Shapely Arvostelua 655

I purchased two bodysuit size M using the size guide. When they arrived they were too big. I contacted customer services to say I wanted to return and asked for an address. Shapely said they would only exchange and not refund which I find odd as they are still taking the item back. I then asked for an address as it does not appear on the website or the email. Five days later four emails still no address has been supplied. I get the feeling Shapely is wasting time as you only have 14 days to return. Awful service, company and product.

Just now read the reviews....
I purchased the 2 for 1 body suit and I am disappointed with the quality. The ads makes it seem so hyped and amazing.
I got a Large and when I opened the shapely bag and saw a Chinese label on the pieces' bags itself my heart sank. When I tried it on my worry was confirmed, it was much smaller in size than any other large size body suit I own from other brands.
The fit it comfy enough but the boob-part is just resting in the top of my stomach while the bottom is decently tightened at best.
I am a very ordinary Large in both EU and US standards.
Go pay for one in a good shop where you can try it first. This was just a waste of time and money.
I am not even gonna try returning whilst reading the other reviews

I'm just glad I read the reviews before purchasing smh🤣🤷🏽‍♀️

ironic, idiotic, impossible of listening. I asked for a refund because their largest size is too small and they keep offering me an exchange. I don’t think it’s capable for them to understand and comprehend English. Why would you keep offering it when an exchange is not gonna help?

Horrible,I'm a 42 h these people sent me 3 small cup size bras. I contacted the company I asked for refund the lady going to tell me that I can get a refund because of a sale item... Like This company is horrible Don't buy anything from them they would not give you a refund if you cannot fit it, and those bras are cheaply made.

This is the worst experience I will never get anything else from this company…total waste of money wish I had of read the reviews first could have saved myself the Trouble. Don’t Buy!!

Do not believe the hype these do not work. And even though it's says free shipping and returns you can't get a refund and have to pay for postage for exchange.

I haven't received my product in over a month despite their claim that the product will reach my door between 5 - 10 days! I'm sorry I purchased. At this point, I'm not sure if I will ever receive it.

I order a 34H size bra for my wife, and a 38H was sent. When I first reach out to get an exchange, I was told the sale was final and it couldn't be returned. When I reached our again, I was told that the bra sizes in China are not the same as the U.S. I then asked how is it sized in China. That was two weeks ago, I'm still waiting on a response.

I ordered one size, but received the wrong size. It was way too large. I followed the return process. First I was toldto wait for the shipment before returning. Theni sent proof of receiving the item. Now I received the response that since it's a bra it can't be returned. Sounds ridiculous to me.

They would have gotten a zero star if that was possible. Be aware of companies that say "no refund or exchanges" they are aware of the product’s poor quality.

Don’t buy these Bras the will not return or exchange bras for different size even though the website says easy returns.
Poor customer service. See below.
Thank you for contacting us.

We regret to inform you that we cannot provide a refund for your order, as the items were shipped correctly. Due to the nature of the product, which is an undergarment, we are only able to offer refunds for orders that arrive damaged.

We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or need assistance, please feel free to reach out to us.

Best Regards,

I received my order and couldn't wait...didn't disappoint! I highly recommend this product because it truly did what it advertised...rid that back fat!! I'm not top heavy, but guess what when I put this bra on everything, and I mean everything went into place! What also impressed me was the comfort, able to wear all day without readjusting.

I think the worst part is there is no contact phone number, I have tried to email them at least three times I’ve gotten no answer, I’ve tried to chat. I get no response, I don’t know why they’re not replying to me, but I do not like the low front I’m 58 years old and I do not want my tits sticking out. I’d like to return these bras and they won’t reply back and I am so frustrated. I’d like to turn them into the Better Business Bureau, but for whatever reason they will not contact me so I don’t know what to do at this point, but I am so pissed off I could scream.

If is a 0 option, I would like to give to this company, I waiting for my order, but I haven’t received the email confirmation I have the charge on my debit card, terrible service and company, I will contact my bank for my money back😡😡😡

wouldn't even give it on star but they won't let you write a review w/o that. thus company is a joke. they say 7 to 10 business days but it's more like 3 weeks. sizes are way wring as I ordered my size and it doesn't fit. they now tell me because it being a bra they can't return it it was tried on never worry and I'm stuck with 3 bras that don't fit and I can't use

The company has a 3- day 100% money back guarantee on their website and they refuse to honor it. If you buy with the understanding that you can return if they do not meet your satisfaction DO NOT buy from here. Customer service is TERRIBLE

This was my first and last experience with them.
My order was “delivered” but never received my package. I wasn’t asking for refund, asking for alternative for this unfortunate incident. Nothing was resolved, lesson learned. DON’T LET IT HAPPEN TO YOU! Money down the drain & in this day- every penny counted. Better luck with Amazon!

I ordered my bra in August, it’s now almost October, and the money came out of my account and I’ve heard Nothing