Repairly Arvostelua 

143
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I broke a new Samsung S9 and Repairly fixed for me perfectly. The model had only been released a few weeks beforehand so they had to order a part in, but this arrived the next day. Several other c... Näytä lisää

Saanut 2/5 tähteä

Phone repair took 25 hours not the advertised 3 and a half hours. Communication was confused with one set of comms telling me repair was complete and out for delivery and another telling me engineer... Näytä lisää

Saanut 5/5 tähteä

Put in my request for a diagnosis around 11am. Picked up between 12 and 1 and returned just after 2pm with constant comms throughout the transaction. Amazing.

Saanut 5/5 tähteä

My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers. After contacting Apple for a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puhelimen korjauspalvelu

Erilaisten ulkoisten lähteiden tuottama tieto

Repairly offers on-demand phone and tablet repairs. Simply order online and a Repairly Representative will collect your device, take it to be repaired and return it within just a couple of hours. Backed by top investors such as VirginMedia, Liberty Global and Techstars.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

143 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(143)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

So easy to get the screen repaired

So easy to get the screen repaired. Totally hassle free, so fast, and the finished product is spot on. The only reason this is not five stars is that the area covered is smaller than ideal (I had to get my husband to take the phone to work with him) and also that there are some makes and models not covered by the company yet. But this is presumably becuase it is still in the early stages. Hopefully they will get bigger and have more product and area coverage.

23. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Hey Kirsty, thanks for the feedback, yep we will be expanding our area v.soon :)

Saanut 5/5 tähteä

Fantastic service

Fantastic service, really clear communication, good quality repair. Collected my phone and returned within a few hours, and cheaper than I'd been quoted by a well known high street shoe repairer! Very impressed.

20. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha thanks Lindsay, glad you enjoyed the Repairly experience :)

Saanut 5/5 tähteä

Just do it!

Fantastic. Put off having my ipad air fixed for a whole year when I finally got around to looking for places to do it! I work in central London; they were at my office by 10.30 and it was back by 1.30ish - good as new! I found it hard to believe that this was an actual thing, but my LCD is repaired and I'm finally using it again for the first time in ages! Thrilled. Thanks Repairly, would recommend to anyone. :) plus, reasonable prices which I couldn't find in many other places.

17. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

3 hours, that's pretty good ;)

Saanut 5/5 tähteä

Amazing service and SO fast

Amazing service and SO fast. Dropped my phone and smashed the screen to pieces - they picked up from my office within an hour of placing the order on the website. It was gone for around two hours and was brought back as good as new with 12 months Repairly warranty. I never write reviews but I'm honestly amazed at what a good service this is. They are also cheaper for screen repairs than any stores I looked at in London. Would only ever use Repairly going forward. BRILLIANT!!

16. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha thanks GS, we really appreciate the kind comments and super glad you shared them in a review. We look forward to working together again!

Saanut 5/5 tähteä

Absolutely great

Absolutely great. Picked up in the morning and dropped off by lunch time. Phone came back repaired to a high standard for a reasonable price.

13. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Nice!

Saanut 5/5 tähteä

Feels a slightly remote process but …

Feels a slightly remote process but they do what they say on the tin.
Sent a badly cracked ipad and it was back in two days good as new at a very reasonable price.

13. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Glad we fixed this but 2 days is too long, next time we will do better!

Saanut 5/5 tähteä

Excellent service

Excellent service. Easy to use website. Quick return. Smashed screen now good as new. Nice to have contact with real humans when handing over to the courier and by email. All very friendly.

10. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha, real humans!

Saanut 5/5 tähteä

Super quick

Super quick, super pleasant, really happy with the service again (yep, I've smashed my phone up twice now)

10. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Lol, only twice? ;)

Saanut 5/5 tähteä

Rapid response

found out about these guys on google after smashing my iPhone 6 screen to pieces. 3 hours later the phone is back with me and looking just as beautiful as before. huge

10. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha huge, thanks Joe!

Saanut 5/5 tähteä

Awesome guys!

In the time of my Monday meeting, these guys picked up, repaired and returned my iPhone in my office! In less than 2 hours! No time to miss it ;) !

9. elokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha, "during meeting phone repair" should be our new tagline ;)

Saanut 5/5 tähteä

Very good & very quick (sub 1hr)

Very good & very quick (sub 1hr) - friendly service.

In terms of communication, I would recommend improving the service through sending an email to the customer when they book their service in and then send follow up emails with updates of how things are tracking. Other than that, all good.

Thanks

8. toukokuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Sub 1 hour, that's sweet ;)

And great feedback on the email tracking, we will work on this!

Saanut 1/5 tähteä

I have to say that I am really not …

I have to say that I am really not impressed.

My phone was running perfectly before I sent it in except for the fact that the screen was smashed.

I paid over £130 for the repair (screen and battery replacement). The screen stopped working 3 weeks later and Apple informed me that the battery was faulty after having run a diagnostics test.

I contacted repairly and they told me that they would replace the battery. I sent my phone in for repair and was told it was not fixable and charged a diagnostics fee!

At no point was I told that I would be charged a £30 'diagnostics' fee.

I have now forked out over £160 for repairs that have damaged my phone and have now had to purchase a new one.

I believe I deserve compensation.

I do not recommend this company! Go to Apple directly!

28. huhtikuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Hey Amy,

Apologies for the delay here, we have just refunded the Diagnostics fee, this was a mistake on our part ;)

Re. the battery, we would be happy to take this in again for another check if you would like? If yes, please email hello@repairly.co.uk and we can come collect!

Thanks
Repairly

Saanut 5/5 tähteä

Extraordinary

Extraordinary! I cannot thank them enough: when you have a teenager stuck in a trauma ward with their phone/life line having sustained damage, as a parent you are kind of stuck. I messaged Repairly at 11.35pm on the off chance we could drop the phone off at their office as we were on a ward. Within minute they replied 'no worries we can get to the ward'. And they did indeed pick it up in the morning and a few hours later a young man was wandering round the ward looking for our room with a repaired phone. How is that for service.

7. huhtikuuta 2017
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Hahaha thanks Verene, we are super glad that we could help you with this :)

Saanut 5/5 tähteä

Excellent Service

I was a bit dubious about giving up my phone to a stranger for a screen repair, so I started out by asking a few questions via the online chat and started get email replies late at night - do they never close ?- I already had a quote from a high street shop and they matched it including collection and deliver. A very pleasant young person came within 10 minutes of the booked slot, put my phone in a protective box and less than two hours later, they were back with my phone, looking as good as new. Superb.

28. kesäkuuta 2016
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha, we try to never close yes ;)

And yes, we try to match price but with extra convenience of you not having to leave your house/office.

Thanks for the feedback!

Saanut 5/5 tähteä

Exceptional service

I dropped my beloved Samsung S5 on my way to work one morning, smashing the screen. I had a quick Google at where to have it fixed near the office, and I came across Repairly so decided to give it a go. I was quite surprised at the service they were offering, so I even messaged them to double check that the price included them picking it up and bringing it back.

At about 10am, I booked a slot between 11am and 12pm, with the promise of it being delivered back in a 2 hour time slot. They turned up, explained they would take the phone and replace the screen, and bring it back as soon as possible. Given that it was naturally raining heavily in London, it was amazing to not even have to leave the building!

Within an hour my phone was back in my hands (absolutely perfect), and they went on their way again. I was amazed at how quick the service was, especially given the convenience and the fact it actually cost me less than my insurance excess without having to go phoneless for even a day.

I would highly recommend Repairly for anyone who needs a reliable phone repair, and I have done so to many colleagues and friends who were equally amazed that I hadn't even made it to my lunch break before having a fully operational phone again!

28. kesäkuuta 2016
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Thanks Carla, we love that fact that you didn't have to go outside into rainy London!

We look forward to working again soon :)

Thanks
Tom

Saanut 5/5 tähteä

Amazing service at the start of the week

We booked in a repair for 10am on a Monday, perhaps peak repair day for an iPhone screen, especially during the excitement of large football tournament. The cheery Repairly arrive at the office in torrential rain, bang on the time slot, collected the phone and was very friendly. The phone was whisked away for repair, and back that same morning!
Having pre-authorised payment online via card, the service was sleek and simple, and I guess most importantly the poor old iPhone 6's screen was fixed expertly and given a new lease of life. All at a cheeper price than others. A big thank you from the phone and us.

27. kesäkuuta 2016
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Thanks Matt, glad we got this back you in the morning!

Saanut 5/5 tähteä

The uber for repairs? ;)

They came to me, picked up the device and returned it back repaired within an hour. Awesome service and highly recommended! Definitely a future for expanding into other areas than just smartphones... Go guys!

5. toukokuuta 2016
Oma-aloitteinen arvostelu
Repairly-logo

Vastaus yritykseltä Repairly

Haha thanks Filip :)

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