Rinsemate Arvostelua 

506
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Loved how the communications were always clear with delivery status updates. The system setup is so simple that I was using this incredible product within minutes. Highly recommend, you won't r... Näytä lisää

Saanut 5/5 tähteä

There was initially a problem with delivery of my order, due to the local shipper. I contacted Rinsemate and they immediately began checking on the issue. Meanwhile the package showed up in my loca... Näytä lisää

Saanut 1/5 tähteä

Bought this April 2026 and by first week in June in stopped working. Tried the usual trouble shooting tricks ..no help. Reached out to Rinsemate who took a while to respond and requested videos etc w... Näytä lisää

Saanut 3/5 tähteä

Compared to a fully installed bidet, this product is just ok. The water pressure is ok and the capacity is ok (but you need to refill it every couple of days depending on usage). The holder for the s... Näytä lisää


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

506 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 57 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(506)

506 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Pleased I bought it

Pleased I bought it, would prefer a bit more power, doesn't match up to plumbed in jets, but then I have been talking about getting one plumbed in for 20 years and this took no time.

26. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Not worth it

I have purchased three. None of the suction holders work correctly. They fall off the wall randomly and the bidet leaks so the water goes everywhere if I am not at home to hear the holder fall.

I wouldn’t recommend the service. They also say they provide quick response times but I have been complaining about the products since May 2026 and I have not received a helpful response.

I wouldn’t recommend the product.

25. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hello Rabia,

We’re truly sorry that you’ve been dealing with this since May without receiving a helpful resolution. That is not the customer service we want to provide.

The suction-cup holder must be installed and locked correctly on a suitable smooth surface. You can watch our installation guide here:

https://rinsemate.co/blogs/nyheter/instruction-guide

If you follow the guide and the holders still fall, please email info@rinsemate.co with your order number. We will review the issue with all three units and help find a proper solution.

Again, we sincerely apologise for the frustration this has caused.

The RinseMate Team

Saanut 4/5 tähteä

Great product

It took awhile to arrive. That was not an issue for me. Once it arrived and I charged it up I gave it a shot. It works so well and I feel clean. I have told others about the Bidet and highly recommend your product. Soon I will have surgery and will be without the use of my dominant arm and hand. I plan to use this even after im healed. Thanks

24. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Love the product

Love the product. Have just moved from a house that had a bidet, and this makes up for the lack of one in the new place. Customer service and communication were excellent. Only comments are that it took a bit longer than expected to arrive, and the suction cup on the holder for the nozzle does not stick to any surface I have tried, so I will have to find an alternative.

24. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Provides dignity

I made this purchase in order to provide a modicum of dignity to the ablution and prayer preparation of my Muslim work colleagues.
Needless to say they love it and finding it so useful will be purchasing for thier own homes

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This item is superb

This item is superb. The process of charging and the set up is super easy.
The price point puts it in the reach of most families.
My only concern is that the receptive for the water whilst made of very sturdy materials maybe easy to knock over. I will weight mine with a smooth stone to prevent it accidentally being knocked by grand children.
The delivery of the product was relatively quick and it was well packaged in an attractive box.

23. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

A good option and convenient for using bidet

A good option and convenient to have a portable bidet without installing a fixed one especially if you renting or leasing a home.
Need to improve on the hose which can sometimes get twisted and cause no flow. Proposed to have a bit of structure for the hose.

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Simply Superb!

Just back from holiday in Tunisia where they have Bidets everywhere (former French colony). My new Rinsemate is AS GOOD in terms of operation and water power. Amazing. I will never be without one now! Can also take on our caravan holidays. Perfect!

22. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful product and even worse customer…

Awful product and even worse customer service.

!. Product arrived very late- ok acceptable
2. Product stopped working within 24 hours- unacceptable
3. On requesting for refund, I had to send a video of item not working. One month later, no response to rectify problem other than acknowledgment of receipt of video.
4. On following up, they claim that product is not working due to water ingress into internal electrics. How they can see this for a video is beyond me as there is not outwardly visible water ingress!
I feel like they are gaslighting customers and fobbing us off with weak excuses.
DO NOT BUY!

17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hi,

We are so sorry about this. A product that stops working within 24 hours, followed by a month without a proper solution, is absolutely not the customer service we want to provide.

Please send a new email to [info@rinsemate.co] with your order number so we can look into this immediately. You will not need to resend the same video. If your RinseMate is faulty, we will absolutely arrange a refund for you.

Again, we’re truly sorry for the frustration and disappointment this has caused.

The RinseMate Team

Saanut 1/5 tähteä

If something goes wrong

If something goes wrong, the customer support will do everything to NOT compensate you. They failed to deliver the product, and now they want me to pay for the redelivery charge. Furthermore, they try to gaslight you. I would assume because I will not pay for the redelivery fee. They will be very comfortable keeping my money with no refund. Will update what happened. Considering this is a dropshipping company I bet the owner is a 13-year-old kid in the basement. at least that how they behave.

21. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hey Edmond,

We completely understand your frustration, but we would like to clarify that RinseMate is a legitimate company—we are not a dropshipping operation, and we take our responsibilities to our customers seriously.

Please contact us again at [info@rinsemate.co] with your order number. We will review what happened with the delivery and work with you to find a fair solution.

Again, we are truly sorry for the frustration this situation has caused.

The RinseMate Team

Saanut 3/5 tähteä

It's ok

It's ok, could do with another power level up. Also could be ideal if it was more sealed so that no dust can get into main container via where the pipe comes out from. Company suggested to change the water before each use which makes that ridiculous also to charge it up after each use, that too is ridiculous and more work. Overall I like having an alternative bidet, but it still has some improvements to do especially on how to keep the water dust free.

20. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolute joke of a product and their…

Absolute joke of a product and their customer service is terrible , the suction cup eventually fails after a few weeks and the bidet handle will keep falling off , they will not replace it no matter how many videos or emails you send even if you just want a replacement for the suction cup not the whole product , don’t waste your money

20. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hello Hassib,

We’re truly sorry about this. The suction-cup holder should remain securely attached when installed correctly on a clean, smooth surface, and you should not have been left without a solution after sending multiple emails and videos.

Please contact us again at [info@rinsemate.co] with your order number. We will review the case, and if the suction cup is faulty, we will arrange a replacement for you.

This is not the customer service we want to provide, and we’re genuinely sorry for the frustration caused.

The RinseMate Team

Saanut 4/5 tähteä

Just short of excellent

It would be easier to say what makes it just short of excellent: its power. A slightly more powerful jet of water would help you feel cleaner quicker. I like its capacity, and its convenience: it lasts all day and is easy to refill. The free gifts were a joke, however: someone with any sensitivity to perfume can't possibly use something that has no ingredients listed. The delivery was very slow: it comes from China. Customer Services were excellent, however.

19. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is amazing

This is amazing, so easy to set up and use ,such a clean feeling and saves on toilet paper,well worth the reasonable price it costs 10/10

19. syyskuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin