Rent Plus Arvostelua 

Rent plus car is SCAM! DONT RENT WITH THEM! They try to charge you with damage that were not done by you or with fines that are not in the rules!
They are rude and not a serious company!!

SCAM ALERT. I prepaid a car with RentPlus through booking.com with pickup at Prague Airport. But when I went to pick it up and presented my valid USA-issued drivers license, the smug rep at the reception desk happily declared that "it's not good". When I demanded to know what's "not good" about my drivers license, he pulled out a piece of paper saying that I need to have an international drivers license. I was stunned. When I said and what am I going to do now, he was delighted to announce that there is NOTHING that I could do. This is a rule that applies in all of Prague, no other car rental agency would rent me a car. I turned around, went to Budget - THANK YOU Budget! - and rented a car using my absolutely good-for-nothing US drivers license. But it gets better. When I got back home, I contacted booking.com and asked for my money back. And they REFUSED. They said that it was my fault for not reading the small print about the "international drivers license" and that *I CANCELED* my reservation within a 24 hour window triggering a no refund policy. Unbelievable.

Alquilo un coche tres días, a los 20 días me llega un correo de que tengo una multa del gobierno checo. Aparentemente real, intentan cargarme 58,22€ (cuando la multa son 25€ y su recargo por "gestión administrativa" son 26€ aproximadamente). Me dice que les da error y me hacen factura para transferir.
Hago transferencia y al día siguiente se me cobra el cargo también, en vez de devolverme la transferencia, me hacen otra factura diciendo que tenía dos multas.... Claro, tengo dos facturas a su nombre, pero solo una multa con la matrícula en la fecha indicada por el gobierno checo... Es increíble como estafan.
Las condiciones son un abuso, ya me cobraron 30€ de más, por devolver el coche con 2-3 litros menos de gasolina, van a tener que poner gasolinera allí dentro.

I have used Rent Plus few times now, every time we visit Czech Republic. Staff always friendly, their cars always clean and we always get what we book on their website. Website is easy to understand and explains all about travelling outside of Czech republic, so do their T&C's when you collect the car. We always opt for the top insurance cover on their offer for a piece of mind. I have used both Prague branches and the one in Brno too. Experience at both places was 10 out of 10. Highly recommended.

I have been pretty worried about renting a car from Rent Plus, after reading all of the reviews here.

My plane was 4 hours delayed, and so stress levels were high, as we were approaching car hire closing times. I have communicated with them via email, just tickers them in the loop about our arrival.

Nevertheless, the man at the counter was nice to deal with. The car was brand new and immaculate. Everything was explained very well.

The return trip was easy also, and handover of keys effortless. My deposit was released next working day. No surprises, no hidden costs.

I appreciate everyone has their own experience, but mine was excellent, and I would be more than happy to use Rent Plus again.

BEWARE. They deceive you. They claim they are affordable but then they start charging for every small thing. Overpriced insurance, if you travel from Czechia to Austria they charge you for that even though you mentioned you are going there. AVOID AND BEWARE

Scam Alert – $275 Surprise Fee After Return

Rented from Rent Plus at Prague Airport for a short trip to Bohemian and Saxon Switzerland. Told the agent we were visiting Bastei Bridge in Germany— in addition to being told “all tolls are covered” he proceeded to give us recommendations as to what to visit in the area as he and his friends "visited often". It was very clear to him we were going to be visiting Germany briefly (3 hours in total). No mention of any border fee.

Returned the car, told we were “all set,” then hit with a $275 fee after we left the country. No warning and no way to reach customer service from the U.S.

Others have reported the same thing. Avoid this company at all costs.

This place is a scam. I do not recommend it at all — AVOID!

Severe possibility of fraud. I booked a 4x4 but they did not have it at time of arrival. I had a booking via carjet for 84 euro (including platinum insurance) and they charged 270. I haven't realized first due to currency. When i came back to return the car they explained that I have signed for extra insurance. I explained that I already had the platinum from carjet but they denied to pay back. In addition they charged a few days ago, twice the amount of 51 euro without explain the reason. I am pretty sure if I call them back they will say it was due to exceed of speed limits. I am very disappointed . I think the the Czech police and the government have to do something immediately to avoid this kind of robber.

