Risecoffeebox Arvostelua 195

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Received the Christmas advent calendar as a gift. The coffee was great each day and superb variety and tasting note explanations. However, Christmas eve was decaf which was a little disappointing - h... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We've had the coffee subscription for a few years and we still always look forward to receiving our box each month. The coffee is always great quality! The customer service is brilliant too, always co... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic coffee. Love that it’s curated and carefully chosen bags that arrive each month from Alice and Ben. Great customer service too - very responsive and helpful.

Yritys on vastannut

Yrityksen tiedot

  1. Paahtimot

Yrityksen kirjoittama

At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

195 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

The best advent calendar idea!

My partner was delighted with this! He’s a daily, regular (too regular, maybe!) coffee drinker and loved not just the coffee but the notes about flavours and history.
Will buy again next year and probably during the year too.
Thank you

4. tammikuuta 2026
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Sonia, this is so amazing to hear - we are so happy you enjoyed our coffee advent calendar this is so great to hear!
Thank you for the ⭐⭐⭐⭐⭐
Alice and Ben

Saanut 5/5 tähteä

Best Coffee Subscription

Love the company and the ethics. The advent is absolutely brilliant and I will be subscribing in the new year (again). Thanks Alice and Ben!

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hey! This is so amazing to hear - we are so happy you are enjoying RISE and we look forward to seeing you back in the New Year - thank you! Thanks again for the ⭐⭐⭐⭐⭐

Saanut 5/5 tähteä

Best Coffee Subscription.

Been using RISE for a while now and I can’t recommend enough. I wouldn’t go anywhere else. The variety and quality of the coffees is like I’ve not experienced before, the free gifts in boxes are a fab touch and information they provide on each blend is incredible to know the history & putting spotlights on different roasters. My family and friends now all use RISE too.

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Mia, thanks so much for the review, we are so glad to hear you are enjoying RISE- this is incredible feedback for us! Thank you for the ⭐⭐⭐⭐⭐

Saanut 2/5 tähteä

Advent calendar

A nice idea but a bit of a fail! I was given the Christmas coffee advent calendar as a birthday gift at the end of November. Each day a surprise! Some days empty, some days the wrong coffee and some days were right. Obviously had a surplus of Rwanda to get rid of! Rather disappointing but gave us a laugh! The coffee itself is ok, a fair amount of it very bitter.

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Mel
Alice here.
I'm so sorry to hear about your advent calendar being wrong! Ben and I spent forever with the packing team overseeing the packing of the calendars, and have been so stressed because a handful of people have said they got the wrong coffee on the wrong day - which is mortifying! We're so sorry for your experience here. We would love to make it up to you! Please could you drop us an email to hello@risecoffeebox.co.uk? (We can’t find your order / name in our system).

Sorry to hear you found some of the coffee bitter, we spent a lot of time curating a wide variety of origins to give a range of flavours to try. We’ve had really good feedback on the coffee so i’m sorry to hear you didn’t enjoy them.

We would love to do whatever we can to turn your experience around.

Alice

Saanut 5/5 tähteä

Delicious and fab value!

Absolutely delicious coffee every month! The subscription element also saves me from forgetting to buy speciality coffee and then not having any in the house for that important morning pick me up or a special guest arriving. I think it’s better value as well. Thank you RISE!

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Fin, thank you so much for the great review, we are so glad to hear you are enjoying RISE. Alice and Ben :)

Saanut 5/5 tähteä

Best coffee subscription around!

I don’t normally leave reviews, but had to share my experience with my Rise subscription (I’ve been a subscriber for a few years now!).

If you’re considering a speciality coffee subscription, honestly look no further. Each month, we receive a different freshly roasted coffee, which keeps things interesting and allows us to try something new each time. Plus, we’re learning so much about our own coffee preferences (I love anything with chocolatey notes, whereas my husband likes anything fruity!).

Not only is the coffee delicious every time, there is an educational element to the subscription, where we now understand what it means to buy and drink from sustainable roasters! Which is so important as consumers…

Rise are a great brand, with an incredible back story- I’ve not come across anything quite like it :)

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Arianna, thank you for the amazing review - we are so glad to hear you are loving RISE!

