Risecoffeebox Arvostelua 195

Great coffee great service been getting a box a month now for over a year love it

Just received my box, coffee smells great and the order came quickly. Only downside was that the freebie included was alcoholic which I can't usem

I've had quite a few coffee subscriptions in my time and have really enjoyed risecoffeebox.co.uk. what I like is the variety of coffee you get which tastes amazing but is also presented so well, I also like the little touches you get as a customer, A booklet that explains where the coffee is from and how best to brew it, but I also really like the personal touches that you get sometime you get a few freebies like snacks/ Milk and chocolate sprinkles, these little touches in my opinion have set them apart from other subscriptions in the past, I mean who doesn't like a freebie on top of excellent coffee.

Everything about this has been tremendous fun. I personally love the mystery of trying different coffees and the first box did not disappoint. A couple of bespoke coffee brands have come into my life and I already love both styles. They're a hit at the office too, but I need to hide the packets before it goes too soon! Appreciate the snacks in the box too, along with the helpful guide to both of my coffees. You can't go wrong at price either. Really happy with my purchase.

Highlight of the month! They always deliver the most special coffee. It's a great way to get to know independent roasters and enjoy variety in your morning cup of coffee! I recommend it to everyone 🩵

I ordered a single one off box and thank goodness it wasn't a subscription.
The box arrived with only 2 different coffees in it and both tasted awful what a waste of £ 39.

Got this as a gift my coffee obsessed husband and he loved it! Really good value, lovely presentation in the box. Recommend for a coffee enthusiast! Ordering was really easily too

A nice idea, and a treat. I'm not a huge coffee drinker, but I really enjoyed a one-off box. I would definitely buy one again as a gift or treat when having coffee drinkers to stay.
Some lovely flavours and aromas. Beautifully packaged.

Order not shipped, now overdue.
No reply to emails
No phone number to call.
Keeping customer informed is step 1 to customer satisfaction, for Rise this seems to be an inconvenience

Update
Rise have made contact and confirmed shipping

I have just received my second order and have so far been super impressed. It's a very crowded market so naturally you are going to try a few different options but Rise is a solid choice. Amazing value and quality. Not only has their choice of coffee so far been outstanding but for this most recent order I even received a free full carton of barista quality oat milk. Needless to say it was enough to keep me as a future customer. I use a Sage Barista Express and have found that these beans still produce excellent coffee even up to a month after I receive them which indicates the beans are shipped straight after they have been roasted. They also have a lovely family feel and you can tell they put a huge amount of effort into their company and love what they do. Nice one Rise

As a subscription service, it’s pretty seamless. Payment taken and coffee shipped promptly, I’ve admittedly forgotten about it and get a little buzz of delight at my email saying my next box is due. Efficient and easy. And the coffees always really well packed and delivery prompt.

It’s a little pricier than you’d pay in a shop, but that comes with the service and presumably also the quality and ethics behind the coffee.

Unfortunately one of my boxes came with 2 bags, not my usual 4. I sent an email to the team and had a response faster than my Springer if she got hold of the box. No quibbling, just a friendly, helpful conversation between Ben and Jen to understand what happened and get a second box with the missing bags sent out. I got that within the same week. Brilliant customer service.

Really happy with the quality of the coffee (the recent two chimps beans might be my favourite ever!) and really glad I picked this up. I’d never heard of them before LNER perks!

I adore coffee. I also adore coffee subscription services. I've sampled literally dozens of them, settling on about 2 favourites. One of my favourites is Rise Coffee Box.

Now - at first glance this appears more expensive than other subscriptions. At around £25 it is about double most other popular subscriptions. BUT - you get 2 bags of coffee, they're always from different roasters so you end up with extremely varied and cool looking bags, AND - the box also contains some kind of snacks or drinks non-coffee related, which are lush.

Recently I needed to take a break, so I cancelled my subscription. The team refunded my order with zero quibbles. And they even offered a discount if I should ever return.

Dope-alicious. Cheers Jen and team. I love you more than my pet dog whose name is Gareth. Goodbye.

5 star customer service experience. My order arrived damaged by royal mail. Rise coffee immediately sent a replacement and double boxed it for me so this could not happen again. Brilliant service, would highly recommend this company and their coffee.

Got my first subscription today. I ordered the 4 pack. Quite disappointed to see 2 x 2 varieties instead of 4 different ones 🤔 no wonder the 2 pack is the most popular…

Edit: updating my review as very happy with the response for this company, they emailed me directly apologising and also pointing out that it does mention this on their website, so obviously my mistake for not checking this. They offered to amend my subscription to 2 boxes going forward which I’ve done. Haven’t tried the coffees yet but very impressed with their customer service.

I’ve purchased several gift boxes from Rise coffee for special occasions and they’ve always gone down a treat! High quality coffee, thoughtful extras and the personal touch - would recommend and will definitely be using them again ⭐️

We have ordered this recently and I have been really impressed. I’m looking forward to our next box!

Love them. Been a member for well over a year and I’ve been able to try various different roasters. On occasion, I have gone back and bought directly from roasters I particularly like. It’s hard to fault them. Their customer service is very helpful, and they do try their best to provide a resolution. There is always a discount on offer as well 😉

I’ve been with Rise since they started - incredible subscription service. Great coffee, great personal touch and each month you get an extra little gift and info about coffee/how to make a drink - it’s great!

Always amazing coffee, and the added extras always give me a nice surprise too! Had the pleasure of meeting the team in person recently too - great guys, keep up the good work!

This subscription is such a scam. They’ll quickly take your money and sign you up to confusing subscription plans with even more confusing offers that are never as good as they sound and then send you barely enough coffee to make a pot. Tasted like instant. Absolute rip off. CS is terrible too, they couldn’t care less. Avoid.

*in response to their reply. I have received one subscription box from Rise. It had 2 very small bags of coffee beans in and a can of something so sickly sweet it was undrinkable. It was worth a go, but I regret everything. Trying to cancel my subscription was met with clicking through pages and pages of tempting offers until I foolishly caved, clicked one and then was totally scammed. None of the offers work with each other, which is conveniently not stated in the email. I then tried to cancel my order and was told I couldn't and then told I should have read the ts & cs before clicking - THERE WERE NO TERMS AND CONDITIONS TO CLICK IN THE EMAIL. CS refused to listen, gaslit me, tried to fob me off with more offers that I wasn't interested in and then implied I was making the coffee wrong. Appalling service all round. I'd give 0 stars if I could. Still waiting on a refund.