thesabercompany Arvostelua 

This company is so amazing. I won a giveaway and got such an amazing saber. I wish more people knew about this company! The sabers are beautiful and high-quality, which makes receiving a saber an experience. Thank you so much Saber Company (sabertheory)!

I never received my order. I have asked for an update on when stocks will be back, and the response is, pay extra for delivery and we can ship stock from the USA.

great website, great products, great promotions.

Super god, No problems.

Great company! Great sabers! Great promotions! I participated in one of their live events on Instagram. After purchasing a mystery saber, I was given a chance to spin the wheel for a free replica. It landed on an Anakin replica! Processing and delivery took about three weeks, but I was very happy with the mystery saber and Anakin replica that arrived.

The Lightsaber stand is amazing, the led remote has many different modes and colour programmed making it very adaptable and the stand is built very well, however in transit one of the rubber stoppers came off and the glue dried out but never mind because it was an easy fix. I would DEFINITELY recommend to anyone who currently owns a lightsaber

We are very excited about the sabers. They are very well made for spining and dueling. When I hold them I feel like I’m one of the Star Wars characters. They seem very real and I can feel the force thorough their hilts. Me and my brother are really enjoing them.

Good product amazing quality just a couple of fiddly pieces but just tighten the bolts and it's fine

they’re pretty goated, got a free saber plus their customer support was quick and fast when there was an issue.

I ordered from The Saber Company in December and it is now February and I still have not received my order.

First, my order was delayed for weeks before it was even shipped. When I finally got a shipping confirmation, the parcel got stuck in the Netherlands due to “incorrect documentation”. From that point on, I spent over a month emailing customer support.

Every reply was the same:
“My case has been escalated”,
“We are monitoring the situation”,
“We will update you shortly”.

But nothing ever actually changed.

Later, the tracking suddenly showed the package as “delivered” in the Netherlands, even though I live in Norway and never received anything. Support then told me the courier marked it as “picked up by consignee”, which is impossible since I was never contacted and the parcel never arrived in my country.

After more emails, they finally admitted the package was sent to the wrong address and promised to ship a replacement “immediately”. That was days ago, and I still have not received any replacement tracking number.

So after almost two months:

My original order was lost/misdelivered

I received dozens of vague emails

I was given false reassurance repeatedly

And I still have no product and no real tracking

This has been the worst customer service experience I’ve ever had. Constant delays, unclear answers, and promises that were not kept. I will never order from this company again. STAY AWAY!

Sent a defective saber, took forever to convince them it was broken and then when they finally sent one I had to pay for import tolls and tax.

So I had to pay extra money to get the stuff I had already paid for after a long drawn out process of proofing the product was defected.

I pointed this out to them, they did not care and said this is the way it is, take it or leave it. No credit for another purchase or nothing.

Ho acquistato il 29/12/2025 una nova saber neopixel + quick connector e mi è arrivata il 15/01/2026. Per quanto riguarda il prodotto è arrivato perfettamente integro e senza problemi. L’azienda mi ha dato un grande supporto perché Bartolini ha combinato dei problemi con il pacco, pazientemente mi hanno accompagnato per tutto il tempo nei controlli e nei contatti. Perfetti in tutto, consigliatissimi! Ordine #38666

Piccola critica costruttiva: cambiate corriere perché BRT/DPD è uno dei peggiori corrieri, ha anche manipolato la spedizione, facendo arrivare i pacchi in due momenti diversi, nonostante l’azienda mi avesse promesso la spedizione intera e completa e dovrei anche pagare 15€ di dogana per un LORO problema! Ovviamente non do nessuna colpa a Sabercompany, tantomeno a Jaz Parker!

I recently purchased my first lightsaber after a lot of research and finally opted for this company. Sadly, my lightsaber stopped working a few hours after receiving it. I wasn’t disappointed or angry. Those things happen sometimes. This lightsaber itself is amazing! I reached out to the customer service and the service was more than great. Their after-sales service is impeccable and they found me a quick solution to my problem! I strongly recommend this company for any future buyers looking to get a legit lightsaber and great service too!

I bought 2 lightsabers and after a month it came just 1

The saber came to us in mint condition. Well packed, protected, not even a slightest punch on the box. (My compliments to FedEx.) It is working just as my son hoped it will and been working since. We havent had any problems on customs procedure, exept of one day delay. And it was our customs to hold things back, the saber company had nothing to do with that. It came day before christmas and it was THE perfect gift ever.

Their return policy is bogus. If you open the box, you can't return it. Would not recommend when there are so many other companies who are more accomodating.

So many parts of the saber fell but it’s still working fine and good so I guess 4 stars…

A bought two light sabers just before Christmas and had them delivered on time during what must have been a very busy period for the company.

It goes without saying that the light sabers were of excellent quality but what struck me the most was the after sales care and attention to detail.

Greetings,

The service and attention were excellent, they replaced the core at no additional cost and now the saber works perfectly l recommend it 100%