Remington UK Arvostelua 

Ordered Remington colour cut Clipper no.9035 online over a week ago, received order confirmation & invoice, charged £.5.00 for delivery. Never heard anything after, until this date regarding dispatched etc. Tried calling but answering machine asking to email only. Have sent four emails but no response what so ever. I cannot believe a reputable company is so ignorant with no customer service. Took money off me on placing order but no delivery and no response. Don't bother with this waste of time company, I can't do anything. I AM GOING TO REPORT THIS COMPANY TO TRADING STANDARDS AND ASK OTHERS TO DO SO. What a waste of time and money I can't even get back because there is no way of contacting Remington good at taking money for product never delivered, also as per other customers reviews and I am one of them. Need to be prosecuted and fined. Crooked business practice by so called reputable company. I want the product I paid for and £.5.00 delivery charge to Remington.

I’m one of those people who bought hair clippers during the COVID outbreak. Yeah I know.
Ordered on the 2nd. It’s now the 13th and I have only received an order accepted email, no shipping info etc. Should not have accepted the order if no stock.

1 email sent
3 Facebook messages
5+ Twitter messages

No responses to anything. I just want to know when my product is coming.

Opened a paypal dispute.

Thanks.

Wish I'd read the negative reviews here before ordering from this company. A week later no sign of any goods, no reply to my email, phones not being answered. Very efficient at taking my payment though - was processed straightaway. Understand the difficult circumstances but if you can't supply the goods then maybe better not to accept the order.

ordered
paid for item
They took money from my bank.
contacted 3 times
NO ITEM!! NO Replay!!
FRAUD!!! Horrible customer service!!!

Placed an order 2 weeks ago, remington uk has deducted the money from my account but have not dispatched my item yet. I have tried to contact them via online form, email, facebook and Instagram as there phonelines have been taken down and they have ignored every message but can still continue to post online. This is classed as stealing and I will be taking this further going with the reviews I have read looks like there are a good few people in the same position... SCAMMERS!! AVOID DO NOT BUY FROM HERE

The most ignorant dysfunctional company I have ever dealt with. They have taken my money and not even dispatched the order. The item was ordered 8 days ago and I can't even get a reply from them. Contacted them through facebook after 4 hours I got a message asking for my email? gave them it and heard nothing since.

Going to attempt a chargeback on this shower of ignorant sh**s. Never order from this company if you have any sense.

My Remington beard trimmer came with a 3-year warranty, but after barely 2 years the battery went flat and would not recharge. I was taken "round the houses" by Remington staff who refused to honour their Warranty, kept asking for non-existent details off the device, and eventually told me that they do not replace faulty batteries in any case, even within the Warranty period. I now have to buy a new device, and it certainly won't be a Remington.

My shaver went wrong and I knew I had registered for an extended warranty but it didnt say this on the receipt.
I needed to take it back to Argos but how to prove it was still in warranty.
I have an online account but that doesnt show anyrhing. All i have is an email with a reference but doesnt say which product it refers to.
Their customer service doesnt answer emails and the facebook messenger who do answer only deal with the US. They just send a link to the UK customer service.
I wont be buying Remington again unless they come back to me soon.

Excellent customer service. Went above and beyond my expectations.

Non existent customer support in the UK totally ignore ALL communications

In desperation I reached out to the USA support who said they would forward onto the UK - still no response after weeks of first trying to communicate

Ho acquistato un asciugacapelli e ancora in garanzia si è rotto un interruttore. Mi hanno mandato un etichetta per poterlo rispedire alla casa madre e, dopo aver valutato il tipo di difetto, me l’hanno sostituito con uno identico ma nuovo. Questa è serietà e competenza. Grazie

Well, where to start, firstly, i won the Remington ceramic gift set in a charity raffle and i thought my luck was in, well I should have just bought some chewing gum, threw it in my hair and then just pulled it out by hand !.
The shaver worked like a dream for half my head but then made a funny little noise and that was it, all it done then was pull out the hair very painfully, so out came my trusty WAHL, 10 years old easy and still going.
I then emailed Remington, telling them of my trouble and I didn't even merrit a reply !
So good I bought the company my a*se !
Stay clear if your thinking about a fathers day present, your dad will thank you for it.