Saanut 1/5 tähteä

The coffee trial it cheap but the…

The coffee trial it cheap but the bailies coffee is very bad, diluted, and taste of nothing it has not even coffee taste felt like I was drinking water horrible, had to throw it in the bin, and this is the only two types they offered and it's not organic and they want £44 for a subscription it's too much money for low value.

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Sabah,

Thank you for taking the time to share your feedback, and we’re really sorry to hear that you didn’t enjoy the coffee you received. That’s a real shame to hear, especially as we’ve had so much great feedback on this coffee from other customers – it’s actually been really well-loved, which is why we selected it for the box so I hope I can turn your experience around.

It sounds like the bag you received may not have been up to the standard it should be. Sometimes, even with specialty coffee and strict quality controls, a batch can slip through that isn’t quite right. We’d be more than happy to send you a fresh replacement bag to try again, in case this was the case. The coffee changes every month and it’s not the only bag we order - we could send you a bag from this months box to see if you prefer it?

Bailies are also one of the top roasters in the UK and this isn’t reflective of their coffee.

Our biggest 4 bag box is £40 box and includes freshly roasted specialty coffee from independent UK roasters delivered to your door, expert curation, tasting notes, brewing guides, and the peace of mind that you’re supporting ethical sourcing, small businesses, and coffee-growing communities. Many of our customers feel this offers great value – and we hope we can help demonstrate that to you as well.

We have reached out to you directly and would love to try to resolve this and turn the experience around for you.

Thanks
Alice and Ben

Saanut 4/5 tähteä

OMG the coffee is amazing 🤩

OMG the coffee is amazing 🤩
I’m always a little dubious about subscriptions to coffee as I had a bad experience with one! However, the aroma when I opened the packet was intense (in the best way) The Assembly coffee, nutty overtones and I had it filtered and the first sip persuaded me that this is definitely a company I want to continue with.
They did forget my cafetière however the response was immediate and it has been promised in my next subscription 🤞🏻🤞🏻🤞🏻

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

H Johanna, thank you soooo much for the review! We are so glad to hear you enjoyed the box and the coffee - this month's Assembly coffee is incredible, right!? So sorry about the mistake with the cafetiere, our error when packing the box, and so sorry about that. Thanks so much for your understanding. Alice and Ben

Saanut 5/5 tähteä

Fantastic coffee

I received your box the other day. I've got to say I'm very impressed, I love that I get different coffees to try.

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Tom thank you so much for the 5* - we are so glad to hear you are enjoying the coffees! :)

Saanut 5/5 tähteä

Amazing Christmas calendar

Amazing Christmas calendar and lovely customer service. Thanks again.

30. marraskuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Kate, we are so glad to hear you are enjoying the calendar, Happy Christmas! Alice and Ben

Saanut 5/5 tähteä

100% will return

what can I say what hasnt already been said, I personally do not judge a compant on how well they deal with orders and purchases especially when things are going fine. however I do like to commend somebody when they deal with problems in a good timely and efficient manner, long story short there was a miscommunication with the RISE subscription app and the linked SHOP app i have on my mobile phone which somehow placed 2 orders before I had received anything, anyways paranoid me starts thinking I have been scammed and was being taken for a ride but this was 100% NOT the case, after a few emails backwards and forwards to Alice I can confirm that this company is 100% legit and should anything go wrong I can hand on heart state that they deal with any problems immediately and with a resolute outcome, Now I feel such a klutz because I left them a shameful review on their own website and dont know how to edit or remove it, please forgive me RISE

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I always look forward to the post every month!

I've been ordering Rise Coffee boxes for over a year now and I'm such a fan - every month I look forward to getting my next box and trying out this month's coffee selection.
All the coffees I've received so far are fantastic and incredibly flavoursome. It's clear a lot of thought and care goes into the selection process and I don't think I'd ever go back to struggling to choose in the supermarket!
I also really love their impacts too - the coffee they choose has notes about where it's from, they give back 1% to supporting coffee growing communities, the packaging is plastic free and easily recyclable and they're a certified B Corp!
And if you ever need any help with your order, they're very friendly and super quick to assist!
To anyone considering a Rise Coffee Box subscription, do it! You won't be disappointed at all! 😊

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The coffee isn’t as fresh as you want it to be

Edited review to 4* after having a pleasant experience with the team there.
The ordering process was relatively straightforward and the price (including usual discounts) was quite good. But the coffee that I received was roasted 2 weeks** (edited for accuracy) before it was shipped. It is meant to be fresh, specially selected coffee. Which is not what I received.

26. marraskuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi there - we’re super sorry to hear this.
We work very closely with our coffee roasters to ensure that all coffee is freshly roasted and with our customers in a quick timeframe from its roast date, but it seems on this occasion we have dropped the ball. We actually have weekly or bi weekly deliveries from our partners to ensure we are always sending the freshest possible coffee.

I would love if you could share you details or drop me an email to hello@risecoffeebox.co.uk so I can look into what has happened here and rectify the issue immediately for you with a fresh bag!

Thanks for giving us a go and hopefully we can fix this concern for you.

Thanks a mill
Alice and Ben

Saanut 5/5 tähteä

Lovely coffee

Lovely coffee.

Quick delivery and fairly priced.

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Thanks SO much Sarah, so kind of you to leave a review. I'm glad you've enjoyed your experience so far. Best wishes, Alice

Saanut 4/5 tähteä

Horrible start but they made it right.

This was a long process so I might have forgotten some details but...

I ordered from them 2 September. A box with 4 coffees and paid delivery because I live in Ireland. It took 2 weeks before I heard anything about delivery. Then it said it was processing in Dublin for 2 or 3 weeks so I reached out to support. They apologised and said they'd look into it and after another week or two I reached out again and they said they didn't have any response from royal mail and offered me a refund or to send Octobers shipment. I wanted to try them so I opted for October's shipment and after a week or two I got an email from FedEx saying it's shipping and that took around 4 days. So eventually I got my coffee around 30 October. Nearly 2 months after ordering it.

I've not actually tried it yet but they added a bag of decaf for me to try as a gesture of good will.

I would say he careful ordering from abroad or at least don't expect it in a hurry but otherwise I can certainly recommend it because the customer service team have your back no matter what happens. They were understanding, empathetic, polite and professional the whole time.

Seems like value for money (that's why I chose it in the first place) and the coffee obviously depends on the roaster themselves anyway.

If you understand these things going in then it's a no brainer - especially if you live in the UK and don't have customs.

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hey! Thank you so much for leaving the honest review. We have actually decided to temporarily stop delivering to Ireland as the customs process has been so unbelievably difficult and we don't want other customers to have the same experience. Thank you for the understanding during the process and we hope you love the coffee! Alice and Ben :)

Saanut 5/5 tähteä

Good customer service

I never received my trial box but was still charged postage. I have emailed them so will update on whether they respond.

UPDATE: Alice has swiftly responded to my email with a sincere apology and is sending out a trial box with 24 hour tracking. Great customer service!

27. lokakuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi RKK, I can't see any orders or emails from this specific name but we'd love to help resolve this. Please can you drop us an email at help@risecoffeebox.co.uk and I will look out for it with the aim of coming back to you right away! Best wishes, Alice

Saanut 5/5 tähteä

The best customer service. No bots!!

I had a minor issue with an advent calendar gift being sent before the requested date so contacted Rise Coffee customer services. Wow! So helpful! Genuinely the best customer service I've had in years. And it was so nice to be in communication with a real human without being questioned by a bot first! It was only a minor problem but Jen treated it seriously and went out of her way to make sure I was happy with the outcome. Based on this experience I'm already planning another purchase.

20. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great coffee and service!

I came across Rise Coffee through a promotional offer from a MyProtein purchase.

I recently purchased an espresso machine and thought this would be a great opportunity to use my new machine.

I was not wrong! I’ve been incredibly impressed with how great their coffee is, but not only that, their customer service is top quality.

The quality of service and coffee makes their subscription service an incredible value for money and I cannot recommend enough!

18. lokakuuta 2025
Oma-aloitteinen arvostelu
Risecoffeebox-logo

Vastaus yritykseltä Risecoffeebox

Hi Glen - thanks so much for the review! We are so glad to hear you are enjoying RISE. You’ve made our evening :)
Thanks so much, Alice and Ben

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