Poor customer service. Raised a complaint about an issue, with a follow up asking for an update and was completely ignored.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery arrived on time for my daughter's 30th birthday. However, one balloon out of the three was split and deflated and the cupcakes looked as if they had been thrown around. I contacted their Cust... Näytä lisää
Very impressed today! The balloon l ordered, a personalised one, arrived safely this morning with the recipient. Beautiful balloon, very well received by my friend, and l would strongly recommend this... Näytä lisää
Ordered a number one and number three (13) for my daughter's birthday. They arrived on the allocated day I requested, but unfortunately the box had been damaged (cut open and reaped back up), meaning... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Huge selection of Birthday Balloons, New Baby Balloons, Congratulation Balloons and Anniversary Balloons all gift wrapped with amazing free gifts.
Yhteystiedot
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Happy with service
I ordered birthday balloons for a special birthday to be delivered to Oban and accidentally gave the wrong address. I contacted the owner and received a very helpful response within 24 hours. The balloons were delivered right on time and looked absolutely gorgeous! Great communication and beautiful quality! highly recommend and would definitely order again.
Amazing service
Amazing service, balloons lasted ages and very fresh delicious cakes. Will definitely buy again.
Terrible terrible service
Terrible terrible service, arrived date late, no explanation no nothing, emailed a few times, to no avail.. Would definitely not recommend this company..
Absolute terrible service, wouldn’t give any stars if I had the choice
Balloons and cupcakes delivery…
I ordered the balloons and cupcakes for a special birthday and paid extra for the quanteed delivery.
The balloons and cupcakes didn't arrive contacted customer services who promised the gifts would be here today. Yet again no delivery and can't get hold of Customer services until Monday for a full refund... Joke
I recently sent balloons to my son and…except service
I recently sent balloons to my son and daughter-in-law in the UK to celebrate their new business venture, and I was impressed with the service provided by 'Send Them Balloons'. The website was easy to navigate, and I was able to personalise the helium balloons and have them boxed. The delivery was prompt, arriving the next day at the specified time, and my son and daughter-in-law were delighted with the surprise. The fact that I could order from Australia and have everything go smoothly was a huge relief, and I would definitely use 'Send Them Balloons' again.
Poor costumer service and zero response
Arrived 2 days earlier than requested, already deflated,so by Christmas Day it was even more so, contacted seller to resolve the issue, no response. Will be going back to balloon monkey in future.
Wish I had read these reviews before I used them! Avoid them at all costs
Overall good experience
Overall good experience, ordered balloons for my daughter’s 2nd birthday and had to change the delivery date quite late so wasn’t sure if they would arrive on the preferred day but they did! Just a lack of communication on whether the date was changed, everything else great.
What a joke!!
What a joke!!! I ordered a bunch of Mickey Mouse balloons for my nephews 6th birthday and just found out they sent a crap balloon with a rose gold no. 6, balloon for a girl! Also no sweet jar or chocolate as part of the gift!!!!! Absolutely terrible and I will get my money back!!!!’ DO NOT BUY ANYTHING FROM HERE!!! It’s a waste of money, time and energy! Company should be made bankrupt!
Don’t waste your money.
Absolutely terrible service and now they’re not even replying to me. I ordered balloons and a cake as a surprise for my girlfriend’s birthday. A day before delivery I was told the balloons I ordered were out of stock so they’re sending different ones… then when they were delivered the text I asked to be printed was wrong as well. Also the cake turned up looking like someone had played football with it. Now my emails are being ignored after providing photo evidence and asking for an update twice. Don’t waste your time or money.
Do NỐT waste your money ordering from…
Do NỐT waste your money ordering from this dreadful business. I ordered balloons/cupcakes for my son to celebrate him passing his driving test. Both the balloons and cupcakes were delivered damaged! I telephoned and emailed pictures but they refused to accept a return and refund me. Now just completely ignoring my emails.
Such a shame for a business to have such a dreadful customer service when they are supplying goods connected to celebratory events. You can’t replay such events and they don’t show any care or compassion. Disgusting! Choose a different business to avoid grave disappointment!
Fantastic balloons and quick delivery
Ordered a box of balloons the day before my husbands birthday. Balloons arrived the next day, with free box of cupcakes, and the balloons were fantastic quality. 5 star service and will definitely use again!
Great balloons
Great balloons, Very helpful, excellent customer service, would definitely recommend.
Great
Was a bit nervous having read some other reviews, though albeit that was more about DPD than the company themselves, but everything was perfect. Great range of choice, answered phone straight away when I rang to check my order had gone through as had trouble with emails, and confirmed that they had received my order and I would receive delivery email later that day. DPD emailed exactly when I was told they would and delivered parcel in specified time.
Good quality
Let down by delivery company unfortunately. But they refunded the delivery cost and otherwise can’t fault. I’d order from them again just in better time!
The balloons are lovely and cupcakes tasty. Thank you!
First Birthday balloons
We were a bit skeptical about our order after reading reviews but we are very impressed with the balloons we recieved. They came on the right day delivered by DPD and given an hour slot. We paid for a morning delivery which they came one.
Not a good experience
Unfortunately they didn't arrive on time. I was counting on them to make someone's day special. Disappointing, not only I was expecting it today, but there's no way of tracking it, get in touch with customer service or anything on the website to help, because it's probably Sunday. The AI "help" is absolutely no help at all. If you promise you deliver on the set date you advertise on your calendar, then deliver. Otherwise just don't put a date so customers can review their options. I would really like to cancel but I don't know how, tried everything. Sorry, first and last time using this company.
Shocking service
Shocking service. Tried to ring their customer services no only to have an answer phone message saying they are closed, even though website says they are open! Ballon arrived 3 days early, left outside and empty house!
Do not use this company
Amazing
Fantastic service, my daughter loved her balloons and the decorated brownie was a lovely touch, she loved it!
Delivered on requested date. Brilliant would recommend
Complete waste of time
Complete waste of time - Ordered in more than enough time for my mother’s 90th Birthday, the £50 worth of ballon’s didn’t arrive at her address. DPD then said they would deliver to an alternative address 60 km away the next day - but failed as usual to do that - super poor experience which luckily did ruin the celebration
Placed order for 90th birthday balloons…
Placed order for 90th birthday balloons in a box, delivery did not happen till next day! What a waste of time we paic for specific date of delivery. Disappointing service with no explanation from company. Never had issues with any other companies providing booked day of delivery of items so only explanation is bad organisational system of this company, I do not recommend and won't be using again.
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