I purchased a new hair straighteners for my Salon to use on very difficult to straight hair types , I’m very impressed how hot and quick and stable they were , very good price and they give a long warranty

Brilliant! My shaver developed a fault within the warranty period. Sorted and replaced within 3 days. Couldn't ask for more! More companies need to take a leaf from their book. Quick, easy and hassle free.

BUILT IN OBSOLESCENCE - I have a Remmington R6130. Designed to fail after 3 years no matter how you look after it. The recargeable batteries have a short life, and it doesn't seem to matter wether you use it or not. I rarely used it.
What I find particularly cynical, is the way you can't replace the batteries.
Never again Remmington.

I have a Remington groom kit. Great piece of kit. However a bit of the micro foil shaving head broke leaving a hole in the micro foil. Called Remington and since they didn't do spare parts for that model shaver, they sent me out a whole new groom kit! Customer service were friendly and helpful.

Som jeg kan se at mange andre også har oplevet, så slukker min også mens man klipper/trimmer. Har skrevet mail til Remington, men de gider ikke at svare. Det er rigtig dårlig stil og jeg er færdig med at købe deres produkter.

Jeg købte en HC-5950 hårtrimmer fordi, den havde fået gode anmeldelser. Efter få måneder begyndte den at stoppe imens man klippede. Ud over at det er ubehageligt når den stopper (og dermed sidder fast i håret), er det også vildt irriterende konstant at skulle være klar på tænd knappen. Nu klipper den i 3 sekunder ad gangen. Batteriet er helt opladet, og maskinen er helt renset. Nogle gange, når man har lagt den fra sig, ligger den og justerer klippelængden af sig selv. Jeg kan virkelig ikke anbefale dette produkt. Den er lige til skraldespanden, og jeg er nu på udkig efter en ny hårtrimmer, som ikke er lavet af Remington.

Købte en Remington HC-5950 hårtrimmer i den tro, at der her var tale om et gedigent og professionelt produkt. Allerede efter få måneders brug begyndte maskinen at "skrante". Motoren sætter jævnligt ud under brug, selvom den er fuldt opladet. Ikke meget Pro Power over den!
Det trykfølsomme display (Touch Control), som skal bruges til at regulere de medfølgende længdekamme er en totalt ommer!!! Adskillige gange har jeg stået og ventet forgæves på, at maskinen ville reagere på mit "touch" - men der sker bare INTET!!!
Det er IKKE så banebrydende en nyhed når det ikke fungerer!

Kan derfor ikke anbefale nogen at købe dette produkt!!!

PS. Har taget konsekvensen og købt en Panasonic hårtrimmer, som vist går for at levere noget mere pålideligt udstyr.

Som overskriften antyder, har jeg ikke været videre heldig med min Remington HC 5150 hårklipper. Indenfor de første 3 mdr. har den allerede fået en defekt. D.v.s at en tand er knækket af den ene kam/ afstandsstykke. Jeg har naturligvis kontaktet sælger, som i dette tilfælde er "Postme.com" som i første omgang tilbød en brugt kam som erstatning. Dette er klart nok IKKE i orden, hvorfor jeg takkede NEJ TAK, og slog på reklamation og garanti bestemmelserne. Dette fik sælgers dårligste karakter træk frem, og jeg blev nærmest truet med de groveste og mest urimelige betingelser. Jeg mener absolut IKKE, at dette er en fair måde at behandle sine kunder. Jeg mener, jeg skal jo bare bruge en ny kam/ afstandsstykke til min ellers udmærkede hårklipper. Har tilmed forsøgt at råbe nogen op hos "Remington.dk", dog uden held. Jeg vil derfor fraråde enhver at købe et Remington produkt og i stedet opfordre til et noget mere sikkert varemærke. Er ret sikker på, at dette aldrig var sket, hvis jeg fra starten havde valgt en OBH. Men det er så nemt at være bagklog.