Right Cars Arvostelua 

Scammers are not refunding the deposits
No one met in airport, was waiting more than 2 hours
Car was given with empty fuel tank

I have rented cars for nearly 30 years through so many different companies in the US and all over the world and never faced a situation like with RC rentals.

This company runs a complete scam by charging extra fees and bullying you into paying them by not explaining what is going on, rushing you, pushing you, lying, ignoring, gaslighting, etc.

When contacted through customer service, immediately after, they were woefully unresponsive and unhelpful and simply denied any resolution whatsoever. They have no offices or customer service desks and only have virtual agents working for them offshore. There is no way to contact anyone who can address anything except by email. They do not respond or, when they do, it is one line saying they can do nothing to address their malpractice.

I have disputed the fees through my credit card company but I am also looking into a class action suit with others who have been affected in the same way.

On the day I arrived I heard several other families facing the same issues. I even heard one family calling out, “worst rental car experience ever.”

You can see other similar suits by looking for these words: Look for this suit for something similar: 19m payless unfair car rental fees class action settlement

Dear Mr. Karl Taylor

We rented a car provided by you Antalya right car Turkey through the Enjoy Travel for XXXXXX with the reservation nummer XXXXXXXXX between 29.06.2025----05.07.2025.

As seen in the attachment, the deposit amount of ex. EUR 650 on date 29.06.2025 has not been refunded to Remzi Bicer even though more than 2 months have passed. The deposit transaction by Antalya Right Cars was not blocked from the credit card but was made as a direct withdrawal.
We ve tried reaching Antalya Right car several times by phone and text ,but haven´ t heard back.
Plase kindly intervene and contact your Antalya Right cars franchise to have the deposit transferred to us

I await your kind confirmation that this e-mail has reached you
-----------------------------------------------------------
Even though 6 months have passed, it still hasn't been refunded.

Do not use Hopper or this company. Right Car Rental is a scam. I put on my itenary my airline ticket. My flight was delayed a hour. Upon arrival in airport I automatically called place for Wally Shuttle which is another scam place. They work together to get customer late to car rental so they can report a no show and keep money. The shuttle came one hour late and I repeatedly called them for shuttle and telling them I’m waiting for car. They were awful and didn’t care. When I finally arrived at place there zoom screen would not turn on for me but it did for others. When the finally answered me they told me I’m a no show and go back to airport they have no car for me. Do not use this company and hopper don’t help me at all. They left me stranded and I had hopper pro. Cancelled it and taking them to court.

I rented a vehicle from here for one day and it cost me almost $300 for a Toyota Corolla this also did not include the $1000 deposit that they wanted. Car rental was booked on Priceline for roughly $50. They indicated that the fee was paid only for the reservation. I would not rent from this company again. I have rented from other widely known car rentals enterprise, Sixt and the process and cars were more desirable. They do give you a 1 hour grace period to return the car that is probably the only positive thing that I can say. With regards to the deposit being credited back I have not verified that it was been rectified with my credit card company at the moment. DO NOT RENT FROM THEM>

Big ass scam DO NOT GO HERE OR PUT YOUR DEBIT CARDS WITH THEM, NO ACTUAL PEOPLE WORK HERE, THEY ADDING EXTRA FEES THAT WAS NOT ON THIS SITE now I’m stranded in Orlando waste of my damn time!!!so mad mad as hell

I would give them less stars if I could. This rental company is very sketchy. They said there would be a shuttle at the airport, but there wasn’t. When I called to find out where it was, the option to speak to an agent leads you to a voicemail that may not even be a voicemail. When I saw that the deposit for the car was $2000, I cancelled the reservation and did not receive a refund. It doesn’t get sketchier than this.

Anna helped me so much in St. Maarten. She was so accommodating and nice and helpful and pretty.

Absolutely appalling.

Booked through opodo.com as they showed they had good rating.

The car was damaged and dirty.

Was charged £540 deposit and it is still has not been returned. The guy is also now ignoring my WhatsApp messages asking where my money is.

He also did not help with any bags, nor did he give clear directions for pick up.

I'm now going through my credit card company as a chargeback.

AVOID.

I rented a car via Opodo.co.uk platform from the local supplier Right Cars in for 4 days. Right Cars demanded a Card Payment of 650EUR as deposit which suppose to be repaid after 28 days of returning the car. The car was returned on 19th September without any issues and it is nearing 90days with no repayment has been done. Right Cars are not returning emails, SMS/WhatsApp messages or Phone calls. OPODO.co.uk is also not helpful to resolve the issue with thier supplier. I will have to go to the local court as next step which is frustrating

06.10.2025 günü akşam araç teslim aldık. 20bin tl bizden depozito aldınız. 21 gün sonra bu paranın bize yatacağını söylediniz. Aracı tertemiz teslim ettik hiçbir problem olmadığını söylediniz. Kaç ay oldu asla telefonlarımızı açmıyorsunuz. Acil dönüş yapın yoksa heryere şikayet edeceğim.

Bad bad bad bad!!!!!! This is the worst rental in this side of the world. That's why it is very cheap. Guys don't waste your time and money. The customer services is the second bad things but the hidden $$$ is the first. Once you call customer services they act like you are a criminal. Guys is better to stay away from this.

⚠️ WARNING – Right Cars Antalya (via Holiday Autos) kept my €900 deposit and never refunded it.
Car rented 17 May 2025, returned 1 June 2025 in perfect condition. They promised refund in 28 working days. Despite sending all documents and contacting them many times, they ignored all calls, emails, and texts.
Reviews show many others had the same problem – deposits not returned.

