an updated platform, with a strong focus on improving accessibility, usability, and alignment with current best‑practice guidelines. Our aim is to ensure the new site provides a better experience for all users.

We appreciate you raising these points, as feedback like this helps reinforce the importance of the improvements we are making.

Kind regards,

James

Saanut 5/5 tähteä

Excellent service

I chose to upgrade my laptop and I am very happy with the help I received from the team. The emails were clear, responses fast and I received excellent support. Thank you very much!

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience

Great experience! Staff were helpful, fast to respond, and dealt with my upgrade very efficiently. They made the whole process very easy. Thank you :)

2. helmikuuta 2026
Oma-aloitteinen arvostelu

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