Rinkit Arvostelua 

Happy :)

I ordered 90 glasses and none came broken, all for a good price!

Customer service via email also good from Dragan & Ana

Goods delivered on time, one glass was broken. 1 email later and they would send a replacement. Response time was excellent.

Bought a wooden breadboard from Rinkit which developed a crack after a couple of weeks. This can happen with wooden products. I sent a quick email with a picture to Rinkit. I reply was sent to me the same day saying a replacement is on its way. Two days later it arrived. They didn't want the faulty one returned.
Excellent customer service and fast response. Will use this company again.

Brilliant service, ordered lots of glasses from Rinkit over the years, occasionally when delivered one or two might have got broken in transit but it’s never a problem to get replacements, really quick and friendly service. Will continue to use and would recommend Rinkit :)

Rinkit have been excellent - top class service, when there was a small issue, and really lovely kitchenware - quite a different special mediterranean feel to it. Friends commented on how much they liked it. It is the first time i have used Rinkit and i will happily return.

Original purchase arrived next working day. In use it appeared it had been damaged, probably in transit. Rinkit agent immediately dispatched a replacement. Excellent service!

I always buy from this company. I buy raised beds for my allotment and I'm probably on my 7th order by now.
The quality is excellent, delivery is next day and the product is really good quality. I recently ordered the wrong colour product and it was swapped straight away. I would thoroughly recommend this company to everyone and two other allotmenteers are already great fans. Keep up the great work. 5 stars all the way!

Excellent and prompt customer service, speedy refund. Very good online shopping experience with return item. Happy customer 😀 good outcome 👍

Ordered from Rinkit via Amazon. Item didn’t arrive within the specified time so I no longer needed it (ordered for a holiday). Spoke to Amazon who contacted Rinkit and asked them to refund me.
Rinkit contacted me and refused a refund. The item was now apparently out for delivery. I was told to return the item if no longer needed but I was expected to pay for the return! I pushed back on having to pay to return something that was rendered useless due to it not being delivered within their own stated timescales. I was then told I could refuse to accept the item when it was delivered. Also not helpful considering I am now on the holiday I’d ordered the item for so not at home to accept or indeed refuse the delivery!
So, the item has been “delivered” to my doorstep in my absence.
The most basic of customer service should be to be able to at least return for free under these circumstances but sadly this company clearly have no interest in customer care or satisfaction. A quick look at the company’s review comments on Amazon (I should have done that before ordering!) show that delivery issues like this are extremely common as is the company’s poor attitude.

Great customer service and great product

Fabulous and speedy service, excellent value for money. Replies to questions with lightening speed. Would recommend.

Absolutely wonderful company cant recommend highly enough. I had an order delivered and unfortunately 1 of the glasses was broken, I emailed them on a Sunday not expecting to hear till the Tuesday as Monday was a Bank Holiday but OMG they responded on the same day !!! And resolved the problem. As an artist who only paints on glass this will be the only supplier I will use in the future.
Extremely happy
Joanne Staples
Gosling Arts

Excellent quality product (hi-ball glasses). Have ordered multiple times, on the occasions when goods have been damaged in transit they have always been very quick to send free replacements. Will use again.

I made a purchase and was not satisfied with my product. The customer service team were so prompt and helpful and guided me to the right direction, they reassured me along the process and I was very happy. Would definitely recommend!

Ordered a glass shelf came very well packaged but at some point the cardboard box was damaged and the brackets were missing i emailed them Saturday night they got back to me promptly and on Monday morning replacement was delivered . The shelf is just as described good quality fixings with clear instructions and great service. Would recommend on my experience.

I ordered a parasol base from Rinkit via The Range.
Unfortunately it was the wrong size and I had to return it.
Due to continued problems trying to process the return on The Range website (which I couldn't resolve) as a last resort I decided to contact Rinkit via email (I knew that they couldn't normally deal with anything bought through another Marketplace).
I dealt with Sara and Ana and I can only sing their praises.
They could have told me that they couldn't deal with it and refer me back to The Range but they didn't.
They apologised for the issues I was experiencing and resolved the situation at speed.
It is so refreshing to deal with a company whose main focus is their customer, and what it is that they can do to help them, instead of what is best for the company.
I would also like to say that when I initially ordered the item, the order was processed very quickly and it was delivered 2 days early!!
Thank you Sara and Ana for all your help and assistance it was really appreciated.
I would definitely order from Rinkit again and would be more than happy to recommend them to friends and family.

Excellent service – highly recommend!
I’m really impressed with Rinkit. Their delivery was incredibly quick and everything arrived in great time. The whole process felt very professional from start to finish.
I did have a query about my order, and it was handled efficiently without any hassle. One of my orders arrived incomplete, but Ana was fantastic – she resolved the issue very quickly and ensured the missing items were sent out straight away. I received them the very next day, which was brilliant.
Overall, I’m extremely happy with the service and would highly recommend Rinkit. I will definitely be purchasing from them again!

Really beautiful glasses at a brilliant price. One was broken on arrival and a replacement was sent straight away... v impressive customer service. Will definitely use again.

I recently had an order arrive with some damaged glasses, but I was really impressed with how quickly and professionally the issue was resolved. Ana from Rinkit provided excellent customer service, arranged replacement glasses immediately.

The whole process was hassle-free and handled with great communication and care. It’s refreshing to deal with a company that genuinely looks after its customers and resolves problems so efficiently.

A special thank you to Ana for the excellent support — truly first-class service.

Bought a garden set through Tesco Marketplace from Rinkit and on assembly a nut snapped off one of the chair legs.
Phoned Rinkit and spoke to Ana. She was very helpful and amazingly a new pair of chairs arrived the next day.
Why can’t all companies be on the ball like Rinkit. Top marks Ana!! 😁