⚠️ Avoid this company – they will take your money and not give it back.

The wanted to take 20000tr in deposit on a booking and its was not the new car that was supposed to be delivered but another old one
They never gave us any money back for deposit

This rental car services is a scam! We were charged extra rental fee upon pick up. The car was not clean and full of exterior scratches. It was not a full size vehicle that we requested. The second day of the rental the car did not start and we contacted the phone number on the key and it did not appear to be a business representative. We were told that we were responsible for road side assistance. DO NOT SELECT THIS RENTAL SERVICE FOR BOOKING THROUGH THIRD PARTIES.

Car hire went horribly wrong.
I hired a car through Planet Rental Cars from Izmir airport. There was nobody to pick us up from Izmir airport to take us to their car pool. We waited. Nobody showed up. We called. But no one picked up the call. We even got a Turkish person with a Turkish mobile to call the office. But still no answer. Planet Rental Cars has refused to refund the money I paid saying my call log shows the calls were cancelled, not understanding when the calls were not answered, it shows as cancelled.
In the end, we had to make another arrangement to hire another car on the spot at the airport. That cost a lot more money and I had to pay in cash.
It caused so much stress and exhaustion, which cast a shadow over our entire holiday.

J'ai eu une expérience extrêmement décevante avec l'agence de location Right Cars à Antalya. Voici les principaux problèmes rencontrés :
- Aucun accueil à l'aéroport, malgré une attente de plus de deux heures.
- Refus de reconnaître l'assurance souscrite en ligne, m'obligeant à payer une assurance supplémentaire injustifiée de 180€.
- Un dépôt de garantie de 150€ a été débité au lieu d'une simple pré-autorisation. Malgré mes multiples relances par mail et WhatsApp, l'agence n'a jamais remboursé cette caution. Ce n'est qu'en contactant la police locale que j'ai pu obtenir le remboursement grâce à leur intervention.
- Véhicule en très mauvais état (pneus usés, pare-choc abîmé) et absence des documents obligatoires (carte grise, assurance).
- Manque de respect et attitude désagréable du personnel.

Je suis Français d'origine turque, et je trouve particulièrement dommage que ce type de loueur donne une si mauvaise image de notre pays d'origine. Les vacances d'un touriste, qui devraient être un moment de détente et de plaisir, sont gâchées par leur manque de professionnalisme et leurs pratiques abusives.

Ces pratiques sont inacceptables et mettent en danger la sécurité des clients. Je demande un remboursement intégral et un dédommagement pour les préjudices subis. Je vous déconseille fortement cette agence.

Si vous avez rencontré des problèmes similaires, je vous invite à signaler ces abus à la police d'Antalya. Rendez-vous sur leur site officiel de la police d'Antalya (Antalya Emniyet Müdürlüğü) et transmettez votre réclamation via un traducteur Google en turc par e-mail (il y a la liste des mails de contact).

Chaque victime peut également commenter ce post pour partager son expérience. Je suis disponible pour accompagner bénévolement toute personne souhaitant entamer des démarches similaires. Ensemble, nous pouvons nous faire entendre et mettre fin à ces abus

Booked a 5-day rental (Nov 23–28, 2025) at Orlando International Airport (MCO) through CarRental8. Paid in full weeks in advance.
Arrived at the Willy Park / Right Cars counter (the actual supplier). Everything is automated kiosks – no real staff on site. Because I’m not a US citizen, they insisted on extra insurance. Their remote manager personally verified my Mastercard over the phone and, because the card was accepted as valid, lowered the insurance to “only” $25/day (instead of the usual $40+ they try to force on foreigners). I also agreed to the $500 security deposit and signed everything.
Minutes later, the exact same Mastercard that their manager had just verified and approved could not be charged. The system failed repeatedly. They rebooted the terminal FIVE times over 30+ minutes – still nothing.
I immediately offered my US debit card – refused, because “it has to be a credit card.”
I had plenty of cash on me – they said there is no way to accept cash.
After almost an hour of this nonsense, no keys were ever handed over, no contract was completed, and I never drove the car for even one second.
Contacted CarRental8 the same day asking for a full refund. Their reply: “No refund – this is considered a refused rental.” They are hiding behind the supplier and refuse to return a single dollar, even though they were the ones who originally charged my card.
Thanks to this experience I discovered Uber for the first time – cheaper, faster, and zero stress compared to this disaster.

At the end Carrental8 made a full refund. I’m happy to report that they agreed, there was no fault of mine and issued the refund. I will continue renting with them but will be more prepared for situations like that.

Scamer dont rent car here
I rent it izmir aks for £1500 deposit i refused the pay then cancel rent but they never pay me back i contact with uk headoffice they said nothing with them so all are crap fraud

J’ai eu une très mauvaise expérience avec DiscoverCars. J’avais une réservation pour une prise en charge à 19h30 à Porto, avec mon numéro de vol communiqué. Le vol est arrivé à l’heure.

Une fois sur place, aucun van comme prévu, et après avoir attendu, j’ai appelé l’agence : on m’a répondu que c’était déjà fermé, malgré l’horaire confirmé...

J’ai dû trouver une solution de dernière minute, perdre du temps et argent (coût supplémentaires dû a une réservation à la dernière minute dans une autre agence de location...) et réorganiser de toute ma soirée....

Service pas fiable du tout ! Aucune communication, et une réservation non honorée. Je déconseille fortement !!!