Zarezervoval jsem si a zaplatil auto. 20000kc. Na email mi prislo pouze potvrzeni rezervace s cislem rezervace. Bez podminek prevzeti automobilu. Pri prevzeti se ukazalo, ze musim zaplatis jeste 50000kc.jistinu a 14000kc.dop.pojistku.pry na vsechno. Vzhledem k propadlej platebni karte, mi vuz nevydali a zrusili u prepazky rezervaci. Po tydnu patrani po mych penez ich jsem zjistil ze mi nevrati nic. Z duvodu ze jsem od prepazky nezavolal primo na booking a ne zrusil rezervaci jeste u nich. Ale tuto informace vam uz nikdo neda. Takze z meho uctu nenavratne - 20000kc.a tuto zkusenost jsem mel jiz pred lety, kdy si z meho uctu strhli 25000kc.jistinu,ktera mi nebyla vracena

Hired a car from their Prague city centre location. Excellent price. Car was in perfect condition. They didn’t try to upsell insurance. The whole process of picking up the car and returning it was probably the easiest experience I have had when hiring a car. Can’t understand why there are so many poor reviews. Highly recommended.

I advise everyone never rent car from ren plus because rent plus is scammer I pay 1000 euros deposit they just return 700 euros back I call them they say because you got to Poland there is charge on the ferst day when I rent the car they told me if you cross the border we gunna charge you 50 euros they lies

This company is total scam. Hope they will go down as soon as possible, and pay high price for all stolen money. They do not deserve to be on the market. Stealing money from people without the valid proof of any damage, and then just ignore you. The owner of this company should be in prison!!!

Ready to pay minimum 4-5 times more than you aspected. It is cheaper to take taxi rather than rente a car by this company.

agence très bien situe à l'aéroport de Prague, acces et retour très facile, dépôt de garantie remboursé dans la foulée.
seul petit reproche l'attente au guichet est plus longue que chez les autres compagnies.
prix très compétitifs et en prime j'ai eu droit à un sur classement avec un véhicule hybride

I rented a car from Brno Airport in Czechia. The representative charged me nearly £100 as an approved payment, along with a £1,500 authorization hold. Upon returning the car, I was informed that the £100 fee was for insurance to waive any excess charges. I want to clarify that I did not ask for this insurance, nor did I sign anything to obtain it. I already have travel insurance that would cover any excess charges for a rental. I've attempted to contact them, but I've received no response.

Scam company, avoid them, another way you will be scamed, on website they have exspensive cars but in real world they have not, you will pay more money for comfort car, but you will get budget car and no money compensation, and pushed to buy ewxspensive insurence, they scamed us for more then 200 euro.

This place scammed me out of my deposit. They tried to say there keeping my deposit for taking the car to prohibited countries when I told them what countries I was going to beforehand. Car was brought back to them in perfect condition almost a day early.

Rent Plus is a big scammer...I rented a car from "Rent plus" for three days , and I returned it on the time, then I received an invoice for 10.000 CZK for some small 2 scratches on the car, but I'm pretty sure these scratches were there before I picked up the car , because no one touched the car , unfortunately I forgot to take the pictures when I picked up the car. Now they charged me for 10,000 CZK (as per contract )for the damage which İ never made. This is totally scam . NEVER RENT a CAR from this scammer

Die Rent plus s.r.o hat mir nachträglich 10‘000 Kronen als Kostenbeteiligung, Selbstbehalt oder so was belastet. Habe das Auto ohne Schaden, fristgerecht, vollgetankt und am vereinbarten Ort zurückgegeben. Ich weiss bis heute nicht, was diese Belastung soll. Auf Anfragen (3x) erhielt ich gar keine Antwort. Ich gebe aber nicht auf, das lasse ich nicht auf mir sitzen. Sind wohl Räuber und Gauner. Muss ja einen Stern geben. Einer ist noch Zuviel.