Evolution Power Tools Arvostelua 200

I ordered several products from this company and was assured that I would have them next day. Unfortunately I will not be getting them any time soon because UPS have sent my parcel somewhere else after confirming the delivery for the next day. I will not be dealing with Evolution power tools again as when I phoned to complain, their attitude was, that they weren't interested and I should have it tomorrow.
That doesn't help me get the job out that was promised to my customer. I would advise others to shop elsewhere or a different product as their customer service is well beyond a joke.

I have 3 Miter compound saws from Evolution for my business.
2 x 110v for cutting blind slats and wood frames
1 x 240v small miter saw for cutting face head rails ( small work )
unfortunately I had my 110v Rage 3 stolen from my van. I replaced it with a new 255mm 110V Miter saw that was returned the same day of purchase.

The new saw was nothing like the older versions. Had no real power with the soft start taking ages to spool up. Cutting power was terrible so much so it drew more amps and tripped my RCD constantly as it struggled to cut " BASS WOOD SLATS 3mm thick x 10!
what a let down.. I did try to call Evolution to talk about the matter so I could return to buying from them. But clearly that was a waste of time with out the serial number of the saw I returned.. so I have gone out and bought a Branded Tool from Bosch.

What was a good company in the early days I am not now brand loyal as I was. Such a shame.

to the $%%££ that stole my saw from my van look at the mess you have left me and Evolution in.. to make £50 for your habbit!!!

This is the second R255SMS circular saw with the same problem so I spoke to technical support the first person fobbed me off with resitting the blade and the second made out that he couldn't hear me on the phone, waste of time and money.

I have had my Rage 3s for over 11 years. It is probably one of the most reliable tools I have ever brought. I did manage to break it through user stupidity a few months ago. I rang up the UK based customer service, they were nice and friendly. The identified the part I needed in a few minutes and then got the order placed for me. It was completely painless. Not only do the tools just work but so did the customer service.

Evolution R15VAC arrived. Hose ends were dirty as if they had already been used. Power take off socket was really difficult to remove any plug from.
Customer services picked up the vacuum on the 9th June, now over a month later on the 12th July, I've still had zero contact from them. I've emailed several times. It's a shame as I have one of their chop saws which is excellent, but I'll try another brand from now on if this is how they conduct their customer care around faulty products.

I needed a 300mm disc cutter, that I could connect to my dust extractor. The evolution r3oo dct disc cutter seemed perfect as I could use it inside as it had the dust port for my extractor and it is electric. How wrong was I, so I connected to my extractor and started work., with in seconds of using it, the room and everything in it was covered in dust. Contacted customer services, I was told as the saw was purchased less than 30days I had to get the place where I purchased it from to sort it out. I was offered a refund on my purchase. I sent another email to customer service at evolution, basically saying the design on the dust port doesn't work after it's sold with a working dust port. I also explained what problems it had caused me. No reply or response from evolution power tools. Would I recommend no is the answer. I have now gone back to a brand I trust and have used for a long time.

In February 2019 I purchased a 12" angle grinder through Tool Shed. A short while ago after over two years it developed a fault. I contacted Top Shed who promptly sent me a repair form to send the Evolution. The tool was promptly collected and within the week it was returned in good working order.
Brilliant service from all concerned.

Ho ordinato la troncatrice Evolution Rage 4, ma non mi è stata consegnata, in quanto, in fase d'acquisto, ho detto al venditore che se fosse stato un giocattolo avrei gradito che loro non lo spedissero. Non ho mai saputo lo stato reale dell'ordine, come ad esempio ordine accettato, elaborato, spedito. L'ho ordinata per un utilizzo in cantiere anche gravoso, ma il venditore mi ha detto che per tale utilizzo la troncatrice non era idonea, ragion per cui ho cambiato la destinazione d'uso della macchina, pensando di usarla per tagliare minuterie, anche se a me serviva per il taglio di metalli di un certo spessore. Pur dicendo al venditore di usarla per il taglio di metalli non ferrosi e quindi teneri e che avrei accettato comunque la macchina anche per un utilizzo minimale, il venditore ha effettuato il reso e non mi ha fatto consegnare l'apparecchio, dopo che mi aveva garantito di sbloccare la consegna. Il venditore si è giustificato dicendomi che se mi fosse stata consegnata la troncatrice avrebbe perso non solo i soldi della spedizione, ma anche quelli della macchina, perchè sicuro che la stessa si sarebbe ugualmente rotta da essere praticamente inutilizzabile, anche se utilizzata minimalmente. Se volevo la troncatrice lui la rispediva ed io dovevo pagare €. 30,00 in più sul totale da pagare. Il venditore non mi ha fornito nemmeno il numero della spedizione e non so per quale motivo, essendoci scritto sempre nello stato dell'ordine quanto segue: “In attesa verifica contrassegno”. Dopo questa esperienza negativa, posso affermare con assoluta certezza che la troncatrice Evolution Rage 4 non è idonea nemmeno per tagliare piccoli spessori di metallo, come ad esempio chiodi nel legno e metalli non ferrosi. Quindi, paradossalmente, tale macchina non è adatta nemmeno per un utilizzo minimale e saltuario, destinazione d'uso che avevo scelto io per l'apparecchio, non potendolo utilizzare in cantiere per lavori anche gravosi.

