The customer service was so, so. I had multiple different support people telling me different things. At one point I was given multiple discount codes that I was told would stack on each other, then a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Saber came non borken and out of the box easy to "build" an already pre charge, the dueling was good BUT i noticed at the Luke skywalker saber if you lose the spring under the powder button the pla... Näytä lisää
Yritys on vastannut
The sabers look great, i got shadow maul ones but for some reason when i change colour it can inly turn pinkish, not deep red, and also swich in the second half is pretty painful to press
I've purchased a few products from The Saber Company. At times I've contacted their customer service team with questions and/or concerns. But every time Jaz Parker works with me to answer my questions... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hi! We are Thesabercompany, the saber brand build for the fans! We are all about transparency, please leave your honest review on this trustpilot page. All the love, Thesabercompany
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Be prepared to diagnose your own saber problems
If your saber works right out of the box then theyre great. As soon as yoou need to work with the company past buying a lightsaber it is a living nightmare I have spent months sending videos of me trying to narrow down what the problem is with their blade. So their 1 year warrenty is cool and all but be preparried to diagnose your own saber problems.

Vastaus yritykseltä thesabercompany
Great Company and sabers
Saber came non borken and out of the box easy to "build" an already pre charge, the dueling was good BUT i noticed at the Luke skywalker saber if you lose the spring under the powder button the plate can easy get lose and gets lost and so is it whit the power on button.
Customer service was friendly and fast Product is good and So is the delivery service.
All in all im very happy

Vastaus yritykseltä thesabercompany
Great Customer Service
I've purchased a few products from The Saber Company. At times I've contacted their customer service team with questions and/or concerns. But every time Jaz Parker works with me to answer my questions or resolve any issues. Their customer service is very good!

Vastaus yritykseltä thesabercompany
From the absolutely free 2 sabers I…
From the absolutely free 2 sabers I got, it was great experience. The customer service was great and the shipping was timely. Thanks saber company!

Vastaus yritykseltä thesabercompany
Great customer service and Amazing delivery
Great customer service. Delivery was fast. Scarily fast.

Vastaus yritykseltä thesabercompany
I loved the interaction with the…
I loved the interaction with the support team and it's amazing they get back to you quickly 😁

Vastaus yritykseltä thesabercompany
Helpful support and service
I needed a saber for a signing and was worried it would not be here in time. And the saber company did a great job at communicating with me and getting it here on time. Plus the saber is awesome!

Vastaus yritykseltä thesabercompany
10/10 overall experience
Helpful customer service, company reached out to me when concerned about shipping details, quick postage times and not to mention fantastic products!! definitely very durable and once I got over the fear of dropping it I really got to practice my spinning/dueling.

Vastaus yritykseltä thesabercompany
I went out on a limb with this company…
I went out on a limb with this company and they exceeded my expectations. Great price for two sabers. The detail and quality of the materials are amazing!

Vastaus yritykseltä thesabercompany
Easy to use website and obtain sabers
Easy to use website and obtain sabers! Very open communication with CS with answering questions on sabers.

Vastaus yritykseltä thesabercompany
I won a free lightsaber and they…
I won a free lightsaber and they shipped it quick and secure. Best costumer service

Vastaus yritykseltä thesabercompany
I bought Luke Skywalker’s xenopixel…
I bought Luke Skywalker’s xenopixel lightsaber last year and i got a a lightsaber for free for dueling. Everything is working fine and everything is clean. I had an issue with my xenopixel lightsaber, but they helped me to fix it and now everything is working fine again. The shipping was relatively fast. I would recommend!

Vastaus yritykseltä thesabercompany
Zoro saber
Ordered a Zoro saber. Works great.
By some mistake i was told it was delivered and when I checked the tracking it said it was delivered to a country i do not live in. However after contacting customer support they got me sorted pretty quickly and received my order. Good service.

Vastaus yritykseltä thesabercompany
I ordered from this company because I…
I ordered from this company because I am a fan of some of their creators. I won a free saber from a giveaway one of their creators were doing. Unfortunately the saber was not shipped with my purchase so I had to still pay shipping, which I did not mind initially. When I asked if I could receive a slightly better item then what I won due to the inconvenience, I was unfortunately rejected. Overall the experience was not horrible but I’ve had better experiences from other saber brands.

Vastaus yritykseltä thesabercompany
Darth Maul's lightsaber
It is beautiful, a piece of art, thank you very much SaberCompany, you do a good job with your shipping and receiving management. I really appreciate your concern step by step in my order, and now to enjoy Star Wars Day.

Vastaus yritykseltä thesabercompany
Excellent customer service and fast…
Excellent customer service and fast shipping, the product is exactly what it's announced.

Vastaus yritykseltä thesabercompany

Vastaus yritykseltä thesabercompany
Great
Great. fast shipping and good customer support. sabers look and sound amazing. also great quality on the metal hilts

Vastaus yritykseltä thesabercompany
May the force be with you
I got my delivery early, high quality, and the only real problem I had was a tech problem which was easily fixed by reaching out to Saber Company, who answered back very promptly. MAY THE FORCE BE WITH YOU

Vastaus yritykseltä thesabercompany
Amazing customer services
Amazing customer - give
Jaz! An upgrade 😁

Vastaus yritykseltä thesabercompany
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