Rave Coffee Arvostelua 346

I find Rave to be one of the best retailers I deal with. The website is easy to use. The products are wonderful. And the delivery is fast. The consistency of this has been remarkable.

I recently purchased a La Marzocco Linea Mini (which is an incredible machine), and wanted to seek out the best beans. I first tried a few bags from local coffee shops, which were good, but not that good. I then found Rave, and spoke to a delightful member of their staff called Lily who patiently listened to my waffle and recommended the Signature Blend No. 1. Folks, this is the most delicious coffee I've ever had. I've just finished my second latte and I normally only have a single cup. 10/10. In sum, this is the most incredible coffee by a fantastic company (they run on sustainable electricity, pay 1% of sales towards environmental causes, and support independent farmers). HIGHLY RECOMMENDED.

I don't think we will ever buy anything else!
Purchased a small bag to try after reading some great reviews and wow impressive, Fudge blend no. 5 ⭐
I've recommended to colleagues at work who have now also purchased and rated very highly.
Ordered an extra bag for father's day as he is a coffee lover - big time. I'm sure he'll be hooked and this time I'll use the referral scheme 🙂

Fab company! Lovely coffee. Had a problem with an order I needed to cancel and I was refunded in five minutes!

I ordered 1kg of Rave Signature Blend No.1 ground for "Filter/Stove top/AeroPress".

My main brewing method is pour-over filter coffee. Unfortunately, the grind size was far too fine for filter brewing. A typical V60 brew that should take around 3–4 minutes was taking close to 10 minutes to draw down, resulting in over-extracted and unpleasant coffee.

In my opinion, combining Filter, Stove top and AeroPress into a single grind setting is misleading, as each brewing method requires a significantly different grind size. A compromise grind may work reasonably for some methods, but it clearly did not work for filter coffee in my case.

What disappointed me further was that I left feedback about this issue and received no response.

The coffee itself may be good, but customers ordering coffee for filter brewing should be aware that the supplied grind may not be suitable for a proper pour-over experience.

Despite spending £204 on their website, my order hasn’t turned up. No correspondence for days. Terrible experience, avoid, buy elsewhere

Just came on here to review Rave Coffee, then saw some bad reviews. Not sure how that is possible!

A mate that knows coffee put me on to them. I had some signature blend sent out to me the very next day for only a little bit more than the Tesco Finest I was using. It is lovely lovely coffee.

I put a second order in for a vacuum tin, then saw the caps, I messaged them on Whatsapp and they added the hat in and even retro applied the 10% second order offer to the hat.

Melissa was very friendly, quick and the coffee is beautiful. I will definitely be coming back for more coffee and possibly more goodies! Many thanks!

I ordered the Aeropress, signature , Columbian el carmen, Ethiopian, Guatemalan (my fav so far), organic - my tastes have changed and now gone for a Costa Rican, Mexican and Kenyan - After spending a lot of money on coffee I what’s apped Rave and cheekily asked for a discount code if possible for my next order ….. Lily delivered! Not only superb coffee beans guys and I am a coffee nerd! They give fantastic service … I am soo impressed with them I had to share!

We've been subscribed for almost a year now and our experience has been great so far. We had one issue where Royal Mail had damaged to box and ripped the coffee bag open, but Rave were quick to send us a replacement. The coffee has been good and always freshly roasted.
The main reason for my review though is their subscription is a breath of fresh air compared to other services. We get a reminder a few days before to say that we will be getting our order soon, and with 2 clicks we can trigger the delivery early or ask to delay or skip. No extra login steps, no questions as to why you're skipping and no "dark patterns" that most other services do when dealing with a subscription.

I’ve been drinking coffee for over 20 years and regularly buy Swiss Water decaf, so I know what this type of coffee should taste like.

I tried RAVE for the first time based on their marketing and flavour description, but the coffee I received is nothing like what’s advertised. After grinding, it’s noticeably very light in colour and there is almost no aroma at all - it smells like stale coffee. The taste is extremely flat, more like tea than coffee, with no body or depth.

For a product that’s described as freshly roasted, this is very hard to believe. It simply doesn’t match the expected profile of Swiss Water decaf or the description on their website.

What also raised concerns for me is that my negative review on their website didn’t appear, and after looking into it I’ve seen other customers reporting similar experiences. That doesn’t inspire much confidence.

Overall, this feels heavily driven by marketing rather than actual quality. Very disappointing - I won’t be buying again.

Order number: #2489542

I don’t normally write reviews unless I’ve had an exceptionally good or bad experience. In this case, it’s very much the former.

Let’s start with the customer service, because honestly, I’m blown away by it.

I ordered 2kg of Rave’s Signature Blend as whole beans. What arrived was 2kg of the Signature Blend ground for espresso. The jury’s still out on whose mistake that was — I’m fairly sure I selected whole beans, but equally it could well have been a complete brain fart on my part.

Either way, I contacted customer service to ask whether I could return it and swap it for whole beans. Rave immediately replied to say it was no problem and that they’d send over the return details. Before I’d even had a chance to blink, another email arrived saying they were already sending a replacement order of whole beans — and that I could keep the ground coffee, with the lovely suggestion that I gift it to someone.

This is exactly the kind of customer care I’m simply not used to these days. Such a genuinely thoughtful gesture, and the sort of thing that creates a customer for life. That’s certainly the case here. The replacement beans arrived the very next morning, which completely knocked my socks off, especially given that 2kg of Signature Blend is far from cheap.

The packaging also deserves a mention. It may seem like a small detail, but the bags have a lovely tactile feel that immediately conveys quality and care. Everything about it feels considered and premium, and it speaks volumes about a company full of talented people who clearly care about what they do.

And finally, the coffee itself.

What can I say? It’s superb. Smooth, with a delicious light crema, low bitterness, slightly nutty, with lovely chocolate notes running through it. It’s genuinely excellent coffee, and it’s already made me want to try more of Rave’s blends.

I was recently made redundant from a senior/head-level marketing, communications and content role, and I have to confess I even found myself looking to see whether Rave might be hiring someone like me — because this feels like exactly the sort of company I’d love to work for. The level of competence and care on show from this one experience has been genuinely jaw-dropping.

Very well done to everyone at Rave. Outstanding job.

Customer service is awful, won’t let me return a product i purchased today because i used it once and it didn’t work how i expected.

Ordered for the first time and very happy. The coffee is excellent, and delivery was free next-day delivery via Royal Mail, which in my area is the most reliable option.
What also stands out about Rave is their decaf range. Unlike most roasters who offer a single decaf option almost as an afterthought, Rave has several to choose from. That is rare and genuinely appreciated.
Will definitely be ordering again.

I have ordered loads from these guys. The coffee always comes quickly and tastes great! I’ve also bought a moka pot and that came through with no problems.

By far the best coffee beans we’ve tried! Excellent quality, so much choice & great service as well.

I got my order on time. Went for the most popular batch. I usually love medium roast colombian coffee, its aroma and acidity, and had really high expectations. Unfortunately, it was missing the aroma and was a bit too roasted -this is of course a matter of preference. I switched to another brand and that's closer to my taste.

I have had a wonderful experience with Raf at Rave coffee today, after seekinghelp aboutmy sage coffee machine. He directed me where to go to service my machine on top of superb coffee and service. 5 stars....thank you

The team at Rave are truly wonderful. Every month I order a 1kg bag of coffee beans and it always arrives within 48hrs. The coffee they source from around the world is excellent and I highly recommend that anyone gives them a go. I've not had a single bad experience with them.