Slight mixup with the order but resolved

Had this one for about nine months. Bought my first one from well known outlet. got it home assembled it and found it was faulty, returned got a replacement same fault with the blade guard, returned got a third one, Yes you guessed same fault. Had a long discussion with the resellers customer services dept. they offered either a full refund as supplies of these had dried up or I could keep the saw with a 50% discount (plus full warranty even though they were aware of the fix I had planned), took the discount. removed the faulty plastic guard heated it up to reshape it correctly been fine ever since. Reason for 3 stars is the on/off button is tucked away and difficult to locate when handling larger material. I guess another mod is called for. For just a little more thought by the design team and this would be a great affordable diyer's saw

Ordered a disc cutter and paid £5.99 for next day delivery on Saturday
Ordered at1.15 as they said order before 3.30
For next day delivery
Said it has been dispatched but there are no tracking details or even which couriers are delivering it .
Never had any information from evolution on any tracking number .
Emailed to ask what is going on ? No reply not even answering the phone .
Obviously this was never dispatched when they said , they just put dispatched to make you think it is on its way
Will never buy from them again as I needed it for a job on Sunday
Should have read reviews before buying from them .
Disgusting company , had to give one star but would have liked to give minus one
Do not buy direct from evolution power tools

Exceptional aftercare & repair service, collected, Saw! repaired, checked, redelivered! all in a few days Aced it!,
Many thanks, Alan Hornsea,

Excellent. Très bon contact avec la société et notamment le service SAV. Suite à un petit défaut sur le plateau d'une scie sur table RAGE 5s, j'ai pris contact avec le SAV. J'ai reçu une réponse très rapide et la résolution de mon problème s'est fait sans aucune difficulté et s'est soldé par l'envoi d'une pièce neuve en remplacement. Je conseille vivement cette société située sur CARBON BLANC 33560.
Un client très satisfait

Bought an evolution fury sliding mitre saw - only used occasionally for the odd diy project so was surprised when it suddenly stopped working and wouldn't let the blade cover retract. Problem appeared to be a tiny spring that'd come detached but not sure from where so looked on line and contacted customer services who, sadly, proved hopeless as I gave them the serial number and she still sent me to the schematic for the wrong saw ! Persistence didn't pay off and as I was unable to ascertain where or how the spring attaches, the saw now sits in my garage gathering dust as it is out of warranty and I have found it impossible to find a company that services them.

I got 355 metal chop saw from machine mart about 20 years ago great saw cuts metal with ease it has done a great job over the years. Ordered a replacement on a next day delivery unfortunately it has turned up and they are not good with communication UPS who are delivering for them are a nightmare as they just say the delivery is on its way and the nothing comes get that most days. I have ask evolution for a refund they have said not until we received the good back which I have no control over think that is pretty wrong. Same I really liked the company until now.

Product arrived in good time, however the guide was manufactured incorrectly, collection and replacement of the machine was offered however i am not spending time fixing an issue they have caused.

Frankly a shame and a let down on something that could have been easily rectified and they say no parts in stock.

Basically it may offer good value but you get what you pay for.

Disgusted and will not purchase more equipment from them for my business.

Ordered and paid for Evolution RAGE5-S 255mm Table Saw on 09 Jan 20, with a scheduled delivery in 48 hours. The next day I received a phone call saying that there would be a delay with delivery and gave me the option of waiting a couple of extra days or receiving a refund. I was stupid enough not to take the offer of the immediate refund as they've gone completely silent and I'll have to pursue a refund through my bank.

I bought the Rage 5S table saw in September 2020 and it was shockingly bad. Fence out by 11mm back to front, mitre carriage rattles in the slot and the mitre fence also rattles in the slot in the carriage. This makes accurate cuts impossible. The blade would not bevel over to 45° and the saw itself swings loose in when the locking lever released. I've have returned the saw receiving a replacement 11 days later this one is even worse. Currently (13/1/20) fighting with evolution customer services for a full refund, they are being difficult to say the least and have been very unhelpful from the outset. Overall a terrible experience, MY ADVICE IS DO NOT BUY THIS SAW OR DEAL WITH THIS COMPANY !!

I recently purchased a sliding bevel chopsaw from Screwfix the saw works well and seems good.
However my gripe is how can anyone sell such a tool and not include the dust catching bag as part of the included standard kit? It's just ridiculous such a basic feature that even cheap aldi and bnq saws come with, never have I ever bought anything of this nature from jigsaws, rip saws plunge saws where this has not been in the box.... POOR SHOW EVOLUTUON

Le Service commercial est très réactif. Contacté par mail suite à un problème avec la livraison, Evolutionpowertools m'a contacté directement par téléphone pour régler le problème. Cela a été rapide évitant ainsi les aller et retour de mail.